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SideBySide Error

Mar 19, 2008 6:20 PM

I just happened to look at my system event log, and I see a bunch of "SideBySide" errors. They are related to the rhcl command line compile that I'm running from a batch file. The help output appears to be fine, but I'd like to track down what's going on.

Has anyone run into this?

G.
 
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  • Currently Being Moderated
    May 15, 2009 9:07 AM   in reply to Gravenstein

    I am also getting many of these errors.  Anyone know anything more about this?

     

    I saw this post:  http://social.technet.microsoft.com/Forums/en-US/itprovistaapps/thread /a4c36078-6419-4424-8a43-ff3832786b59

     

    But this does not shopw how to solve the problems.

     

    Any ideas?

     

    Thanks,

    edsager

     

    P.S.  The entire error is as follows:

     

    Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6 595b64144ccf1df_6.0.6001.18000_none_152e7382f3bd50c6.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_659 5b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc.manifest.

     
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    Aug 15, 2009 10:07 AM   in reply to Gravenstein

    For Vista 64 bit users this error seems to be caused by a wrong manifest embedded in the FormDesigner application. It references the common controls dll - one processor-agnostic (*) version and one version requiring x86. On a 64-bit machine processor-agnostic references will appearantly resolve to the 64-bit version. The error in the event log is legitimate since imports are already defined from whatever version was process first.

     

    This error should be fixed by Adobe. We on the 64 bit platforms would obviously prefer a 64 bit version, but we will gladly accept a 32 bit version that accomodates us too.

     
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    Aug 15, 2009 10:32 AM   in reply to GaryWalthrop

    To get this information to Adobe you need to submit a bug report.

     

    Please follow this link.

     

    http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

     


    See www.grainge.org for RoboHelp and Authoring tips

     
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  • Currently Being Moderated
    Mar 13, 2010 11:24 PM   in reply to Gravenstein

    Does anyone have a status update on this "SideBySide" error?  Is there any way to tell if Adobe will be fixing this in an update?  It seems like this issue has been outstanding for some time.

     

    I submitted a bug report to Adobe today for this issue.  My OS is Windows 7 Ultimate Edition - 64 bit.  I have Adobe Acrobat Professional 9.3.1 installed.  The "SideBySide" error repeats multiple times in my Windows Event Viewer (Application):

     

    Log Name:      Application
    Source:        SideBySide
    Date:          3/13/2010 5:47:50 PM
    Event ID:      80
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      AKLAPTOP
    Description:
    Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6 595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_659 5b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="SideBySide" />
        <EventID Qualifiers="49409">80</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-03-14T01:47:50.000000000Z" />
        <EventRecordID>4302</EventRecordID>
        <Channel>Application</Channel>
        <Computer>AKDEVLAPTOP.ak-consulting.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-cont rols_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest</D ata>
        <Data>C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-contro ls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc.manifest</Dat a>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

     
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    Calculating status...
    May 11, 2010 4:10 PM   in reply to edsager-NDxnfr

    Hi edsager,

     

    that technet forum post was updated to include the solution, however I think it's limited to devs with Visual Studio installed (you basicaly have to edit the manifest file).

     

    I'm still seeing this issue in the current LiveCycle ES2 installer (FormDesigner comes in as part of the WorkBench and Acrobat Designer).

     

    I've also logged a bug with Adobe.

     

    Who knows if it's actually causing a problem.

     

    Later'ish

    Craig

     
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    Aug 10, 2010 1:22 PM   in reply to CraigHumphrey

    This error has been around for ages, is Adobe not bothering to fix it?

     

    Surely it's a simple update?

     
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    Aug 17, 2010 9:39 AM   in reply to Gravenstein

    On my Vista 64-bit Home Premium system... I get these event errors at the same time that I begin having problems in Office Outlook... cannot send or receive emails on my email accounts. I have just recently installed CS5 Design Premium on a completely fresh system, with only Office pro 2007 (installed first), and Norton Internet Security 2010. That's all.

     

    I had just had some major issues with a previous installation of CS5 on Vista 64-bit... that fault was with Adobe software infiltrating and corrupting my registry... affecting file permissions, user permissions, and thus destroyed the funtionality of several softwares on my computer... necessitating a complete reinstall of everything... now this ****.

     
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    Nov 10, 2010 1:16 PM   in reply to testrobot

    Hi

     

    I am also having these errors and I am almost certain that it makes my PC crash more often because of it.

    I run Windows 7 Pro 64 bit and have the Adobe Master Collection CS5 installed. Everytime I use Premiere Pro CS5 after 10-15 minutes my PC freezes and I have to wait for 5-10 minutes for it to get back to normal again. Everytime I have these SideBySide errors just before it happens. At the beginning it was mostly the one with Acrobat9 but I managed to use a solution from Technet removing the dependecy of 32 bit - using Resource Tuner. But then I got a new issue - this time it was with the Adobe Media Encoder CS5 and the file PhotoShopServer.exe.

     

    -System

    -Provider
    [ Name]SideBySide
    -EventID75
    [ Qualifiers]49409
    Level2
    Task0
    Keywords0x80000000000000
    -TimeCreated
    [ SystemTime]2010-11-10T20:30:51.000000000Z
    EventRecordID32348
    ChannelApplication
    ComputerMP-PC
    Security

    -EventData

    C:\Program Files\Adobe\Adobe Media Encoder CS5\PhotoshopServer.exe
    C:\Program Files\Adobe\Adobe Media Encoder CS5\PhotoshopServer.exe
    2
    This time I can not use Resrouce Tuner because it will not open 64 bit executables at all. So I´m stucked here. It seems to be an old issue from way back.
    Adobe please do something about this - I am sick of issues using Premiere Pro CS5 - the transition issue with two identical AVCHD subclips from same sequence is also not yet solved. I love Adobe Master Collection and the GUI - but PPro CS5 is not a usefull production tool if one has to use a lot of time getting things done that should have been done in 1/10 of the time.
     
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  • Currently Being Moderated
    Nov 17, 2010 6:04 PM   in reply to Gravenstein

    Each and every day I see multiple SideBySide errors listed in Event Viewer on both Windows Vista x64 and Windows 7 Pro x64 systems.  These errors have been occurring for over a year and a half now on my systems.  Others have experienced the same problem for over two years now with no fix from Adobe.

     

    SideBySide  Event ID:78

    Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6 595b64144ccf1df_6.0.6002.18305_none_1509f852f40ee5cd.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_659 5b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3.manifest.

     

     

    The only fix I have seen involves using Visual Studio or Resource Tuner to edit the Manifest file manually within the FormDesigner component of Adobe Acrobat Pro.

     

    http://social.technet.microsoft.com/Forums/en-US/itprovistaapps/thread /a4c36078-6419-4424-8a43-ff3832786b59

     

    "This error is caused by a wrong manifest embedded in the FormDesigner application. If you open the application in Visual Studio and extract the manifest you will see two references to the common controls dll - one processor-agnostic (*) version and one version requiring x86. On a 64-bit machine processor-agnostic references will appearantly resolve to the 64-bit version. The error in the event log is legitimate since imports are already defined from whatever version was process first. To test just try removing the processor-agnostic reference from the manifest and resave the app in Visual Studio. When you rerun the app the errors are gone. IMO this should be fixed by Adobe - and obviously since the FormDesigner app is 32-bit the reference should be restricted to 32-bit."

     

    Manifest:

     

    <dependency>
    <dependentAssembly>
    <assemblyIdentity type="win32" name="Microsoft.Windows.Common-Controls" version="6.0.0.0" processorArchitecture="*" publicKeyToken="6595b64144ccf1df" language="*">
    </assemblyIdentity>
    </dependentAssembly>
    </dependency> 

     

     

    Since the error resides in a Manifest file created and distributed by Adobe they should provide a fix for the problem. Letting this issue persist for over two years despite numerous bug filings by Adobe's customers is not right. If Adobe doesn't plan to repair their Manifest file then at least they should inform their customers that no fix will be forthcoming. Just ignoring everyone is both arrogant and irresponsible on Adobe's part.

     
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  • Currently Being Moderated
    Nov 17, 2010 6:12 PM   in reply to Nuvak

    Welcome to our community

     

    This forum is for discussing issues with Adobe RoboHelp. What you posted seems to suggest you are using Acrobat?

     

    If that's the case, you need to be posting this issue in the Acrobat forums.

     

    The Acrobat forums are located at the link below.

     

    Click here to visit the Acrobat forums

     

    Cheers... Rick

     
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    Nov 19, 2010 10:04 AM   in reply to Captiv8r

    Hi Rick, yes I am using Acrobat so in the future I will post to the Acrobat forum.

     

    However, all SideBySide errors have the same cause. Which is a pointer to a misconfigured Manifest file. A 32 bit application runs in 32 bit space on an x64 system. The problem is that the Manifest Adobe uses in many of its applications points to a 64 bit address space. To resolve the SideBySide error events, regardless of which Adobe app is causing them, requires editing the Manifest file and removing the entry that corresponds to the processer agnostic version, indicated by "*"

     

    The relevant Manifest entry looks like this:

     

    <dependency>
    <dependentAssembly>
    <assemblyIdentity type="win32" name="Microsoft.Windows.Common-Controls" version="6.0.0.0" processorArchitecture="*" publicKeyToken="6595b64144ccf1df" language="*">
    </assemblyIdentity>
    </dependentAssembly>
    </dependency>

     
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  • Currently Being Moderated
    Nov 19, 2010 10:21 AM   in reply to Nuvak

    I don't think anyone here cares - this is a user-to-user forum, no Adobe people. Have you e-mailed Adobe Tech support? They're more likely to want to know about your issue.

     
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  • Currently Being Moderated
    Dec 3, 2010 8:46 AM   in reply to Gravenstein

    Does anyone have a any new about the "SideBySide" error from Adobe ? I have the same probleme related in this thread.

     

    regards,

     

    S.

     
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  • Currently Being Moderated
    Dec 8, 2010 7:19 AM   in reply to Gravenstein

    I'm experiencing the same error myself, and in my case it appears to cause issues with my system restoring from sleep afterwards. (I've seen several reports online of similar issues with FormDesigner and other programs, where the system will report an unexpected shutdown shortly after the error occurs, and there are no other frequent / untoward errors reported in Admistrative events, nor others adjacent to the timing of the crashes. Hence I believe this is probably not a coincidence.)

     

    My error log:

     

     

    Log Name:      Application

    Source:        SideBySide

    Date:          12/8/2010 3:37:10 AM

    Event ID:      80

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Michael-Desktop

    Description:

    Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6 595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_659 5b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

     

    I've filed a bug report, as suggested here. (Even if it wasn't a related issue, this bug should be fixed by Adobe, as spurious errors make it harder to track down the real cause of problems. In this case, I don't think the error's unrelated though, as explained above.)

     
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