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Problems Creating PDFs

Dec 4, 2000 12:45 PM

A lot of problems creating PDFs come from using the wrong printer to create the PDF or underlying printfile.

  1. You should use Adobe's Distiller printer instance to create a PDF. This comprises the latest Adobe Postscript printer for your operating system plus the Distiller PPD.

  2. Don't use an HP printer to create your PDF. PostScript, or otherwise.

  3. Don't use a Xerox printer to create your PDF. PostScript or otherwise.

  4. See #1.

Note: If you are outputting to a service bureau, you might want to use something other than the Distiller printer instance. However, if you encounter problems with your particular PDFs, try using the official method with the Distiller printer to see whether any problems are limited just to your setup. If problems persist, you might have to create your PostScript output using one printer driver and the PDF using Adobe's Distiller printer instance.

Common problems include:

  • Black and white, or greyscale, PDFs created from color FrameMaker books and documents.

  • Distiller terminating the PDF creation process early, thus no PDF is created.

Troubleshooting:

  • For lack-of-color problems, first check you don't have Spot as Black set in the Frame Print dialog.

  • Update the printer you are using to the latest Adobe PostScript printer driver version.

  • Uninstall the printer you are using to create PDFs and to reinstall the latest version from scratch.
 
Replies
  • Currently Being Moderated
    Sep 13, 2001 4:12 PM   in reply to Seanb_us
    Now, Sean, if you or some other guru in here could explain to me how to do any or all of the above on this DAMNED Mac I have to use, you or they would have my undying gratitude!
     
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  • Currently Being Moderated
    Sep 22, 2001 9:01 AM   in reply to Seanb_us
    Oh, never mind! I found it myself in the Knowledge Database. I now have a desktop Virtual Postscript Printer. I just wish I could do this in one step, like with a PC!
     
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  • Currently Being Moderated
    Sep 22, 2001 12:58 PM   in reply to Seanb_us
    >>It's been 6+ years since I did any Mac-based stuff <<

    God, how I wish I could say that!
     
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  • Currently Being Moderated
    Sep 23, 2001 7:30 AM   in reply to Seanb_us
    Installing Distiller Printer for a Mac

    These steps point you to setting up the Distiller Printer on a Mac.

    To get the latest Adobe PS Driver for a Mac, go to http://www.adobe.com/support/downloads/pdrvmac.htm, select your mother tongue, and click.

    Full instructions for installation are included on the download page. (But, no matter which language you choose, the instructions are in English . . ..)


     
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