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Adobe Air Installation fails

Feb 24, 2009 10:30 AM

Hi,

After 2 months i have enough of it. I posted my problem at Twitter a couple of times but without results.

When i try to install .air app like twhirl/tweetdeck i always get an error (in dutch). click here to view the error

My adobe air install log:
quote:
Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: new
starting elevated install
subinstaller: starting install
subinstaller: Scheduling runtime installation operations
subinstaller: uninstall scheduled for 1.0.5, 1.0.4
subinstaller: Installed Product GUID: is same:false
subinstaller: Beginning runtime installation
subinstaller: Beginning install
subinstaller: Installing c:\users\eldavide\appdata\local\temp\airf69f.tmp\setup.msi
subinstaller: Execution complete; beginning commit phase
subinstaller: Commit complete
subinstaller: install complete
subinstaller: begin quitting
Elevated install completed
begin quitting


I hope someone is out there with an answer.

Thanks,
Eldavide
2388 Views   2 Replies   Latest reply: jsebastian_herrera, Feb 26, 2009 5:42 PM
 
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  • jsebastian_herrera
    Currently Being Moderated
    1. jsebastian_herrera,
    Feb 26, 2009 5:21 PM   in reply to Eldavide
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    Did the 1.5.1 air runtime release help you in any way ?

    I´m having the same problem it seems. I use OS X (10.5.6), but the log messages are the same. I can't install nor uninstall the AIR runtime, and *some* of my air apps (generally the smaller ones) work fine, while the biger ones (e.g, Tour de Flex or Media Player) just hang eternally with no message nor anything.

    The only way I actually can un-install AIR Runtimes is by going to the terminal and running as root. If not, i get an "Adobe\ AIR\ Uninstaller.app/Contents/MacOS/Adobe\ AIR\ Installer -uninstall
    Uninstalling Adobe AIR (all versions)
    failed (consult log)"

    As root:
    "sudo Adobe\ AIR\ Uninstaller.app/Contents/MacOS/Adobe\ AIR\ Installer -uninstall
    Password:
    Uninstalling Adobe AIR (all versions)
    done"

    But if i try to download & install Air Runtime 1.5.1 , it hangs with no message (except an Adobe black empty dialog). It gets "semi" installed, because then i can use some of my Adobe Apps. But i can't download any .AIR app anymore. It just starts the AIR Application Installer and hangs for ever.

    sebastian
    saludos
     
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  • jsebastian_herrera
    Currently Being Moderated
    2. jsebastian_herrera,
    Feb 26, 2009 5:42 PM   in reply to Eldavide
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    i left out the interesting meat ;)
    (which boils down to: errorID=2038)

    .airinstall.log

    UI SWF load is complete
    starting uninstall
    Beginning install
    Copying /Library/Frameworks/Adobe AIR.framework to /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/Tempo
    raryItems/FlashTmp0/file1
    Deleting /Library/Frameworks/Adobe AIR.framework
    Error occurred; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2
    text="Error #2038" errorID=2038]
    Deleting /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/TemporaryItems/Fl ashTmp0/file1
    Rollback due to error complete
    error during install: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #
    2038" errorID=2038]
    runtime install entering error state: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase
    =2 text="Error #2038" errorID=2038]
    begin quitting
    pc-253-220-45-190:~ yanko$ more .airinstall.log
    UI SWF load is complete
    starting uninstall
    Beginning install
    Copying /Library/Frameworks/Adobe AIR.framework to /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/TemporaryItems/Fl ashTmp0/file1
    Deleting /Library/Frameworks/Adobe AIR.framework
    Error occurred; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    Deleting /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/TemporaryItems/Fl ashTmp0/file1
    Rollback due to error complete
    error during install: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    runtime install entering error state: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
    begin quitting

     
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