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Screenshot of prompt. Trouble with download...

Community Beginner ,
Apr 16, 2014 Apr 16, 2014

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Adobe Cloud pic.png

I was told that when I see this prompt that I should click "Choose" then click "notepad". Well, I did and now I cannot download Photoshop because notepad will pop up. How on EARTH do I undo this??

In advance, thank you!

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Creative Cloud

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correct answers 1 Correct answer

Community Beginner , Apr 17, 2014 Apr 17, 2014

http://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions

The link above explained how to fix the problem! Whoo hoo!

Thank you both for pointing ME in the right direction!

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LEGEND ,
Apr 16, 2014 Apr 16, 2014

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Why on earth would anyone want to open an installer program in notepad?

This issue seams to be with firefox. IE works correctly for this one (go figure)

The file is suppose to jump to the correct file which is the adobe manager installer, so find that on the list and click it and install it.

Once the manager runs, you can then select photoshop inside the manager to install photoshop.

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Community Beginner ,
Apr 17, 2014 Apr 17, 2014

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http://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actio...

The link above explained how to fix the problem! Whoo hoo!

Thank you both for pointing ME in the right direction!

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Guest
Apr 16, 2014 Apr 16, 2014

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Try Internet download manager. I'm continune using IDM, I have no problem face.

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