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File not a supported file

Mar 31, 2009 3:26 PM

Adobe reader tells me a file is not a supported file or file has been damaged(for example a file was sent as a email and not properly decoded.I get this message on every photo or file in my documents.What does this mean? Mike
 
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    Mar 31, 2009 6:38 PM   in reply to (mike_elledge)
    >What does this mean?

    It means either:

    A. The file has been damaged (corrupted) for whatever reason or;

    B. You're trying to use Reader to open a file that is not a PDF file which is the only thing Reader will open.
     
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    Mar 31, 2009 6:41 PM   in reply to (mike_elledge)
    If they are not PDF files, are you actually trying to use Reader to open them or are you double clicking them and Reader is automatically trying to open them?

    If the first, don't do that. If it's the latter, the you need to change your file associations so that your OS knows what to use to open the files.
     
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    Apr 1, 2009 7:35 AM   in reply to (mike_elledge)
    PDF's should be in a zip file in order to email otherwise they often get corrupted.
     
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