Problem Changing Event Banners

[grlobi]

I can no longer change event banner images after I've created an event. The first banner I upload when creating the event works, but it does not work if I try to change to a different banner image later. I either still see the original image or a blank space appears instead. I've tried with multiple file types and in different browsers, but the problem persists. Has anyone else experienced this problem? Is there a way to fix it?

[laurackay]

@Grlobi - We're having the same problem, but we just see a giant blank space where the large, small and speaker banners should be. It just happend today and we can't find any information on how to go about fixing it.

Has anyone had this issue before and was able to resolve it?

[sameer_puri · Accepted solution]

Hi,

The issue has been identified as a bug and is now being tracked as bug# 3732149.. We will provide a fix for the same soon.

Thanks

Sameer Puri

[Guest]

Hi,

I have been trying to upload a large banner to my event. I have tried using both jpeg and png files, the image is the correct size and resolution - is this linked to your bug?

Thanks.

[JJones]

I don't think so. I've had no problems uploading graphics, PDF or any

other file. My problem was accessing an mp3 that had already been

uploaded.

[Tim_Collins]

Do we have an ETA on this bug being fixed??  I need to create and edit about 15 events in the coming weeks and this bug is causing it to take much longer than needed.