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"Could not save (file name) because the file is already in use or left open."

Feb 1, 2009 8:16 AM

Hello,
When I tried save as a file, I get an error msg:
"Could not save (file name) because the file is already in use or left open."

The file is not open anywhere accept Photoshop.

Mac Pro, OSX 10.5.6
Photoshop CS4.

I searched the forum but could not find anything even though i'm sure someone already asked it.

would love to get a solution for that.
thank you,
shlomit
 
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  • Currently Being Moderated
    Feb 1, 2009 8:26 AM   in reply to Shlomit Heymann
    Try "Saving As" to a new name.
     
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    Feb 1, 2009 8:47 AM   in reply to Shlomit Heymann
    It may be what you will have to have if you want to save that file!

    8/

    You can always delete the first file and re-name the second one after you have saved it.
     
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  • Currently Being Moderated
    Feb 1, 2009 9:36 AM   in reply to Shlomit Heymann
    It may be another Leopard-related problem because I have never seen it happen on my G5 on OSX 10.4.11.

    You are not working across a network from a Server are you?
     
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    Feb 1, 2009 12:44 PM   in reply to Shlomit Heymann
    Try closing your "Preview" application. If you are like me and you set psd's to automatically open in Preview rather than Photoshop for easy and quick viewing purposes, it will not allow Photoshop to save if the file is also opened in it.
     
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  • Currently Being Moderated
    Feb 1, 2009 3:49 PM   in reply to Shlomit Heymann
    I'd also guess that the file is open or in use via another application.

    Neil
     
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  • Currently Being Moderated
    Feb 3, 2009 12:05 PM   in reply to Shlomit Heymann
    If Photoshop says the file is open - then some external process has left the file open. It has nothing to do with it being open in Photoshop, or even in Bridge. This has happened sometimes when Spotlight had bugs (which have come up more than once, and been fixed in OS dot releases).

    The external process could be another application, or an OS service like Spotlight.
     
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    Feb 3, 2009 12:11 PM   in reply to Shlomit Heymann
    As for being in use in other apps, as I recall, if I have, for example, a QuarkXPress page open; one that contains a graphic now open in Photoshop, and I wish to edit and save that file, I will get a similar message.

    Neil
     
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  • Currently Being Moderated
    Feb 6, 2009 11:51 AM   in reply to Shlomit Heymann
    I have seen this problem with 10.5 and Adobe CS3 in interaction with Quark 7.5

    If you make a new account for testing, you should see that (with the same files, copied to /Users/Shared and then to the new account Desktop) the issue does not occur.

    I haven't pinpointed the exact file/s in question, but after setting aside the ~/Library/Preferences/Quark

    folder, and all user-level prefs with "adobe" in the name, the issue was resolved.
     
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  • Currently Being Moderated
    Aug 24, 2009 3:26 PM   in reply to Shlomit Heymann

    I have the same problem using InDesign and Photoshop together. When I place a .psd-file in Indesign and option + click on it the image opens in Photoshop. When I try to save it, from time to time I get the message: "could not save ... because the file is already in use or was left open". When I close the Indesign-document I can save the PSD-file.That's not normal.

     

    I get such messsages since CS2. I'm on a mac OSX 10.5.8

     
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  • Currently Being Moderated
    Aug 24, 2009 3:31 PM   in reply to Ief_DR

    Folks, you've identified that some OTHER application has the file open.  That's why Photoshop reports the error message.

     

    Now please tell the folks working on that OTHER application to fix the problem that has them keeping the file open unnecessarily.

     

    Photoshop can't fix code in other applications.

     
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  • Currently Being Moderated
    Aug 24, 2009 3:48 PM   in reply to Shlomit Heymann

    Sorry , but it's a photoshop-problem. When I place a PSD-file in Indesign, this file isn't opened in Indesign, just placed.

     
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    Aug 24, 2009 4:01 PM   in reply to Ief_DR

    Sigh.

     

    Photoshop is showing you that message because SOME OTHER APPLICATION has the file open.  (the message wouldn't make any sense at all if Photoshop itself had the file open, even if you ignore the fact that Photoshop does not leave files open)

     

    You identified InDesign as being the culprit -- for some reason InDesign keeps the file open when it has been placed.

    Now you need to ask in the InDesign forum if there is some way to avoid that, or if the InDesign team can fix the bug.

     

    Again, this is not a Photoshop problem in any way.

    Photoshop is just reporting an external problem to you - caused by some application other than Photoshop.

    Now that you have identified which other application is causing the problem for you, you need to let the folks working on that application know about it and see if they have a fix, or can fix it in an upcoming release.

     
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    Aug 31, 2009 6:50 AM   in reply to Chris Cox

    Hello i have similiar problem.... I tried to save the file with other nam. in other directory...but not success...whenever i am trying to save it will pop up a message displaying could not save because the files is reade or in use..... and will create a file named something like this. ~psBB72.tmp... Please any solution... thanks

     
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    Aug 31, 2009 1:48 PM   in reply to mraza08

    Please read the existing posts in this topic for the answer.

     

    Short version: some other application has the file open.

     
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  • Currently Being Moderated
    Sep 2, 2009 12:06 AM   in reply to Chris Cox

    Updated to Snow Leopard. Have never seen this problem, but now it happends all the time. I have deactivated Spotlight on my documents and scratch disks, but it still have the same error.

     

    This is when i create a new file (after saving one time of course), not an old file. It seems like a 10.6 bug. But it's darn annoying.

     
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  • Currently Being Moderated
    Sep 16, 2009 7:57 AM   in reply to Chris Cox

    There is a problem with both Photoshop and InDesign, then we can blame wich ever it is.

     

    1. I open a .psd file in Photoshop CS4 by double clicking it in Bridge

     

    2. This image is placed on a page in a open InDesign document.

     

    3. Doing some changes in Photoshop on the image.

     

    4. Trying to save and get this error message (this topics subject)

     

    5. Deleting the image from the page in ID doc, it is the only one in the document.

     

    6. Can't still save file.

     

    7. Closing ID completely and now I am able to save the file.

     

    I tried turning of Live preflight in Indegisn but that didn't help.

     

    So probably the fault is InDesign or the MacOS. I didn't have this problem with CS3. It is a stupid problem because this type of workflow is pretty common and one would expect it to be solved by now.

     

     

    Jan Suhr

    Stockholm, Sweden

     
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  • Currently Being Moderated
    Sep 16, 2009 12:16 PM   in reply to Jan_Suhr

    Please tell the InDesign team about this problem.

    They need to hear it from customers.

     
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  • Currently Being Moderated
    Sep 16, 2009 7:46 PM   in reply to Shlomit Heymann

    Ooops...looks like Apple recreated the psiicon.dll and the aiicon.dll problem that plagued Windows users for years and that will still bite them in Windows 7 if they have the thumbnail view turned on for their folders...

     

    Mac users...try using list view instead of cover flow, check to make sure you don't have something open in Expose or Spaces (you might and you just don't remember it)...at least Mac users can do a Save As...Windows users are just screwed as there is no way to do a Save or Save As once you hit the Microsoft bug...

     
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    Sep 27, 2009 10:40 AM   in reply to Shlomit Heymann

    I have the same issue on my mac system together with fotostation and photoshop CS3.

    Also I have the same on my windows systems (only photoshop cs3)

     

    anyone who has a solution?

     
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    Oct 29, 2009 12:57 PM   in reply to Martinbelga

    It's an annoying Photoshop/Lightroom 2.5 bug for me.  From LR, I edit an image in Photoshop and save it. A .tif is automatically created. I can jump back into Lightroom where the new Tif file shows up beside the RAW file. Now if I go to edit the Tif file in Photoshop again, I get the message when I try to save it a second time. I must shut down LR first and then I can save it. Very annoying.  I'm on OSX 10.5.8

     
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  • Currently Being Moderated
    Oct 29, 2009 1:30 PM   in reply to StreetwiseCreative

    Could not save (file name) because the file is already in use or left open."

     

    Hi Chris Cox and Folks,

     

    In regards to this saving problem which I have as well:

     

    I don't have any other programs open and no other programs are using these files that I am having problems with.

    I also am not using Quark or Indesign. I don't have bridge open.

     

    Only have Photoshop 11.0.1 open on a Mac Pro Tower, 2x2.8 GHz Quad-Core Intel with 10 GB 800 MHz DDR2 F8-DIMM running OSX 10.6.1.

     

    This problem started for me when I upgraded to Snow from Leopard.Could not save (file name) because the file is already in use or left open."

     

    Any suggestions would be very appreciated. Thanks

     

    Marc

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  • Currently Being Moderated
    Oct 29, 2009 2:25 PM   in reply to marc@marcyankus.com

    My first guess is that Snow Leopard is holding the file open while (or after) gathering metadata or creating a thumbnail.

     

    This has happened in previous MacOS releases, and Apple has fixed it soon after being notified.

     

    Is the folder containing the file open in the Finder?

     
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  • Currently Being Moderated
    Oct 29, 2009 2:40 PM   in reply to Chris Cox

    Chris

     

    I haven't been aware if the folder containing the file has been open on the desktop but I just opened a folder containing a new document I made and will be working on it tonight and let you know if I can repeat the error.

    Also I will check next time the error happen is that file is open on the desktop.

     

    Marc

     
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  • Currently Being Moderated
    Oct 29, 2009 3:15 PM   in reply to marc@marcyankus.com

    If you can come up with good steps to reproduce the problem - then we can reproduce it here and narrow down which process has the file open (then write up another bug for Apple).

     
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  • Currently Being Moderated
    Oct 29, 2009 4:48 PM   in reply to Chris Cox

    I will try my best to record what I do when the problem comes up. Thank you Chris.

     
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    Oct 29, 2009 5:19 PM   in reply to Chris Cox

    Chris

     

    Been working on a 334.1 meg file for the last 2 hours and have been able to save until now. I didn't change anything. I do have the folder where the file is, open in the background on the desktop but it's been that way since I started.

    Being that I need this file for a job, I renamed it and saved it to the same folder.

     

    I have Mail, Itunes, Safari, Address Book, Photoshop, Bridge, Lightroom, Spamsieve, quickkeys, preview open in the background.

     

    Marc

     
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  • Currently Being Moderated
    Nov 1, 2009 6:06 PM   in reply to Shlomit Heymann

    Chris was my information helpful at all to help you reproduce my problem?

     
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    Nov 2, 2009 11:30 AM   in reply to marc@marcyankus.com

    I don't think our QE has had time to look at it yet.

    I'll let you know when we have something.

     
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  • Currently Being Moderated
    Feb 2, 2010 9:06 AM   in reply to Shlomit Heymann

    Chris and all,

     

    The problem still exists. I am running a brand new mac tower with snow leopard and all the updates, Photoshop CS4 and it still

    gives that error message. I can do a file save as for a workaround and eliminate the original file, however when saving a jpg the

    file is degraded each time you save it out. Hopefully whoever need to fix this bug does so. It is really annoying. Period!

    Thanks for your posts. I would love to hear of a solution if one ever comes.

    best regards

    marc

     
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  • Currently Being Moderated
    Feb 4, 2010 8:12 AM   in reply to 1952boomer

    I'm having this problem as well.  In addition to that, I'm also getting a "File has changed since last save" errors (don't have the error in front me so don't know the exact message).  Not at the same time of course... I'm just pointing out I'm getting two strange file related errors.  This is all happening since moving to Snow Leopard.

     

    And, to make clear, the file is NOT open anywhere else when getting the "open" error and the file had NOT been changed when getting the "changed" error.

     
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  • Currently Being Moderated
    Feb 4, 2010 8:27 AM   in reply to Chris Cox

    Chris,

     

    I noticed that this problem has been around though several versions of Photoshop and  several versions MacOS. You responded to my last inquiry November 2nd and I was wondering if your QE had time to look at this problem yet?

    I only have this problem with Photoshop files and no other applications or programs.

     

    Looking forward to your response!

     

    Thanks

    Marc

     
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  • Currently Being Moderated
    Feb 17, 2010 1:53 PM   in reply to Shlomit Heymann

    I agree with jsinger986. I have been getting both the "Could not save" and the "File has been changed" errors with Photoshop CS4 since Snow Leopard. It's real anoying. I wish someone would come up with a fix. I've never had these errors before.

     
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  • Currently Being Moderated
    Feb 22, 2010 2:23 PM   in reply to marc@marcyankus.com

    We have looked into it, and reported the issue to Apple (when it is their problem).

    We have also reported the issue to the Bridge team (who fixed their problem), and a few other product teams.

     

    This has never been a bug in Photoshop.

    Photoshop actually tells you about the problem instead of failing or screwing up your files.

    And some other applications (and OS components) aren't good about cleaning up after themselves...

     
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  • Currently Being Moderated
    Feb 22, 2010 2:24 PM   in reply to maplegrovebob

    Snow Leopard added some new things that like to read files to create thumbnails and previews.

    Apple has been informed about the problems in their code (and that the same code sometimes crashes in odd ways).

     
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    Feb 22, 2010 3:21 PM   in reply to Chris Cox

    Chris,

     

    I see that this problem from reading the forum has been going on for many years so I don't think it's ever going to get solved. 

     

    (sad face)

     

    My best,

    Marc

     
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  • Currently Being Moderated
    Feb 22, 2010 3:31 PM   in reply to Chris Cox

    Thanks Chris. It might have been going on for years for some users in some situations, but it started for me with Snow Leopard.

    Glad to know that you have at least let Apple know of the problem. In searching Apple's discussions, I was unable to find any threads on the issue.

     
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