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6615 Views 22 Replies Latest reply: May 19, 2010 9:33 AM by pete.lambo68 RSS
BSpero Calculating status... 286 posts since
Jun 11, 2006
Currently Being Moderated

Dec 10, 2008 3:43 PM

Flash 10 Running in FullScreen freezes

Ok,
I have had an issue come up a couple times with publishing a stand-alone projector with Flash Player 10. When running in fullscreen mode, the visual of the program will freeze occasionally. The program actually continues to run in the background, and respond to clicks, but you can't see it happen. If you escape out of fullscreen mode, then you can see the program running, and the result of the touches (clicks) that you couldn't see in fullscreen mode. This is a stand alone kiosk and needs to be stable, but I can't seem to figure out what this is happening. This isn't when running FLVs, as most of the other posts have asked about. So, has anyone else had this problem or have any ideas what could be causing it. The strangest part is that the program continues to run, but the screen just doesn't update. Any ideas would be much appreciated.

- B
  • sanatdog Calculating status... 2 posts since
    Jan 15, 2009
    Currently Being Moderated
    2. Jan 16, 2009 12:28 AM (in response to BSpero)
    Re: Flash 10 Running in FullScreen freezes
    I'm having the same problem on a kiosk. Apparently the software has frozen and then when escaped from fullscreen has recovered. The software appears to running in the background even though the screen is frozen. The software is running a variety of h264 videos, vector and image content. We are running on Windows XP with Flash Player 10.
  • sanatdog User 2 posts since
    Jan 15, 2009
    Currently Being Moderated
    3. Feb 9, 2009 4:11 AM (in response to sanatdog)
    Re: Flash 10 Running in FullScreen freezes
    I'm going to bump this by adding that I have been running an exe made in Flex 2. I have seen this error happen immediately upon entering fullscreen three times but also I have had the exe running for over a week before the freeze occurs. Same result. Press ESC to unfreeze the Flash movie.

    I will also state that it matters not whether Flash is displaying video, vectors or bitmaps. Same problem can occur whatever content Flash is displaying.
  • ven` Calculating status... 10 posts since
    Oct 21, 2008
    Currently Being Moderated
    4. Feb 27, 2009 6:14 AM (in response to BSpero)
    Re: Flash 10 Running in FullScreen freezes
    I have the same problem, it happens pretty consistently on Windows XP (SP3) x32. Seems fine on XP x64 (also Windows Vista x64, havent tested x32 Vista)
  • JaysinBrunner Calculating status... 5 posts since
    Dec 4, 2009
    Currently Being Moderated
    6. Jan 20, 2010 11:53 AM (in response to BSpero)
    Re: Flash 10 Running in FullScreen freezes

    Wow, nothing like bumbing a year old post, but I'm having the exact same problems with a Kiosk I'm troubleshooting right now.

     

    During development I was working on Windows 7 and saw no problems. Once the fullscreen flash projector was put on the Kiosk machine running WinXP it would randomly freeze. Sometimes it would run perfectly fine through out an evening until the next morning and sometimes it would freeze 5 minutes after the machine was turned on. The same thing as other people report, it seems to actually be running the program, but the on screen animation has frozen. Bringing the projector out of fullscreen mode with ctrl-F or esc will "fix" the problem and the animation will start back up, you can then go back into fullscreen mode, but it will freeze again after a random period of time.

     

    I probably have a bit of a unique kiosk setup that forces me to run WinXP and hardware acceleration, so that suggested fix won't work for me. My kiosk is running 4 widscreen monitors in a row as two side by side spanned desktops. I require hardware acceleration in order to properly run the Nvidia control panel which allows the machine to have spanned desktops. The machine is a quite powerful machine with a 3Ghz Dual Core processor, 2 Gigs of RAM and dual Nvidia Geforce cards.

     

    I am building the projectors using the latest flash player 10.0 r42 and the hardware acceleration is set to none on my publish settings. The application was programmed in AS3 and authored using Flash CS4.

     

    Another observation based on my unique layout, I have two projectors running at once, one fullscreen on each spanned desktop. Only the projector that has focus seems to be freezing. The 2nd projector that does not have the systems focus will continue running normally. Also, possibly by co-incidence it seems to freeze when not being used, but based on how random the freezing is that may just be luck so far.

     

    Unfortunately I don't have easy access to the Kiosk so I am trying to test on a VMware virtual machine and I am able to recreate the screen freezing effect.

     

    Any more ideas or solutions out there?

  • alistairmcclymont Calculating status... 5 posts since
    Aug 11, 2009
    Currently Being Moderated
    7. Feb 22, 2010 9:14 AM (in response to BSpero)
    Re: Flash 10 Running in FullScreen freezes

    I'm having the same problem.

     

    The Flash .exe projector freezes after a random amount of time (minutes, hours or days) when running full screen. If you press the escape key to knock it out of full screen it will start running again. I have yet to check this behaviour in a mac projector file (.app)

     

    The movie i'm displaying is a simple 30 frame loop - the only code on it is the full screen and scaling code. This film works fine when published with CS3, when published in CS4 i get the problems described above.

     

    The movie is an Actionscript 2.0 movie and this is the only code in it:

     

    onClipEvent (load) {
        Mouse.hide();
        fscommand("allowscale", "false");
        fscommand("fullscreen", "true");
        _visible = false;
    }

  • IHelpU Adobe Employee 40 posts since
    Apr 9, 2007
    Currently Being Moderated
    8. Feb 23, 2010 3:08 PM (in response to alistairmcclymont)
    Re: Flash 10 Running in FullScreen freezes

    Thanks for the sample code; I'm looking in this issue.

  • IHelpU Adobe Employee 40 posts since
    Apr 9, 2007
    Currently Being Moderated
    9. Feb 24, 2010 10:42 AM (in response to alistairmcclymont)
    Re: Flash 10 Running in FullScreen freezes

    I left the animation on over night and it is still playing.  I'm unable to reproduce this issue on the latest flash player build.  If someone can post reproducible media somewhere I can check it out.

  • JaysinBrunner User 5 posts since
    Dec 4, 2009
    Currently Being Moderated
    10. Feb 24, 2010 3:30 PM (in response to IHelpU)
    Re: Flash 10 Running in FullScreen freezes

    I did fix this problem by lowering (I was not able to disable in my specific case) the hardware acceleration slider on the graphics card troubleshooting tab.

     

    Thanks for looking into this IHelpU, I will post my projector files that would freeze randomly in Windows XP. I'll send you a private message with their location.

  • IHelpU Adobe Employee 40 posts since
    Apr 9, 2007
    Currently Being Moderated
    11. Feb 24, 2010 5:50 PM (in response to JaysinBrunner)
    Re: Flash 10 Running in FullScreen freezes

    The animations appear to no longer freeze with the latest beta release.  You can try it here: http://labs.adobe.com/technologies/flashplayer10/

  • nhekoo Calculating status... 2 posts since
    Mar 17, 2010
    Currently Being Moderated
    12. Mar 17, 2010 1:26 PM (in response to BSpero)
    Re: Flash 10 Running in FullScreen freezes

    In my case, what had happened is when I animate with the timeline... was sooo slow. When I tried to animate by AS, only could see the last step of the animation. At the end, I have discovered that I cannot use "FILTERS", because when I was using the Drop Shadow, everything went as you said, freeze.

     

    Try to remove all the filters.

  • nhekoo User 2 posts since
    Mar 17, 2010
    Currently Being Moderated
    13. Mar 17, 2010 1:29 PM (in response to nhekoo)
    Re: Flash 10 Running in FullScreen freezes

    Sorry... in my case, the issue was only using the Projector to make an interactive Cd.

    Hope this helps

  • vmind User 12 posts since
    Oct 2, 2008
    Currently Being Moderated
    14. Mar 19, 2010 11:14 AM (in response to BSpero)
    Re: Flash 10 Running in FullScreen freezes

    I have the same issue. I am also working on a kiosk, so fullscreen is badly needed. I have tested the same application on another machine with ATI graphics card and 64  bit XP and it seems not to produce the same issue. The original freezing machine runs on an Nvidia card and 32bit XP. I have tried the following whitout any luck:

    - setting hardware acceleration of in the Flash player

    - in the Nvidia control panel setting all 3d acceleration to none (or optimize for performance)

     

    I am using Flash player v 10.0.45.2.

    I would like to try the flash player 10.1 beta, but theere seems to be no projector player available on adobe labs. Any idea where i could get that?

  • vmind User 12 posts since
    Oct 2, 2008
    Currently Being Moderated
    15. Mar 19, 2010 11:17 AM (in response to IHelpU)
    Re: Flash 10 Running in FullScreen freezes

    I am having the same freezing issue and would like to test with the latest beta flash player, but there is no flash projector content player available on Adobe labs. Any ideas?

  • karlsmyran Calculating status... 1 posts since
    Mar 23, 2010
    Currently Being Moderated
    16. Mar 23, 2010 11:16 PM (in response to vmind)
    Re: Flash 10 Running in FullScreen freezes

    Same problem! Does everyone have Nvidia? I see a lot of that when googleing

  • vmind User 12 posts since
    Oct 2, 2008
    Currently Being Moderated
    17. Mar 24, 2010 3:16 AM (in response to karlsmyran)
    Re: Flash 10 Running in FullScreen freezes

    Nvidia..

  • iheart2code User 8 posts since
    Mar 7, 2010
    Currently Being Moderated
    18. Apr 16, 2010 5:18 PM (in response to vmind)
    Re: Flash 10 Running in FullScreen freezes

    Oi...this really is a lingering problem. I'm seeing the same thing on Win XP 32 AND 64 with nVidia graphics cards.

  • JaysinBrunner User 5 posts since
    Dec 4, 2009
    Currently Being Moderated
    19. Apr 16, 2010 5:34 PM (in response to iheart2code)
    Re: Flash 10 Running in FullScreen freezes

    Fun, fun fun. I ran into this again, but with Windows 7 64bit on an Nvidia ION platform. This time it would freeze almost instantly upon entering fullscreen. For some reason in this case (probably the ION platform) I could not access the hardware acceleration slider in the graphics card troubleshooting panel, it was grayed out. So I disabled Hardware Acceleration on the projector by right clicking on the player and going into settings. That "seems" to have solved it in this case since the projector has been running ok for a day or two now.

  • iheart2code User 8 posts since
    Mar 7, 2010
    Currently Being Moderated
    20. Apr 16, 2010 5:43 PM (in response to JaysinBrunner)
    Re: Flash 10 Running in FullScreen freezes

    I see this issue crop up MOSTLY when Alt-Tabbing between windows and when things show up over the Flash projector (outlook/im notifications, etc). But it does also happen randomly.

  • iheart2code User 8 posts since
    Mar 7, 2010
    Currently Being Moderated
    21. Apr 16, 2010 5:43 PM (in response to JaysinBrunner)
    Re: Flash 10 Running in FullScreen freezes

    I have also noticed that with nVidia on Vista and 7, you can't disable acceleration from the OS anymore. I think you might be able to if you uninstalled the graphics driver, though.

  • pete.lambo68 Calculating status... 1 posts since
    May 19, 2010
    Currently Being Moderated
    22. May 19, 2010 9:33 AM (in response to iheart2code)
    Re: Flash 10 Running in FullScreen freezes

    Hi guys,

     

    may be a little late but I thought I'd share this with you all as I've spent hours trying to fix this problem, simply right click on the flash.exe whilst it is running, select settings and uncheck 'enable hardware acceleration' which is located in the first tab of the adobe flash player settings menu.

     

    Good luck

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