I am installing Photoshop CS (just plain ol' CS, not 1 or 2) on a new machine and I need to remove it on my old machine since I already have it activated on my lap top. I encountered a bit of a snag. On the "help" menu, there is no "Deactivate" choice. Only "activate" is there (and it is greyed out). Is there another way to deactivate it?
Daryl Pritchard, Nov 9, 2008 10:52 AM
If you end up having problems after reinstalling on the new machine, give Adobe a call. I've found them to be very reasonable if you explain things to them.
Adobe removing the activation system makes sense for a couple of reasons: It means that Adobe no longer has to maintain a system to keep track of activations. Also, it means that Adobe is aware that CS is old enough that the pirates aren't interested any more.
With the very flawed activation/reactivation process for CS, which was also prone to corruption occurring for unknown reasons, Adobe is very long overdue to issuing a patch that would either correct the problem or completely eliminate the need to do an activation. I suspect it unlikely they'll ever do anything to address that issue, failing to acknowledge the fact that for some, an older version is well enough to meet their needs and there is no reason to upgrade. One should not have to upgrade only to obtain a fix to a problem in such expensive software.