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PDF document asking for password to open

Jan 11, 2008 4:11 PM

I created a document using Standard 8.1.1 In the security settings, I selected no copy and no print, but I did NOT restrict opening the document. That is reflected in the rundown of the security policy for the document.
The pdf file is posted on a website. When anyone tries to open the document, they are prompted for a password. What's more, the password I assigned doesn't work. What did I do wrong?
  • Currently Being Moderated
    Jan 13, 2008 2:15 AM   in reply to (Joe_Vigliano)
    I would guess the file was damaged in transit. If you use FTP, be sure
    to use binary FTP.

    To check this, download the file directly, rather than trying to view
    it. See if it opens after downloading.

    Aandi Inston
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