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Indesign CS3 - copy paste and export problem

May 5, 2007 2:21 AM

When I try to copy text in Indesign CS3 and paste it in Word 2007 - or even in notepad - nothing happens. Pasting works fine when I stay in Indesign, but not when I try to paste it in another application.

So I tried to export text to RTF (selecting text, export to rtf, give a name als save), but no file was created.

Pasting text from another app. into Indesign just works fine.

Am I doing something wrong, or is this a bug?

Thanks for any advise.

(Windows Vista, Dell 9200, 4 MB memory)

L.L.
 
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  • Currently Being Moderated
    May 5, 2007 6:13 AM   in reply to phaedracc
    Make sure you select and highlight THE TEXT inside the text frame and not just the text frame itself.

    I just tried it and text frame won't paste but highlighted text will.

    Copying just the text frame works but only in other ID docs.

    HTH
     
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  • Currently Being Moderated
    May 8, 2007 1:11 AM   in reply to phaedracc
    Could this be font-related? Are you using a font with an encoding that won't
    translate into standard ANSI glyphs?

    k
     
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  • Currently Being Moderated
    May 8, 2007 3:37 AM   in reply to phaedracc
    I wouldn't think export filters come into this. This is just a straight
    Windows clipboard operation. Do you have any form of clipboard viewer that
    will show whether the problem is failure to copy - so there's nothing on the
    clipboard - or failure to paste, so it's gone to the clipboard but the
    receivng application won't accept it.

    k
     
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  • Currently Being Moderated
    May 8, 2007 4:46 AM   in reply to phaedracc
    Would you like to send me a page to try? Use something Windows-standard as a
    font, say Arial. Just put a piece of placeholder text in and ensure that you
    can't copy and paste from it. My guess is there would be nothing wrong with
    the file and all the arrows would point back to InDesign on your machine.
    But at least we could rule out any problems being created within the file
    itself.

    ken_at_mcmpublishing_co_uk

    k
     
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  • Currently Being Moderated
    May 8, 2007 7:43 AM   in reply to phaedracc
    Hi Luc

    Well there's nothing wrong here. I can copy/paste your text with no problem.

    You have said you have already re-installed. Have you tried deleting
    preferences? I believe they remain regardless of a reinstall (could be wrong
    here) so if the problem isd in there reinstalling would not have made any
    difference.

    k
     
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  • Currently Being Moderated
    May 8, 2007 8:26 AM   in reply to phaedracc
    Sorry, no. My guesses probably aren't as good as yours with the machine in
    front of you. But no-one else is jumping in, so it looks as if this is a
    one-off.

    k
     
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  • Currently Being Moderated
    May 15, 2007 9:49 AM   in reply to phaedracc
    1. Makre sure you have u2fpdf.dll, tslv.dll, exportmodeller.dll in the \windows\crystal folder.
    2. Register tslv.dll and exportmodeller.dll from a run command like this: regsvr32 c:\windows\crystal\tslv.dll

    This will take care of the problem.
     
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  • Currently Being Moderated
    May 24, 2007 9:02 AM   in reply to phaedracc
    This is not a one off problem, I have it too and it's driving me crazy. I'll watch to see if your problem is resolved. Dave
     
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  • Currently Being Moderated
    May 29, 2007 8:25 AM   in reply to phaedracc
    You may try activating all plugins. That should fix the problem.
    If you find out which one it is that is responsible for putting plain text onto the clipboard please tell us! I haven't found out yet.
     
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  • Currently Being Moderated
    May 30, 2007 4:23 PM   in reply to phaedracc
    My problem is similar, but never mind the other apps. Every time I copy, cut or paste text in an ID file, ID Hangs.

    (CS3, Windows XP etc)
     
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    Jun 9, 2007 3:26 AM   in reply to phaedracc
    Hello again,

    at least for my system (InDesign CS1, Windows 2000) I have tracked down what is obviously responsible for plain text export to the clipboard: the plugin SANGAMEXPORT.APLN. I have no idea what this plugin is for but I can say for sure is that if it is enabled I can export text and if it is disabled I can't.

    Maybe this helps you to find a solution for your system.
     
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  • Currently Being Moderated
    Jun 17, 2007 8:27 AM   in reply to phaedracc
    First thing to do with any Windows machine is to blow it out and do a
    clean install of Windows. Using an OEM install on a production machine
    is simply not a good idea.

    This holds for Dell, HP, and every other computer manufacturer. The
    installs are fine for run of the mill users, but as you already
    discovered, they're usually loaded with all kinds of junk.

    This is one of the few areas where Macs shine over Windows machines.
    Because of the limited configurations, the O/S works well out of the box.

    Bob
     
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  • Currently Being Moderated
    Sep 7, 2007 4:31 AM   in reply to phaedracc
    I solve this problem in windows XP using the Phaedra's first optimistic tip and worked fine to me.

    When I tested the IDcs3 in another profile it was clear that the problem is not in the program, but in permissions or another detail in the user config.

    To simplifly my life, I create a new user account "MIGUEL2" in Windows as admin powers. With this new account I "reboot" my oldest ("MIGUEL") account to user mode. Restarted windows and, with "MIGUEL2" I reset the privileges to "MIGUEL" to admin user.

    Now I can export txt and rtf files from IDcs3. ;)

    You can skip the last step and work only with the new account or just work as user, not admin...

    Really weird. Why this happened? I don't know... but I'm happy that was too simple to solve...

    Best wishes
    Miguel Leite
     
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  • Currently Being Moderated
    Sep 13, 2007 12:57 PM   in reply to phaedracc
    I have InD CS2, Win XP, and the same problem cutting and pasting into other applications. My plan is to upgrade to CS3 (which I am going to do anyway) - any ideas on whether or not this might fix the problem?
     
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  • Currently Being Moderated
    Sep 13, 2007 7:12 PM   in reply to phaedracc
    Tina, before the update, try to change the user as I said. If in another profile you can copy and paste, then the problem is not in cs2 or cs3 version, but in some place of your user profile. Just create a new profile with new permissions or reset your permissions setting to user or admin and be happy. If it not solve the problem... ok upgrade.
     
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  • Currently Being Moderated
    Sep 14, 2007 6:21 AM   in reply to phaedracc
    Miguel - I fixed the problem by having IT give me write access to my C drive and removing some fonts I had installed last week.

    Thanks for your input.
     
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  • Currently Being Moderated
    Sep 14, 2007 8:23 AM   in reply to phaedracc
    >I fixed the problem by having IT give me write access to my C drive

    You said, I think, in another thread that you work for the government. Denying users write access to the C: drive on their workstation is pretty paranoid. I suppose maybe that stops remote login vandalism, but really...
     
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  • Currently Being Moderated
    Jan 7, 2008 11:23 AM   in reply to phaedracc
    I know this thread is old, but hoping someone may be monitoring it.... we have two separate systems (winxp sp2) with Indesign cs3 where both were able to copy and paste text/images into Word document, but now both systems cannot do this.... since we are on a network, we cannot arbitrarily change user logons... and I don't believe this is the issue... could it be an update Adobe put out that made changes? Or could it have been a update by Microsoft?

    thanks for any help.
     
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  • Currently Being Moderated
    Jan 7, 2008 12:37 PM   in reply to (Jill_Trehearne)
    I don't think your problem is related to this thread. It seems like your
    problem has nothing to do with exporting.

    There's a much more recent thread about a problem in which text cannot
    be copied from Indesign to other apps ("Copying text from ID to other
    apps", 1/2/2008), which sounds closer to your problem.

    --
    Kenneth Benson
    Pegasus Type, Inc.
    www.pegtype.com
     
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  • Currently Being Moderated
    Apr 16, 2008 1:22 PM   in reply to phaedracc
    I am having the same problem with InDesign CS. I tried reinstalling -- it did not fix the problem. I installed an old InDesign 2.0 -- same problem now exists in this program! I have never had this problem before, but I have it now. Does anyone know of a work around?

    The only way I can export text out of InDesign is to make a pdf file, open it in Acrobat, highlight the text there, do a control-c and it copies to the clipboard and can be pasted into wordpad, WordPerfect, etc. However, the ligatures do not copy. What is going on here?
     
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  • Currently Being Moderated
    Apr 16, 2008 1:32 PM   in reply to (Cliff_Millward)
    this solution was published on this forum:
    you need to delete temporary files from your Temp folder in your UserProfile directory

    tested today by my friend on Vista 32bit and CS2 ;)

    robin

    --
    www.adobescripts.com
     
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  • Currently Being Moderated
    Apr 16, 2008 5:49 PM   in reply to (Cliff_Millward)
    Cliff, it sounds like your problem is not related to this thread. Is
    your problem that you cannot copy text from Indesign and paste it to
    another program? (Note: This is very different from *exporting* text.)
    If it is, go read "Copying text from ID to other apps", 1/2/2008.

    --
    Kenneth Benson
    Pegasus Type, Inc.
    www.pegtype.com
     
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  • Currently Being Moderated
    Apr 17, 2008 2:08 PM   in reply to phaedracc
    I do not have a Temp folder in my UserProfile directory. I am not using Vista. I am using XP Professional.Also, I am using CS, not CS2.
     
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  • Currently Being Moderated
    Apr 17, 2008 2:24 PM   in reply to phaedracc
    Try \Documents and Settings\<user>\Local Settings\Temp <br /><br />\Documents and Settings\All Users\Application Data\TEMP <br /><br />\Documents and Settings\Default User\Local Settings\Temp<br /><br />all of which are hidden by default.<br /><br />Peter
     
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  • Currently Being Moderated
    Apr 18, 2008 8:14 AM   in reply to phaedracc
    Thanks,

    I found it, deleted the files, and now InDesign works properly.

    "Uncle Bill" sure likes to hide things!

    Thanks again.
     
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