Can anyone offer assistance with an IE 7 issue? We have
created a project in Captivate 3. We have 8 independent projects
generated within a menubuilder. We can open the project in Firefox
and everything works wonderfully.... we cannot open the project in
IE7. Any ideas?
Menu builder and all projects are swf. We compiled in Flash 7
and everything could be viewed in Firefox. Then I read there were
issues with Flash 9 which is used with IE7, so we published again
this time in Flash 9 and now we cannot view the project in Firefox
Also, for testing, we ask QA to open the menubuilder swf from
the folder we publish to. QA can "Open with" Fire fox and view the
entire project without issue when we publish for Flash player 7. If
we try to "Open with" IE, nothing loads. We tried installing Flash
Player to view it, but the install is not successful.
We have also tried publishing project for Flash player 7 with
the menu builder as html. Again, it plays fine in Firefox, and
though we can open it in IE7, when you play a project from within
the menu, it does not return to the menu when the project is
complete. We have each independent project set to "Open a file or
URL" at the end, and we entered the file for the menu builder, but
IE7 does not re-load the menu builder as it should.
Where are you testing this? Locally or on a server?
If you are testing from a local drive, there are a few
different reasons links may fail. One has to do with Flash Player
Security settings. I'm guessing that isn't the case as you cite
that FireFox works and the problem is specific to IE.
For IE you may wish to see if removing the Mark of the Web
from the HTML page helps. It will look like this in the HTML code:
<!-- saved from url=(0013)about:internet -->
You may also wish to adjust your IE browser settings by
clicking Tools > Internet Options > Advanced tab >
Security section and enabling the check box labeled: Allow active
content to run in files on My Computer.
We just released a product called Launch Pad to address these
types of issues - allowing you to quickly build a web page with a
menu to play multiple Captivate movies. The page dynamically loads
Captivate SWFs into a designated DIV tag. It's compatible with
Captivate versions 1-4, with any version of Flash Player.
Extensively tested in all major browsers. More information at
Pad Website. Take care, Todd