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Thinking of buying from eBay?

Feb 15, 2008 2:02 PM

  Latest reply: Marian Driscoll, Jan 31, 2011 5:52 AM
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  • Currently Being Moderated
    Nov 12, 2009 11:00 PM   in reply to Bob Levine

    adding posts to clear up the thread display bug

     
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  • Currently Being Moderated
    Nov 12, 2009 11:12 PM   in reply to Zeno Bokor

    I think all the fakes reported are Windows versions.


    (And who on earth stops to read at that little outpost?)

     

    Sorry about the bumps

     
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  • Currently Being Moderated
    Nov 13, 2009 2:44 AM   in reply to John Joslin

    They were needed, no need to feel sorry for them:P

     

    As for who notices that thread there, well, when was the last time that somebody came in here complaining about licensing problems after buying Photoshop from eBay? There's also a link for the Photoshop Elements forum and that's been working out quite well too because we barely get any more threads about PSE around here (especially compared to what it was like about half a year ago)

     

    Sure, the forum veterans don't notice them because they speed past that page but they're not there for them but for the new users

     

     

    Edit:

    I think all the fakes reported are Windows versions.

    That would be because the thread itself is on the Photoshop Windows forum but there are also some mac versions floating around, see post 255.

     
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  • Currently Being Moderated
    Nov 20, 2009 11:02 PM   in reply to Bob Levine

    You know people say don't buy from E-Bay your taking a risk! Maybe you are. People say you should buy from a dealer well thats fine for some people but everyone has $1100.00 in there pocket to buy from dealers so some time we have to take risks to save mony. When yu are a Photographer starting out theres alot of expence and you try to save as much as you can. I have bought alot of my lens and backdrops from E-Bay and had no problem. But then i bought an Adobe Photoshop CS4 Extended i tried to register it and they told me the serial # is invaled. I don't know my looks prety real to me it was wraped and has a PHSP CS4 Win PN,Pet IE,DV Lot Code and a UPC # made in USA, also has a black inked stamp inside with Adobe Systems Incorporated on it i could go on and on. What i am getting at is how do yu realy know if it is pirated or not and can you take it to a retail store to have them check it to see if it is or not.

     

    Thanks,

    Valerie

     
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  • Currently Being Moderated
    Nov 20, 2009 11:22 PM   in reply to Valathome67

    Valathome67 wrote:

     

    What i am getting at is how do yu realy know if it is pirated or not and can you take it to a retail store to have them check it to see if it is or not.

     

    The answer is you cannot check whether an eBay purchase of software is genuine until it is too late.


    You can try to get your money back but it's not so easy.


    Buying hardware is different.


    I know it's difficult for many people to raise the cash to buy the Creative Suite products from adobe but there are student and educational versions or, dare I say it, cheaper alternatives!

     
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  • Currently Being Moderated
    Nov 20, 2009 11:31 PM   in reply to John Joslin

    I tell ya if this is a pirate they are prety creativ

    e cause it looks like the real thing??? i spoke to the seller they only had 1 posted on E-Bay she said she switched her computer to Mac so didn't need it anymore. I told her i could not register the software on line she says it is imposiable it was never opened?? She has been very cooperative with me, Maybe until i asked for my money back!!!.

     
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  • Currently Being Moderated
    Nov 21, 2009 3:17 AM   in reply to Valathome67
    function(){return A.apply(null,[this].concat($A(arguments)))}

    Valathome67 wrote:

     

    I tell ya if this is a pirate they are prety creativ

    e cause it looks like the real thing??? i spoke to the seller they only had 1 posted on E-Bay she said she switched her computer to Mac so didn't need it anymore. I told her i could not register the software on line she says it is imposiable it was never opened?? She has been very cooperative with me, Maybe until i asked for my money back!!!.

     

     

    Software piracy is a huge industry, and software which is distributed by professional software pirates does indeed look like the real thing.  If you lined up the fake packages - all shrink-wrapped and unopened - next to genuine packages, you probably wouldn't be able to tell the difference.  For this reason Microsoft has had to post information on their website giving tips on how to recognize pirated Microsoft software http://www.microsoft.com/howtotell/.

     

    People who sell pirated software as a rule lie about it, so you can't take it for granted that sellers are telling the truth, no matter how plausible their reasons sound.

     
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  • Currently Being Moderated
    Nov 21, 2009 9:22 AM   in reply to Valathome67

    My experience is that I bought A fake First & Then bought The real deal.

    I noticed that the fakes have NO holographic Adobe sticker {see attached pictures} on the box bottom...everything else is a FAKE.

    Also the 2 discs are positioned different compared to the Real Deal & The Fake.The real software has one of the discs in its own flip dvd holder & the other dvd in the wall of the dvd case.....The Fakes have both discs snapped into the walls of the dvd case & no flip out holder.

    So look closely guys...it is well worth it to buy from Adobe/Adobe retailers.  " )

    Attachments:
     
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  • Currently Being Moderated
    Nov 22, 2009 5:44 PM   in reply to FaeriezWingzCreationz

    Thank you,

     

    Thats the answer i was looking for now i know the difference? My CD'S are in the same case! So i guess mine is a pirated version. Hope i can get my

    money back.

     
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  • Currently Being Moderated
    Jan 25, 2010 9:50 AM   in reply to Bob Levine

    I would not buy any software,I prefer to download free software!

     
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  • Currently Being Moderated
    Feb 22, 2010 11:24 AM   in reply to (Jeff_Brislane)

    Be very careful Jeff, I bought a sealed copy in box ,of CS4 standard upgrade

    and the disc label was correct, but when I installed it, it wasCS4  extended and of course it wouldn't work. It ran one time and after that I got error messages. It took me 2 months dealing with the seller and then I told ebay that I wanted a refund and promptly got it.  The seller only had one copy for sale and I think he was duped also.

    Nancy

    ,

     
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  • Currently Being Moderated
    Feb 23, 2010 11:45 AM   in reply to Bob Levine

    There is also another site to look out for.  It is [link deleted by forum host].  They are selling cs4 and other products at very low proces (<$100).  I called them and they were very evaisive about tech support.  They have their own and are probably better than Adobe according to them.  Like they say.  If the price is too good beware.

     
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  • Currently Being Moderated
    Feb 23, 2010 5:42 PM   in reply to cigarwow
    I would not buy any software,I prefer to download free software!

     

    If one does thing legally, that pretty much limits them, but that is a personal choice.

     

    I, OTOH, prefer to buy, even if there are some free similar programs, CODEC's out there. I always go to the "source."

     

    Good luck, and happy editing,

     

    Hunt

     
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  • Currently Being Moderated
    Feb 23, 2010 5:44 PM   in reply to eli sloves

    Glad that the MOD's removed the site link, as some are probably gullible enough to pay money for pirated software, which is illegal, and will probably not run - or will send all of one's personal info to some far-away country to help the poor people there.

     

    Good work,

     

    Hunt

     
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  • Currently Being Moderated
    Feb 23, 2010 8:05 PM   in reply to Bob Levine

    Stay far away from buying software on eBay!

     
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  • Currently Being Moderated
    Feb 25, 2010 4:37 PM   in reply to Bob Levine

    Whether it is software or computer parts like ram etc i wouldn't buy it on ebay and won't advise it to anybody else.

     
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  • Currently Being Moderated
    Feb 27, 2010 11:40 AM   in reply to Bob Levine

    I purchased Photoshop CS4 Extended from a reseller at Amazon.com last spring. It installed and runs great, updates and even says that it is registered. I found last Thursday that I bought a pirated copy. I found that out here and confirmed it when I manually tried to add it to my account at adobe.com.

    I don't have a problem with Adobe's priceing as market's will set there own price ie: "if it doesn't sell then either it does not work or it is priced too high.

    The technology exists today to force a user to actively connect to a publisher's website to make a program work. I think that the publisher's need to go a step farther and make the programs connect frequently to verify and if verification fails, to make the program stop functioning period.

    The technology does exists. In the spring of 1998 Direct TV sent out a signal that smoked every pirated Direct TV control box in the western hemisphere, I don't mean it made the pirated blue cards stop working, I mean that the signal smoked the control box of pirated signals. To protect us from thieves and to protect the publishers they need to start doing something like that.

    I have bought used software before and I have not had a problem with Adobe about it.

    I am disabled, and have a gross income of $1,216.00 per month. If I can afford to buy new and or used programs so can anyone else! The muslems have a really great way to handle thieves. It should be practiced more widely!

     
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  • Currently Being Moderated
    Feb 27, 2010 2:59 PM   in reply to *LightPainter

    PS CS4 does phone home to verify activation serial numbers once in a while. Not sure how often or when. I assume it checks activation when the software is turned on and the computer is connected to the internet. (flexnet)

     
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  • Currently Being Moderated
    Feb 28, 2010 12:11 AM   in reply to sharmaatul

    That is too sweeping a statement to make.

    E-Bay is a good source of used computer components, and photographic accessories etc, provided that care is taken. I have bought and sold many times on E-Bay, like millions of other people world wide.  If you follow the guidelines, and take the recommended precautions you are well protected.

    Software is obviously different, and any expensive software sold at a suspiciously low price is almost certain to be pirated.

    Roger

     
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  • Currently Being Moderated
    Feb 28, 2010 2:59 PM   in reply to *LightPainter

    I hear what you are saying. But it seems the problem of the purchaser buying what he thought was a legit copy of the whatever program still exists? He can still get ripped off. It would be better if they could get at the seller and he could be punished somehow, "muslem style"

     

     

    I am retired. I feel the $700.00 purchase price of the Adobe cs4 is excessive. Maybe the reduced price $300.00 or so for students should include disabled and retired persons. Oh well, I'll save a little and then purchase it.  Frank

     
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  • Currently Being Moderated
    Feb 28, 2010 5:24 PM   in reply to Frankconl

    I have made several purchases from Ebay and am very happy with them for the most part. Amazon.com on the other hand I have made 3 purchases, one was a book and it was okay, next was supposed to be a used copy of Lightroom 2. That turned out to be a copy of lightroom 2 trial that the idiot seller had downloaded from adobe and then burned on a cd. this idiot had the balls to include a note with the shipment with 5 bogus serial number's written on it, and telling me that one of them would work, enjoy!

    That lasted for about twenty minutes after I received it. Then Amazon.com immediatly refunded my purchase entirely and I got an email from the idiot seller saying I didn't have to make such a big deal out of it.

    The third purchase was my current copy of Photoshop CS4 Extended. Needles to say that I am more than a little disappointed.

     
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  • Currently Being Moderated
    Mar 2, 2010 3:10 AM   in reply to *LightPainter

    Hey,

     

    It's not ebay but another online-shop. I already have the CS2 - So what is the right Version now? (And does it look serious? - Sorry it's in german.)

     

    http://computer.hitmeister.de/software/adobe-adobe-photoshop-cs4-deuts ch-15060521/

    or

    http://computer.hitmeister.de/software/adobe-adobe-photoshop-cs4-versi ons-upgrade-paket-1-benutzer-upgrade-von-adobe-photoshop-cs-cs2-cs3-15 060511/

     

    Is it right, that I have to pay less if I have an older version of photoshop? o.0

     
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  • Currently Being Moderated
    Mar 1, 2010 1:54 AM   in reply to kex_design

    Well that is an upgrade for the Mac but if you bought a Windows version it would be best to do it with a credit card so you can get your money back if necessary.


    It is the correct upgrade for your CS2 as it states.


    Maybe one of our German members knows Hitmeister's reputation.

     
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  • Currently Being Moderated
    Mar 1, 2010 6:17 AM   in reply to John Joslin

    Sometimes buying pirateware leads to interesting forum questions even if it does work.

     

    "Ok,I installed Photoshop,but it's in Spanish.How do I change it to English?"

     

    (You can't.)

     
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  • Currently Being Moderated
    Mar 19, 2010 1:29 AM   in reply to John Joslin

    Hm I know Hitmeister. It's similar to other shopping plattforms: You got private and commercial sellers. In fact I dont know about the thrustworthiness of the sellers ...

    But I think it's serious enough because they have the "TÜV"-sign.

     
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  • Currently Being Moderated
    Mar 18, 2010 12:01 AM   in reply to Bob Levine

    Hi there, I'm one of those guys on Ebay that sold pirated copies of CS4 Extended.  I was duped myself after spending $199 a piece for nine copies of the software that I really wasn't sure how much it was worth until I went to Best Buy in order to match up the boxes.  They looked so real that it was amazing to think of the amount of effort and know-how that must have went in to the job.

     

    Now that the buyers have been refunded, I'm in the hole almost 2k and am curious as to who I'd contact at Adobe to help them pursue the man that scammed me (I managed to follow him and get his license plate number).

    I posted the whole story on the CS4 windows forums and while awaiting a response there (http://forums.adobe.com/message/2668055#2668055), thought I'd respond here.  Yes the software looks VERY real, all the way down to the stickers and the artwork on the CDs.  It's just incredible.

    Anyone know how to go about making sure the person that ripped me off gets what's coming to them?  Will the local police even take action or is this something they'd leave to another agency?

     

    Sorry to anyone who's been ripped off on Ebay, but I really don't think many Ebay powersellers would knowingly risk their Ebay reputation (and in my case, my livelihood) peddling this stuff.   I don't have much of an excuse myself really other than making a bad judgment call and...how it looked so dang real!  I didn't really think that there was anyone who would be financially capable of pulling off such a monumental undertaking...for something that was fake.  I guess it boils down to ignorance as to how far piraters have come in their abilities.  It was a very costly mistake =[

     
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  • Currently Being Moderated
    Mar 18, 2010 6:20 AM   in reply to Bob Levine

    BOB, USED SOFTWARE !!!!!!!!!!!!!!!!

     
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  • Currently Being Moderated
    Mar 18, 2010 6:57 AM   in reply to Jehosaphet

    Hi,

     

    I did get ripped of! But on Ebay. The guy advertised  that it was not a pirated copy its an original. So me being a photographer and to save where every you can. I bidded on it and paid $350.00 for it plus 68.00 for shipping then another 28.00 to send it back. And i am being avoided by him. Maybe i wont get my money back who knows. I spoke to ebay said i could call the local Police and charge him with fraud. But i am in Canada and hes in the United States so i don't think the athorties are going to do much for me here, now i am back to square one working with ebay to get my money back!!!!! But he lives where you are, you should contact the police and give them his plate # they might not do anything but they will keep the complaint on file of  him, so if anyone else complains they will take action. dont give up if we dont do something then who els will the money you lost and the torment you had to go through is with the fight. GOOD LUCK.

     
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  • Currently Being Moderated
    Mar 18, 2010 8:19 PM   in reply to Jehosaphet

    You can always contact piracy@adobe.com

     
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  • Currently Being Moderated
    Mar 27, 2010 6:56 AM   in reply to Bob Levine

    http://myworld.benl.ebay.be/diddydoodah/

     

    This person sells adobe software too, what should I verify and ask to be sure that the software is legitimate?

     
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  • Currently Being Moderated
    Mar 27, 2010 12:50 PM   in reply to raymarcher

    The price is a dead give away. Nobody is going to sell $999.00 PS for $109.00, un-used, in a sealed box. If it is too good to be true then it is.

     

    Questions to ask? Anything you want because they will tell you anything to make the sale. Then it is bye-bye leaving you to sort out the credit card mess.

     
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  • Currently Being Moderated
    Mar 27, 2010 1:15 PM   in reply to dec9

    Yes I allready contacted piracy@adobe.com and warned the seller that there is a great possibility that the items could be fake.

     

    I pointed to this link:

    http://reviews.ebay.com/How-to-list-legitimate-ADOBE-software-on-ebay_ W0QQugidZ10000000009554227

     

    Nice I found out about htis thread and the existance of 99,99% real looking and installing copies, I can afford the regular pricing of the software but if I can get it cheaper I am gonna get it cheaper, so I will see what the answer of the seller or even adobe is.

     
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  • Currently Being Moderated
    Mar 27, 2010 4:43 PM   in reply to raymarcher

    You can purchase the student version if you attend collage. That is a big discount and it is the same version as all the rest. However, once you buy it you cannot sell it.

     
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  • Currently Being Moderated
    Apr 2, 2010 3:32 PM   in reply to Bob Levine

    YEAH THATS TRUE......DONT EVER PURCHASED A  SOFTWARE PRODUCTS FROM EBAY BECAUSE

    MOST OF THE ADOBE PRODUCT SELL AT EBAY ARE " PIRATED" .

     

    IF YOU PURHCASED FROM RESELLER :

     

    1. YOU WILL NOT RECEIVED ANY SUPPORT FROM ADOBE.

     

    2. PIRATED SOFTWARE CAN HARM YOUR PERSONAL COMPUTER / FILES.

     

    3. DONT LET THOSE FOLKS TAKE ADVANTAGES OF YOU BUY BY SELLING YOU ADOBE SOFTWARE THAT ARE NOT GENUINE SOFTWARE.

     

    4. DONT THINK OF THE PRICE ( pirated softwareS are usually much cheaper than of genuine softwareS) INSTEAD  THINK OF  THE  "CONSEQUENCES"

     

     

    5. IN SHORT " THINK FIRST BEFORE YOU DO IT".

     
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  • Currently Being Moderated
    Apr 2, 2010 5:35 PM   in reply to Bob Levine

    I posted previously to this thread.

     

    I paid £360 for CS3 and I cannot recall where I got it from, perhaps Ebay or maybe even some website but I made the assumption that "because" the price represented a comparison to the real thing ( only a little cheaper ) that it was the real thing. I would of also checked for credentials if it was from Ebay such as how long the seller had been trading and the feedback from previous customers buying the same product. I am all too familiar with pirated versions of software sold on Ebay but I can only relate to years ago when there were many people selling obvious copies of Photoshop and silly  prices so you KNEW you were looking at a copy of Photoshop and not the original version.\

     

    Again, as I had paid slightly less than the then " going rate " for CS3 I assumed it must of been authentic.

     

    When it arrived I cannot tell you how authentic is looked. The sealed case, the documentation, even the extra goodies and tutorial disc was in there and the discs themselves were perfect. It also had all of Adobes logos and user manual enclosed too as well as the activation code on the sticker at the back of the case.

     

    I installed it with ease, put the serial key in to activate it and everything seemed fine.

     

    I think I even tried to register it at Adobe but must of thought there was an error on Adobes page and gave up.

     

    12 months down the line and Bridge started crashing, Adobe Help kept loading triggered by random actions etc so I went to Adobe to ask why I wasnt getting update patches, but I think you need to register your product before they respond so I tried but the site kept saying I had entered the wrong serial key in and to activate it manually by contacting Adobe.

     

    So I wrote to them from the support section on the main site and included my serial key.

     

    You can only imagine my shock and anger when they wrote back informing me that the serial I had provided was not valid.

     

    I was and AM livid that I paid a few hundred pounds for something that was normally sold for £25. Had I wanted a copied version I would and could of paid a lot less.

     

    Its reverse psychology at its best.

     

    I went back to my old PS7

     

    So I bought an iMac recently and of course needed a mac version of Photoshop and this time took NO chances and bought from Adobe directly.

     

    The exact same thing happened with some UGG boots that I paid £100 for over 2 years ago. I bought some new ones on Ebay for £45 thinking it was steal then when they arrived it was clear they were fakes. Not only that, but the paid I paid £100 for 2 years previous were also fakes I just didnt know it.

     

    I did some research about UGG boots and apparently 99% of people selling UGG boots on Ebay are selling fake copies either knowingly or not.

     

    So I gave the £45 pair to my Mum and paid £150 for a genuine pair direct from the manufacturers.

     

    Its just not worth the very high risk of buying bargain items, it may cost more but at least you know your getting the real thing.

     
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  • Currently Being Moderated
    Apr 3, 2010 3:18 AM   in reply to Bob Levine

    Hi,

    Just a word about my experience. I bought a copy of CS2 about 6 years ago from a computer fair in England. It was, from recolection about 30-40% cheaper than from Adobe. This software has run on my computer for that Length of time without a hitch, until 4days ago my computer suffered a melt down with a suspected Virus. I have managed to get the computer running in a fashion and am still awaiting MS to contact me to sort it out properly.

    Now CS2 will not work, the serial number is not valid, How after about 6 years of faultless running can Adobe now say the software is not legitimate. I rang Adobe to complain but you cannot get passed 1st base, the person on the end of the phone was polite but just kept repeating, "I can't help you further sir".

    I am really p****d off with Adobe, why can't they tell immediately wether the software is counterfeit or not? It surely is not too much to ask, how can it pass then fail later, in my opinion Adobe should register any software which passes their tests initially, as to later, in my case much later, disable the software makes it vitually impossible to bring the culprits to justice and enable the duped people to get some recompense. It is no good just saying you should have bought from Adobe. In my opinion Adobe MUST have the technology to spot fake copies immediately, if not they should have. I also don't understand how after 6 years Adobe can then stop my copy from working.

     

    Regards,

     

    Dave

     
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  • Currently Being Moderated
    Apr 3, 2010 3:41 AM   in reply to Dave.Clark5

    Just out of interest, did you register the software with Adobe at the time of purchase?

     
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  • Currently Being Moderated
    Apr 3, 2010 4:07 AM   in reply to John Joslin

    I can't be sure, is there a way of checking bearing in mind that it would have been about 6 years ago?

     

    Regards,

     

    Dave

     
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