I am simply trying to convert a .doc to a .pdf with Adobe Acrobat 8 Pro (I have tried from MS Word and also in Acrobat). I know that my product is already activated because when I got to Help>Activation, the "Activate" option is grayed out. Any ideas?
I am simply trying to convert a .doc to a .pdf with Adobe Acrobat 8 Standard from the internet. I know that my product is already activated because when I got to Help>Activation, the "Activate" option is grayed out. I tried the response already but dont have "Repair Acrobat Installation" as an option.
No having the error when trying to print a web page to pdf.
Error reads: ADOBE PDF CREATION CANNOT CONTINUE BECAUSE ACROBAT IS NOT ACTIVATED.
When I go to the Help tab and click activate blacked out and now the activate option is no longer present. I have removed and repair and/or reinstalled a couple times but nothing seems to correct the problem. It did work the very first time installed but this problem only recently started.
When you run Acrobat 8, please wait for approx. 2 minutes. The license check call is not conducted right away when you run Acrobat so the Help->Activate menu is disabled until the license check call is made. You should see it enabled after two minutes.
Where did you get the Acrobat 8 installer? I'm just curious because the volume license and retail versions of Acrobat 8 are supposed to do this. Are you stating that the Activate menu never gets enabled?
Sorry about your frustration. I really would like to help you track down the issue. You stated that you did activate Acrobat 8 and Acrobat still states that "Adobe Distiller cannot continue because Acrobat is not activated." If this is the case, can you do the following?
1. Close Acrobat and wait five seconds.
2. Backup the file "C:\Documents and Settings\All Users\Application Data\FLEXnet\adobe_00080000_tsf.data"
3. Delete the file from the location above, but not the back up.
4. Launch Acrobat and see if it requires you to obtain an e-License again.
5. If it does, obtain an e-License.
You stated that you started experiencing this - does that mean that it was working before? If that is the case, do you know if you added any new hardware to your PC recently and/or new security-related software (i.e. AntiVirus, firewall, etc.). We're still trying to isolate these cases.
In any case, you should attempt to reinstall the software, but keep in mind that Adobe License Manager has been disabled (see http://www.adobe.com/elicensing/licensemanagement/alm/ for more info), so you may want to use the new Acrobat 8 installer that already contains the e-license (i.e. you don't need to obtain an e-license).
I use Acrobat 8 Standard (Win XP SP2)and have this same problem every couple of weeks. Running Repair fixes the problem temporarily but it recurs for no apparent reason. It's a nuisance to wait while Repair goes through the whole installation routine when I'm trying to get something done. Is there a way to fix this permanently? Is registering (which I've done) the same as e-licensing (which I haven't)? Thank you for any help.
Is Adobe Team not interested at all what happens to Word conversion? I have been struggling with the conversion for weeks. Installing, reinstalling, repairing, changing versions, permission in registry. All for nothing. Cannot convert and print to PDF. Neither from Adobe Acrobat nor from Ms Word! It happened to 3 my machines!
I am running Vista with Acrobat 8 and am having the same problems. I have tried to uninstall and reinstall, repair and even tried the solutions found at: http://www.adobe.com/go/kb401043. Anyone have any other ideas on how to get this app to work properly.
I recived from someone a file which I replaced with the original one and it works fine. I have got a feeling that is not really a legal way, but at least the software is working. Paying so much money for the software just to have to use cracked one. Shame on you Adobe!
I have also tried hundreds of times... (activation, repair, KB solutions, everything!)
It just doesn't work!
Could you, please, give us (send with mail or link here) this famous file that solved the problem to your pc? Or at least give us a hint, where we can find it. My mail is firstname.lastname@example.org.
Thank you very much in advance.
If Adobe DOES NOT SOLVE the problem, we HAVE TO try other solutions. Legal or not! Right?
Here's a work-around I use to create PDF file when Adobe complains that "Adobe PDF creation cannot continue because Acrobat is not activated" (your actual steps may vary a bit):
1. Add a color postcript printer
- e.g., HP Color Laser Jet PS
- Choose "local printer" and "print to file"
2. Print file to printer from 1)
- Name file with a ".ps" extension
3. Use Distiller to create PDF
- Double-click on file from 2) to open Distiller
- Drag file from 2) into Distiller
4. Clean up
- Delete .ps file from 2)
- Delete .txt file from 3)
BTW, this is also a fix for MS-Word file conversion to PDF problems.
Argh!! Adobe 8 standard has been working perfectly for me for the several weeks since I installed it, then suddenly I'm having this same problem. I tried reinstalling, repairing, etc., and all work for only awhile then the problem reoccurs. I tried the 8 solutions listed in the Adobe "technical note" to no avail. Clearly they're aware of the problem but haven't figured out how to fix it yet. And the work-arounds are way too cumbersome for frequent use. Adobe - any solutions for me?!
I'm having the same problem with Acrobat 8 and Vista. Distiller will print from Outlook 7, but not from IE or Word 2007. What's up? Is there a patch, Marcel? I can't keep playing with deleting files. (BTW - that file isn't in Vista, at least not at the location you specify.) )When I first started having the problem it was the same as Jonathan D. - Activate was grayed out. Now Activate and Deactivate are BOTH grayed out. What's up with this? What a terrible bug! Please provide a patch. Thanks.
Aaaaa! This is so very annoying. Everywhere I look we get directed back to the Adobe technote which, as Allen-Rouman points out, doesn't work! So, has anyone yet managed to find a solution to the "cannot continue because acrobat is not activated" problem? And if someone points me in the direction of that useless Adobe technote, or says "try repairing it", then I will go mad ... I'm not sitting here for ten minutes everytime I want to use Distiller waiting for it to re-install.
There purportedly is a solution. Interesting that this was a problem at least as early as January 2007, but nothing appears to have been done until August or thereabout. Now, one or a few customers have been "working with" Adobe and have a working patch but according to one Adobe naturally wants to be certain the patch works before distributing it. If this is so, it is the first time anyone is trying to make certain any software is perfect before a release when the licensee is actually unable to use the software and a fix exists. One learns something new every day.
I have not seen anything new in regards to Adobe 8.
And although I did have it working on one of my other machines for XP,after doing a wipe and reinstalling it ceased to work fully.
So in the end I just bit the bullet and reverted back one step to an older version.
I came across the same problem with our Adobe 8 Pro and Std. The only temporarily solution I have found is to reinstall the application and not rebooting my workstation. I have gone through KB401043 without success. We have Vista Ultimate with clean install of OS and Adobe.
And the answer in my case is related to H drive. For some reason, Adobe application is looking to write to H drive when there is drive letter called H. The new workstations with USB devices/ports take up drive letters up to K. I changed the USB drive letter from H to another letter and all is working. Praise the LORD!!
Hallelujah for Jahan, bah humbug for me. I created an H drive, reserved it for Acrobat, and still have the problem. You'd think they would create a patch for this for such outrageously expensive software. It's ridiculous.
I just ordered a license for Acrobat 8, thinking maybe that would fix this problem, and then discovered this thread. I may have to ask for my money back. I'm running Vista and Word 2003. After rebooting I can print about 4-5 files successfully, then I get the dreaded message and I have to reboot to print again.
You can "fix" it by going to Help/Repair Acrobat Installation. That essentially completely re-installs Acrobat and takes about half an hour, depending on your computer. I don't remember whether you have to reboot after doing that.
Adobe seems completely indifferent to fixing this problem. I certainly won't be buying Acrobat 9.
Here is a workaround. You can download SaveAsPDF from Microsoft if you are running Office 2007 (sorry David no Office 2003 solution for you). http://www.microsoft.com/downloads/details.aspx?FamilyId=F1FC413C-6D8 9-4F15-991B-63B07BA5F2E5&displaylang=en
Interesting enough you can modify PDF files and save them using Adobe 8. Go figure that out Adobe...
"Interesting enough you can modify PDF files and save them using Adobe [Reader] 8."
That's a feature of Acrobat 8 Professional, in case you didn't know. When using Acrobat 8 Pro, you can configure the setting of any specific document to enable special features when opened with Adobe Reader 8. The special settings include: security, commenting documents (and saving your changes), as well as fill out and save forms.
This means that you can create documents and send it to people who don't have the full Acrobat version (only the free Reader), yet enable them to input their comments and additional data.
You can read more at http://www.adobe.com/products/acrobatpro/upgrade_customer.html, under the "Enable advanced features in Adobe Reader" section.
Wow, so I'm not alone. This is the most annoying thing. I'm running Vista Business, and a properly licensed (!) individual copy of Acrobat Standard 8.1.1. None of the workarounds in the KB article work for me, and when I try to reinstall Acrobat, I get a windows installer message I haven't seen before (and don't see with other applications when I try to install/uninstall things).
I am running Acrobat 8 Professional I get this message whenever I have more than two other programs running at the same time. I have reinstalled and also run the repair installation. Both work but take too much time. I get this problem at least a couple of times a day. I usually have to close everything and restart my computer. Makes me think it is a memory conflict with Acrobat.