When I go to burn a DVD video (single sided) from Encore CS3 I get this error "Encore has encountered an error\BEUtilities.ccp-254" follow by "Input contract violation error" when the project tries to start the burn to disc portion. It seems that Encore cant access either the internal DVD drive or a portable Pioneer DVD drive. I've used Roxio to burn other projects so the dvd drive does work but after reading about conflicting issues, I removed the program with no change from Encore. The video files have already been conpressed to .m2v's, there is enough room on the DVD disc. Here is my information on a new Dell computer. Any suggestions?
System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Cpu 0: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Cpu 1: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Cpu 2: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Cpu 3: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Cpu 4: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Cpu 5: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Cpu 6: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Cpu 7: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
Total Physical Memory: 2047 MB
Adobe Encore Serial Number: XXXX
Product Version: 3.0.1.008
Premiere Media Layer Version: 268
DVD Devices Installed:
HL-DT-ST DVD+-RW GSA-H53N (Firmware B104)
First, I have to say that I'm kind of dissapoint about the support Adobe has with this kind of errors. I know how hard is to develop software, and to make it perfect, but I think is the less Adobe can do for such expensive software. When this kind of errors appears, you don't know what to do; the software simply doesn't work.
I had the same trouble with Encore. A "Input contract violation error \BEUtilities.ccp-254 help?" dialog showed up an the software simply didn't burn the DVD. I tried everything in this forum and it still didn't work. Not even in a HP with Intel Core Dup 3.146 Ghz, 2 Gb RAM, Microsoft Windows XP Professional, Service Pack 2.
After hours of work, I managed to get a solution. Encore shows this error when you import a video which is not an .M2V video file. If you can manage to convert your .AVI, .Mp4 or whatever video file you have to .M2V, then Encore will be pleased to burn it. You better do it before making the timelines, since doing everything again will be very cumbersome.
If you can't convert your video files with a program, Adobe Premier Pro will be pleased to send any video file to Encore as a .M2V (video) and .AWM (audio) by clicking on File >> Export >> Send to Encore. After selecting the folder where the new transcoded file will be, Premier Pro will do what Encore couldn't. Encore will open (if it wasn't open) and the option to open those files will show up. I suggest to first convert all your video files and then doing the timelines in Encore in order to spend less time. Then, burn the DVD will be piece of cake.
I believe that everyone has mistakes. Surely my post won't resolve all the troubles about this matter and I'm no one to claim about this software. Yet, I lost too many hours I don't want that to be repeat by a trouble I don't even know how to fix or where to start. Adobe has been always an enterprise which software worths every penny you spent on it. Please check on this kind of mistakes.
It appears that BEUtilities is a program, that writes entries into the Event Viewer, using fewer lines. I could not find if it is an intetegral part of Windows, but suspect that it is not.
i "BEUtilities is a simple .dll that contains a few useful functions to make your programming life easier. With BEUtilities, you can write data to the NT event log with only a few lines of code. Also, you can transfer files using multi-threaded code that will for example, fail after a timeout you specify..
Publisher: Bevan Engineering, LLC| Date: 21-03-2006"
Unfortunately, I do not know what else it does, or how it might come into play with Encore and the Video Assets. The exact error code, with the "ccp-254" did not yield any hits, except for this thread on the forum.
First thing that I would look into would be stopping BEUtilities in either the MSConfig, or maybe using a utility like EndItAll2, which I always run, to eliminate unnecessary processes, before editing, or authoring.
I got through it (though hit another error) I got fed up so decided to redo the project, instead of import several wav clips and placing them on an audio timeline, I did it in Premiere and exported to encore, only the audio, then I placed it on the timeline and it worked past that.
I had the exact same problem with Encore when trying to build my dvd.
In the end I found the cause of my problem by systematically deleting every part of of the project till I found the culprits.
In my case it was some music. Specifically a list of .wav files in a slideshow were the cause of the problem.
Although Encore seems to be able to handle most audio file types, and although it was able to Transcode them all without incident, if the original wav files weren't exactly the same as each other it caused the "BEUtilities" problem.
SOLUTION: I re-saved every wav file with the exact same bit depth, kbps, and compression.
Thanks for reporting your findings and your solution. Your efforts and research are appreciated.
It re-enforces the need to feed Encore the best, most compliant Assets. I've found that while Encore can ingest a lot of different formats, that one is best served to use the exact same specs. and format for each type of Asset. Doing that, and Encore is rock-solid for me.
I had the same problem - BEUtilities error with an "input contract violation" error. This happened whichever way I put things together until I put each video asset on its own timeline. Then the project would build.
I was running into this same problem running Encore CS3, trying to transcode an AVI output from Premiere. The error occurred consistently when I left the "Transcode Settings..." on any of the video assets set to "Automatic".
As soon as I specified a setting other than Automatic, the transcodes went through with no problem.