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updates, says close dvd burner how?

New Here ,
Apr 18, 2014 Apr 18, 2014

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gotten updates all went fine except for dvd burner says to close its not open I tied exiting Adobe, and that closes the update. I keep getting error messages when I try to "burn a DVD" says burner is not located

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Adobe Employee ,
Apr 18, 2014 Apr 18, 2014

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Lynncat12 which operating system are you using?  What specific Adobe software title are you trying to update and which update are you attempting to apply?  Finally have you tried using your Task Manager/Activity Monitor to close the offending process?

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