Yesterday all PCs in our studio here could view the Flash 8
websites we write like our own
here. We downloaded nothing
this morning but realized mid-morning that suddenly we could see
none of the FlashPlayer 8 .flv video files on the site. We can see
the site itself which .swf requires FlashPlayer 8 but no .flv
We checked other sites we've written that have .flv files
requiring FlashPlayer 8 but we are not able to see the .flv fiiles
in those sites either.
We uninstalled the FlashPlayer using the adobe uninstaller.
We shut down the machines. We then rebooted, used the standalone
adobe flash player installer to reinstall flash Player 9 (which we
have had for quite some time) , and find that we cannot view our
.flv files requiring flash player 8 in either Firefox or IE 6 or
We went to the Adobe FlashPLayer support site and followed
all the instructions there.
We are in a bit of a jam because we have all this .flv video
out there on the web which our customers want more of, but we can
no longer see our own work.
Some customers have had exactly this happen to them, most
have been on IE 7.
We need some serious assistance here if anyone can provide
quintinbur and ourselves have exactly the same problem. In
our case, we have just one version of Flash Player running on our
systems (9.) Video in .flv format using rtmp:// protocol was
playing for us Tuesday and was invisible on Wed.
Here's one site where we expect
you to see a video (.flv format, rtmp:// protocol) on the Home page
but there is simply a white space now. (there are also .flv
videoclips on the subsequent About, Sales and Contact pages but
none of them show up. )
We have many customer sites where this has happened in the
last few days and we are fending off angry callers... We cannot
even see the flash video on our own commercial website. Nor can we
seem to fix this, whether we install earlier versions of Flash
Player or save our site files for earlier versions of flash player
We've gone through the entire diagnostic process outlined on
the Adobe site and absolutely nothing appears to be out of order.
Some other facts we have observed:
If the .flv videoclips are inside a full-flash site (inside a
main .swf file) we can see the site but not the .flv contents. I
wouldn't have expected to see the main .swf at all but we do. An
example is this site above where you can see the full-flash site
but none of the .flv files inside it.
Even our HTML sites that have .swf files (which call .flvs
using the rtmp:// protocol) show no flash video at all. Just the
Our flash videos are up and running over their rtmp://
servers -- we have checked. So the problem is clearly one
associated with FlashPlayer 9 and IE 6 and IE7, as far as I can
This is quite irritating and negatively impacting business.
We have been in several development forums where others are
complaining of exactly this problem but we see no results. Now we
are in the (paid support) queue with Adobe technicians but don't
know when we'll actually get a human being on the phone.
Rafiq, I've never seen this many posts regarding this
subject. There have been several different people who've come to
this forum because their Flash player won't play videos. In one of
your replies you stated that this is "very strange". However, from
what I've seen it doesn't look that way. Is Adobe going to look
I myself saw many posts regarding Flash Player and video
problems, most fo these posts are because of missing FLV,
Cotrollers....etc. I am saying it is stange for me, because I see
the videos on my pc and see that Quintinbur has done the requried
solutions (if I did not miss any thing) to fix the Flash Player
problem if there is.
I myself got such a problem once, when I was reinstalling my
windows and updated the Flash Player, I figured that IE does not
read the new installed Player version, simply it read the old
default windows version fo the player, that is why I was seeing
some SWFs with problem, but this problem is get solved when I
re-install the Flash on my PC.
I am trying now to collect the Flash Player problems posts,
which are most because of users errors as I think. I will try to
find someone i can report these problems to if it is not reported
yet. As I uderstand that the Flash Player is the Flash soul of many
of us and I wish its installation become as easy as possible.
I am experiencing this on PowerPC Mac G5. I have uninstalled
and reinstalled Flash Player several times and restart my computer.
Yesterday all my Flash sites worked, today none of them work. Can
someone and Adobe find out what is going on? I am using FireFox and
Safari and niether work.