I've been getting the same darn message. So instead of using Encore (with all of its cool tricks & add-ons), I get to creat the video and write the DVD in something stupid like ShowBiz DVD 2, or any of the other free programs. I don't understand why Adobe will not help us with this error. Granted I'm using an old version of the programs CS3. But that should not make a difference. Why will the other programs see both the internal and the external DVD burners but Adobe won't. Seems pretty ridiculous for a program that costs so much to only have it not work.
I create my menus, assign/link videos, and then go to build disk and it states "No drives were found". I have blank media in both drives (external and internal DVD burners) and it will not allow me to burn the disk. It use to work great. I would click on burn disk and you had the option to test and try before you actually burn the disk in case there were any errors. It is one of the 5 great products in the CS3 package. Without it your really awesome video that you created using Premiere Pro, After Effects, and Audition looks like crud when you have to use an aftermarket DVD authoring program with their cookie cutter menus.
Nope, it still doesn't recognize the drives. The thing that is crazy is that all of the other DVD authoring programs I have (Any DVD converter, Windows Movie maker, and the other ones I have) see the drive and I can author a DVD through those programs quite easy. But you don't have all of the cool features and customizations that you have in Encore in those free programs.
My personal preference is to burn with imgBurn, so not getting Encore to burn is a non-issue.
I would test this workflow: instead of building to a disk (burn), build to a folder or image. Then use one of your other programs to burn the disk.
If that works, you have a workaround. And then you can explore the issue of Encore not seeing the drives further.
Typically those other programs install services or background processes that interfere with En's ability to access or even see the drive. Turn off any background stuff that has anything to do with DVD or BD and it's likely En will gain drive access.
Sent from my iPhone
Things and Software to AVOID when authoring/burning a disc... and, there may be other software that does the same drive hijacking
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
I did the "Build: DVD Folder" option and burned the DVD with the new ImgBurn software that you recommended. It worked like a charm. Thanks!
I would rather burn it in Encore but since I found a way around the whole OS in control of the drive and Adobe thinking it's unavailable, I'll just do it this way.
Thanks again...I hope in the new version Adobe doesn't allow the OS to run the show.
>hope in the new version Adobe doesn't allow the OS to run the show
Adobe writes application programs, not operating systems... so don't expect any Encore to be able to go around the OS (and, CS6 is the final Encore)