I am affraid it doesn't solve anything at all. At the best it would crash at bit less often.
My config is: WinXp Pro, 4Go, GeForce 9500GT (same drivers than 7xxx according to NVidia).
I tryed unsuccessfully to uninstall Quicktime, ffdshow.
For sure, there's amemory issue because whenever I try to build to heavy projects (accross multiple crashes) for sure it crash with an incremental creation (button or whatever) and if I play too fast with is (not waiting at least 2 sec between 2 clics, it crashes to.
Any other idea?
Total shot in the dark here. There have been some issues reported in the PrPro fora about newer nVidia drivers causing display problems. For some, rolling back to an earlier driver (yeah, not what one usually does), has solved some of their display issues.
Good luck, and please report on your progress,
Went back up to 177.79. No effect.
This seems to be a mission for Adobe (Superman not available yet). Media Encode was unstable to (very much the same way) till last update. If something is to be expected on this side, Adobe should let bthe community know. Will eventually recommand a software change, no use for powerfull features if we cannot use them. Need tro investigate Sony softwares.
Like everyone else... I am also having the same problem... HOWEVER... I am on a MacBook Pro.
I have 4GB Ram and plenty of HD space... and all other Adobe Application work 100%.
Encore just constantly crashes and is extremely slow when it does open for a few minutes before I do too much it cannot cope with. :/ Very frustrating!!!
Can anyone help me?
Same problem, Encore worked fine, then one day pooof! App loads then crashes whenever I try to load a file or create a new one.
Will let you know now I go trying to fix this.
Pull yer socks up Adobe, I forked out good money for this suite and it really shouldnt be this buggy.
Uninstall Apple Quicktime : Nope
Delete nvoglnt.dll: Nope
Re-install Encore: Nope
Re-install Master Collection: Nope (freekin hours wasted)
Update Graphics Drivers: Nope
Chainsaw keyboard into two shouting anti Adobe profanities: Nope
Collapse in a heap and cry: Nope
Pray to the almighty: Nope
Only option is to buy a new computer, or different software
Why oh why! Encore was working perfectly a few days ago.
When something works one day, but not the next, then something has changed.
It could be an OS update that renders one's video or audio drivers instantly obsolete, or messes up something like QuickTime. It could be new hardware, software, or some change in settings.
If you are on a PC and have a good Restore Point from the time that you were able to run Encore, I'd first set a new Restore Point, and then do a roll-back to the one that was in force, when it last ran. I do this from Safe Mode.
If this does not help, then troubleshooting will be tougher. I would go to Control Panel>Add/Remove Programs and check Show Windows Programs, or similar syntax. Check the dates carefully. Anything there, that might have been bypassed with the System Restore? Probably not.
I'd invoke a crash, and then immediately go to Event Viewer. Look in both the Application and the System tabs. For each yellow warning marker, and each red warning marker, open them. Some will be useless code. Some might have clues. Some will likely have links. Follow each link and see what they say. Most will be to a page on an MS site, but some might go to software, or hardware sites. Some might also have that useless code.
Here's a look at Event Viewer in action:
Unfortunately, if you are on a Mac, I can't even begin to make suggestions. Maybe the Mac has something like Event Viewer.
I have read through this entire forum and find no solution presented that works. I installed Encore CS4 as part of the Master Collection.
I have spent at least 8-10 hours trying to get the Video applications to work - specifically Encore. I have installed, uninstalled and reinstalled the Collection, tried reinstalling just Encore, and tried different sequences of loading then using Adobe patches instead of the update options from the Collection.
Based on the forum, I tried uninstalling Quicktime, updating drivers, using different launch options and other methods of fix.
I have uninstalled all Adobe products, most all multimedia products that would have CODEC conflicts and cleaned my Windows registry.
I even tried to report the issue to ADobe Tech support but their reporting page is non-funcitonal as well.
Has anyone tried contacting Adobe direct for a solution to this?
I find it hard to believe that I am the only one with this type of issue and that no one in this forum has found a fix yet to this problem.
I have other licenses of the Master Collection installed on a laptop with a slower processor and less RAM and it works fine. Both machines have the same OS and similar software installed.
What gives? Any other suggestions?
What happens when you launch Encore on the problem machine? Do you get any error messages?
If you get a crash, invoke it and immediately go to Windows' Event Viewer. See this LINK (also posted above). Follow along and let us know what you find.
After the reinstall I now receive only locking when trying to start the
first project in Encore. The announcement block loads and states "preparing
to transcode" (I recall - not sure right now as I'm on travel and away from
the machine). The status bar reaches 50 percent then stops. In seemingly
related issues, I cannot launch Premiere. I receive the splash screen then
the remainder of the window expands to a full white screen and freezes. I
can only escape using the Task Manager.
Thanks so much for your assistance trying work out the gremlins on this.
Maybe something in this ARTICLE will be of use.
With a BSOD and reboot, especially during Burn, Transcode or Export, I usually first think of:
2.) Power supply issues
3.) RAM issues
4.) MoBo issues
Ok, I have everything working perfectly now, but you're not going to like the solution:
Backup work files.
Format hard drive
Re-install XP from scratch
Download and install all updates
Uninstall crap not needed
Flash BIOS with update
Take out Netgear 311 wireless card and throw it in the lake after discovering that it's been the source of random freezing for the past two years.
Install D-Link wireless card
Update all hardware drivers
System is now "clean"
Install CS4 Master Collection from scratch
Download and install all updates
Restart, defrag, restart
Run PPro and Encore
No problems at all.
I discovered that the Wireless card was causing all kinds of weird things to happed, but I could not test with CS4 as it was not installed as yet and I wanted that POS out asap, I dont think it would have been the cause of my Encore issues tho, more likely a conflict with old CS2 setting or codec conflicts, I'm afraid I have really no idea of the exact cause, I just know that everything is working sweet now.
It is hard to believe what a piece of crap Encore cs4 is. I cant get any work done. You think after 15 years of DVE you can actually work on a project and not worry about getting your computer to work. It's a joke. I rush through projects hoping Encore won't crash. I just bought Socic DVDit HD after wasting money and a month on Encore. Hard to believe. What a waste just learning the software, not that it was tough. I even have several fresh brand new computers and Encore never works reliably.
Folks, i tried some of the suggestions here that hadn't beeen proven right or wrong by other users, but every attempt failed. I couldn't see anything in the monitor panel. Then i had a very similar problem with photoshop CS4. I couldn't see the pictures, though they were open. The suggestion was to go to photoshop edit-preferences-performance, then uncheck "Enable OpenGl Drawing." I restarted photoshop and it work. Thought i'd try the same with encore, but when i opened it, i didn't have to do anything to it. I could see everything without a problem. Hope this works. Let us know though.
Yes, the implementation of OpenGL by some video drivers, and also how many Adobe programs access it, can cause issues. Sometimes, these disappear with the updating of the video driver, but sometimes one has to live with having it turned off. Similar can happen with Hardware Acceleration.
Thanks for reporting, as it will likely help someone else later on,
I had the same problem with Encore CS4 crashing right after "initializing transcoding" on the splash screen; but for me it worked fine after manually updating to "Adobe Encore CS4 4.0.1 update" (http://www.adobe.com/support/downloads/detail.jsp?ftpID=4078).