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RE: captivate flash video output may not be proper

New Here ,
Mar 07, 2007 Mar 07, 2007

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flash video cannot be loaded. the output may not be proper

What does this mean? I am inserting .flv files so why do I get this message when I try to publish captivate projects? What can I do about it?
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New Here ,
May 17, 2007 May 17, 2007

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I'm having the exact same problem. No problem adding, or even playing the video for a while, but at some point something gets "corrupted" and I get the "may not be proper" error. For me, the workaround has been to delete and then re-add the videos to the project. I've only got two to worry about, but I shouldn't have to do this at all.

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New Here ,
Dec 02, 2012 Dec 02, 2012

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Bump again.  Agree, that is not a solution.  Five years and counting.

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New Here ,
Feb 15, 2013 Feb 15, 2013

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How do we get around this? I want to preview my work and I can't. Any suggestions?

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New Here ,
Dec 18, 2013 Dec 18, 2013

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I stumbled across a solution to this in a moment of desperation. If you put the video file back into Adobe media encoder and convert it to an FLV (even if the file is already an FLV), then it seems to sort itself out.

When you insert a video file, like an mp4, captivate automatically configures it as an FLV so my assumption is that the "not proper" error happens because of something (bad magic, maybe) during this process. Since discovering this I always encode videos as FLVs in Adobe Media encoder before inserting them into the captivate file. Not had a problem like this since (touch wood).

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