Upgrading the student plan to all apps

[daniels22311426]

Hi there, when I go to upgrade my basic student account (9.99/mo) to the all apps plan (19.99/mo) I don't see an option for the student discount. My only options to upgrade to a plan for $43 a month. How can I get the discount on an upgrade?

Also, if I upgrade do I get the same 14 day period for cancellation as I did for the first purchase?

Thanks

[John T Smith · Accepted solution]

You will need Adobe's help with that

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[rs1712]

I had the exact same problem. I just used the chat support and they changed my plan to all apps with the student discount and waived the cancellation fee for my current apps.

[Guest]

Hi rs1712​ I can understand that you may get the same problem but what if you download another app like Engrade Pro for your convince it can easily install and good to use. I personally used it. So try it. Otherwise you should contact adobe