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Adobe Photoshop CS3 has stopped working

Sep 2, 2008 12:24 PM

Photoshop was working yesterday, but now I'm getting this message:
"Adobe Photoshop has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I have uninstalled/reinstalled Photoshop and still get the same message.

DELL XPS 420
Windows Vista Home Premium.
3GB RAM
Adobe CS3 Design Premium

Thanks
 
Replies
  • Currently Being Moderated
    Sep 2, 2008 1:19 PM   in reply to (Steve_Davis)
    reset the prefrences steve.

    http://www.adobeforums.com/webx/.ef4a07f/1
     
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    Sep 16, 2008 2:49 PM   in reply to (Steve_Davis)
    I have the same problem. The think is, I did that a couple of times and still getting the same message.
     
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  • Currently Being Moderated
    Sep 16, 2008 8:13 PM   in reply to (Steve_Davis)
    Google

    "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

    and see what you find.
     
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  • Currently Being Moderated
    Feb 9, 2009 8:50 AM   in reply to (Steve_Davis)
    I have the same problem. A Vista machine that's been running CS3 for several months now gives that useless error message for PS and with DW it just does nothing. I didn't spend a load of money on a product only to find I'm locked out for no reason and just wasted 2 hours uninstalling and reinstalling only to find the same problem.
    This machine is used for little other than web design, no new products added recently, possible Microsoft Vista patches and Kaspersky AV updates. Closing Kaspersky makes no difference.
     
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    Feb 9, 2009 9:04 AM   in reply to (Steve_Davis)
    You have to reset the preference if it worked before and does not now. Lots of posts on how to do it and also instructions in knowledgebase.

    If you have an error in the preferences file, you will still have it after a uninstall and reinstall.
     
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  • Currently Being Moderated
    Feb 13, 2009 1:33 AM   in reply to (Steve_Davis)
    Hi, experiencing exactly the same problem.

    Tried resetting preferences (renamded to old) and works initially to open and close CS3, however as soon as you work on a photo or change any settings problem comes back. Tried resetting preferences 6 times now, still the same.

    Computer is a brand new HP, using Vista 64bit, 4GB Ram, triple core Athlon processor so should be able to run OK I think.
    Was a clean install of Creative Suite, not a download trial.

    Any clues please?

    Jay
     
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