Nobody in the thread actually confirmed that they had succesfully reset the PS preferences.
It should be done as described in the FAQ.
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
I've reset the prefences file (both using the keystrokes and manually deleting the files), reinstalled, and updated with no sucess. I've also tried, and failed, to run in Window's Safe mode. I'm actually using the CS3 version of Photoshop, but this was the only discussion thread that I found w/ my same problem.
My wife's Win XP SP3 machine just started having the same crash when photoshop CS4 gets to the color table loading. Haven't touched the Adobe software on her machine for months, so this is very strange.
I wonder if a recent Microsoft patch might be causing this.
If trashing the Prefs does not work, and it usually will, you might want to do a bit of detective work. When a program hangs, or crashes, there is usually a breadcrumb trail, leading up to it. Event Viewer will often have error and warning messages at the time of the hang, or crash. This ARTICLE will give you some tips on gathering clues as to what is happening.
Also, it might pay to update your video drivers, especially if there have been any recent OS updates, or hot-fixes. PS does not interface as closely with these, as say Premiere does, but there can still be issues.
Thanks....I'll check out that article and see if I can figure out what's causing the crash on startup, since blowing away the prefs didn nothing.
I reverted windows patches to a point where PS was still working, but that didn't help either.
Only other change was me installing an extra USB card (needed more ports) in that box, which would have likely moved allocations/port numbers for the printer and scanner. I'm wondering if that change has caused PS to barf?
I'll have to try removing the printer and scanner, plus removing the drivers to see if that restores PS to a working state. I've noticed in the past that twain drivers on Windoze can be a nightmare.
Thanks for the tips....
I just scan using the scan software, make adjustments, then save to a folder on my hard drive. Twain is suppose to work with 32 bit but you know how that goes. There is no 64 bit support for Twain so scanning with my software is the only choice for me.
You might be on to something with the ports. I would just remove the printer and scanner then boot the computer up and remove the software. Then shut the computer down again. Restart the computer and then start photoshop and my thinking is that it will be reset as not to see the scanner and printer. Then shut down PS and your computer. Then do your install process of the printer and scanner on the newer USB ports.