I've already put in a request, but, here again it's not about being able to do my job correctly, it's about getting buy-in. I'd like to use this tool, but if it's going to be a hassle to get going it probably won't happen. I can't wait for the next version and if I don't strike now I may not get a chance to show the benefits and we'll start using something else.
It's no real skin off my nose, but it's a big wall that I don't think is necessary.
I think you're missing the point here.
If I have to access the internet through a proxy for security reasons, there is no way I can just have open access to anywhere. Yes I can make it non scanned, or not require authentication, but I still have to go through the proxy.
The solution is still unacceptable. Proxy support needs adding to ANYTHING that accesses the internet.
By the way, I know how to do my job properly. I am the IT department and anything accessing the internet has to go through the proxy server and be scanned. Unlike some companies we care about the security of our network.
I'm trying to be as helpful as possible here, if I had a magic solution then you would have it by now. Unfortunately the two solutions provided are all that is possible, and my belief is that adding an exception to the proxy is a good interim step.
If you can't do that then we have provided a downloadable database for you to integrate manually. But if you're proxy bans this then you have the option of transferring the database via usb stick or other means.
Like I said, in the next version we have added this support based on the feedback provided.
I hope you enjoy using Device Central.
I think you still missed some of what I had said.
It doesn't seem to pick up ANY proxy information because the proxy server never even gets a hit on it.
We run with our proxy on port 3128 not 80. If it at least picked up the info but didn't authenticate, I could get round the problem by adding the exception, but it doesn't even do that.
I am having the exact problem. I have installed Flash CS4 but get the same message about not being able to connect to the Device Central Online Library.
Hope theres someone out there to help me.
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