Skip navigation
Sharifah Z
Sharifah Z
Currently Being Moderated

IndesignCS2 ME environment

Nov 4, 2008 8:27 PM

I'm a MAC OS X (version 10.5.4) user and currently working on InDesignCS2 ME. My problem is, the application keep on quit at certain stage such as exporting PDF, copying text etc. Most of the time it quit during exporting PDF.

Kindly advise why is this happen, does it because of the environment or any other reason.

Thank You
626 Views   15 Replies   Latest reply: Harbs., Nov 11, 2008 11:58 AM
 
Replies
  • Zaid Al Hilali
    Currently Being Moderated
    1. Zaid Al Hilali,
    Nov 4, 2008 9:07 PM   in reply to Sharifah Z
    Report
    You may know that Middle Eastern elements in Adobe applications are added by Winsoft. There are a number of issues, and problems that occurs in an ME application, hence Adobe wouldn't know about it.

    Having said that, I wish to know if these issues have been happening since you installed the program or just lately?
    Have you tried repairing permissions? It solves these issues some time.
    Did you update your InDesign to the latest version (Not available on www.winsoft.fr any more, contact them for latest update).
    I suppose you have enough RAM on your machine, even though I don't think this has a direct impact on exporting to PDF process.
     
    |
    Mark as:
  • Sharifah Z
    Currently Being Moderated
    2. Sharifah Z,
    Nov 4, 2008 10:33 PM   in reply to Sharifah Z
    Report
    Thanks Zaid!

    As for your question, these happened just lately during handling a high profile job.
    I did reinstall the application, but it seems not work out.

    Now we try to download the updates and hopefully can work on those problem.
    Will get back to you.

    Thanks again
     
    |
    Mark as:
  • Sharifah Z
    Currently Being Moderated
    3. Sharifah Z,
    Nov 4, 2008 11:05 PM   in reply to Sharifah Z
    Report
    Hi Zaid,

    I did the updates and my Indesign CS2 updated successfully. So, I tried to export PDF my job documents (from the book) but in the middle of it, Indesign quit. Now I'm not sure what to do. Kindly advise.

    Thank You
     
    |
    Mark as:
  • Zaid Al Hilali
    Currently Being Moderated
    4. Zaid Al Hilali,
    Nov 5, 2008 10:28 AM   in reply to Sharifah Z
    Report
    Make sure you are using reliable Arabic fonts as there are so many non worthy fonts that crash Illustrator and InDesign most of the time.

    I can't think of any thing else currently, but from my memory I'd say un-install Adobe Version Cue CS2 if you have it installed as it doesn't work on Intel Macs. If you have VC running it will crash InDesign ME on a number of occasions.
     
    |
    Mark as:
  • Sharifah Z
    Currently Being Moderated
    5. Sharifah Z,
    Nov 5, 2008 5:03 PM   in reply to Sharifah Z
    Report
    Hi,

    I did checked my Mac and there are no VC installed in it. So what else could it be? This really slow my work. Any other suggestions? I'm using the IMac G5 and it should be the most reliable, suppose?

    Thanks again
     
    |
    Mark as:
  • Zaid Al Hilali
    Currently Being Moderated
    6. Zaid Al Hilali,
    Nov 5, 2008 8:13 PM   in reply to Sharifah Z
    Report
    Well, no more ideas here, but you know you can output to PDF in another way other than exporting. You can always print to .ps then distill.
     
    |
    Mark as:
  • Sharifah Z
    Currently Being Moderated
    7. Sharifah Z,
    Nov 5, 2008 8:17 PM   in reply to Sharifah Z
    Report
    I still need to export the PDF for the hyperlinks purpose. Print the .ps wont activate the hyperlinks.

    I guess these is the unsolved problem.

    Thanks anyway
     
    |
    Mark as:
  • Harbs.
    Currently Being Moderated
    8. Harbs.,
    Nov 6, 2008 12:09 AM   in reply to Sharifah Z
    Report
    Do you have placed eps files? There was sometimes a problem with those
    in CS2 (especially ones created by Freehand).

    --
    Harbs
    http://www.in-tools.com
     
    |
    Mark as:
  • Sharifah Z
    Currently Being Moderated
    9. Sharifah Z,
    Nov 6, 2008 12:37 AM   in reply to Sharifah Z
    Report
    hi Harbs,

    as for your question, yes, the project I'm dealing with, does have eps files, a large number of it, more than 100 and created by Illustrator CS2. Or do you book got something to do with it too?

    I did go through the IDCS2 requirements PDF, and mentioned that one of the requirements, Mac OS X v.10.2.8 through 10.3.8. So does it effect because I'm on G5 Mac OS X 10.5.4, Leopard?

    Thank You!
     
    |
    Mark as:
  • Currently Being Moderated
    10. (UncleMarky07),
    Nov 6, 2008 11:29 AM   in reply to Sharifah Z
    Report
    Confirm the problem is not related to the Arabic fonts being used. Creative a NEW InDesign CS2-ME document using Winsoft Fonts, then export PDF, if everything now exports, it's more likely the Arabic fonts used in other document.

    Have you every updated InDesign CS2-ME with any ME Updaters?

    As a test, if problem continues, then perhaps download a new version of InDesign CS3-ME "DEMO". You can leave your older InDesign CS2-ME on hard disk (but make sure you don't have English InDesign CS3 on computer).

    Then open document, and see if everything exports OK. For demo, see:
    http://www.fontworld.com/me/updateme.html
     
    |
    Mark as:
  • Harbs.
    Currently Being Moderated
    11. Harbs.,
    Nov 9, 2008 2:36 PM   in reply to Sharifah Z
    Report
    You can try converting the eps files to ai files. That might help. I
    doubt your problem is an ME specific one, although Mark's point about
    updating is a good one. Make sure you are patched to 4.0.5.

    --
    Harbs
    http://www.in-tools.com
     
    |
    Mark as:
  • Zaid Al Hilali
    Currently Being Moderated
    12. Zaid Al Hilali,
    Nov 9, 2008 11:37 PM   in reply to Sharifah Z
    Report
    >Make sure you are patched to 4.0.5

    It is unfortunate that ME version of Adobe applications do not receive same updates like the international one. For instance InDesign CS3 ME's latest update was 5.0.2, while InDesign CS3 international is 5.0.4
     
    |
    Mark as:
  • Harbs.
    Currently Being Moderated
    13. Harbs.,
    Nov 11, 2008 10:10 AM   in reply to Zaid Al Hilali
    Report
    Based on what they've done historically, I would assume that the 5.0.4
    update will be released when CS4 ME is released.

    --
    Harbs
    http://www.in-tools.com
     
    |
    Mark as:
  • Fred Goldman
    Currently Being Moderated
    14. Fred Goldman,
    Nov 11, 2008 11:30 AM   in reply to Harbs.
    Report
    But why did they skip 5.0.3 :(
     
    |
    Mark as:
  • Harbs.
    Currently Being Moderated
    15. Harbs.,
    Nov 11, 2008 11:58 AM   in reply to Fred Goldman
    Report
    Probably for the same reason they skipped 4.0.1, 4.0.3, and I don't
    remember all the others...

    --
    Harbs
    http://www.in-tools.com
     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)