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Acrobat 7 Cannot extract embedded fonts

Mar 5, 2008 12:24 PM

My problem is with reading some (not all) imported files with Acrobat 7 Professional. Certain files that will open with both Acrobat Reader 5 and Reader 8 will not open with Acrobat 7 Professional. I could understand much better if a file would open with 8 and not with 5 & 7, or with 5 but not 7 & 8. But in these particular cases it is only 7 that will not work. I am working on a PC with Windows XP.

I get the message:
"Cannot extract the embedded font xxxxxxxx. Some characters may not display or print correctly"

The entire document then appears to be blank--through interestingly enough I can carry out other Acrobat 7 operations such as deleting specific pages in the pdf file.

I suspect that there is a simple preferences setting that is wrong, but have been unable to find anything that helps.

Any help would be appreciated.
  • Currently Being Moderated
    Mar 6, 2008 4:15 AM   in reply to (Robert_Lemire)
    First question is have you updated Acrobat. You should be looking at AA7.0.9 or at least close. It could be an issue that was solved by an update. You gave no idea of the sub-version.
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  • Currently Being Moderated
    Mar 6, 2008 8:44 AM   in reply to (Robert_Lemire)
    You might try the use local fonts button. Other than that, I have no clue.
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