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7523 Views 46 Replies Latest reply: Oct 11, 2010 2:02 PM by solarken RSS
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isaac11salazar
11 posts since
Apr 6, 2009
Currently Being Moderated

Apr 6, 2009 7:09 AM

Photoshop CS3 crashes upon open/new file everytime

I have a Photoshop CS3 and have been using it daily since purchasing in August 2008.  Never had any issues until now.  Photoshop will load but when I try to open a file or create a new file, photoshop crashes....please help.

 

Macbook Pro - purchased August 2008

Version 10.5.6

2.4 Ghz Intel Core 2 Duo

2 GB 667 MHz DDR2 SDRAM

  • Neil Keller Calculating status...
    Neil Keller
    20 posts since
    Apr 6, 2009
    Currently Being Moderated
    1. Apr 6, 2009 8:34 AM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Isaac,

     

    Any kind of file? Files with fonts? Did you do any maintenance? Did you change anything on your system (hardware/software/OS)? Are these files with fonts? Did you check for font corruption or duplication?

     

    How much scratch disc space do you have? How much file storage space?

     

    Please get back to us. Thanks!

     

    Neil

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    2. Apr 6, 2009 8:44 AM (in response to Neil Keller)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Thanks for your reply back,

     

    Any file type crashes.  As soon as I click New File, it crashes...doesn't

    matter what type of file.

    Opening any and all file types, PSD, JPEGS, etc, it crashes immediately.

    I just updated to Photoshop 10.0.1 five minutes ago, and still crashes.

    I haven't done any main maintenance or changes to OS.  I keep my system

    updated.

    I have over 100GB of free space...I'm not sure where to check scratch space.

     

    It's worked fine last on Saturday, shut down as normal, no issues. Tried to

    use it on Sunday,

    and began crashing ever since.

     

    Isaac

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    3. Apr 6, 2009 1:40 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Does it crash when you hit command-N, or after you OK the dialog?

     

     

    Try changing your default printer to something else.

    (the printer data is initialized when a document is created)

  • pathblaster Calculating status...
    pathblaster
    38 posts since
    Apr 6, 2009
    Currently Being Moderated
    4. Apr 6, 2009 1:43 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Have you simply tried resetting your Photoshop Preferences?

    Try holding down the Option-Shift-Command keys as you launch Photoshop, and say yes when it asks if you want to reset the Photoshop Settings file.

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    5. Apr 6, 2009 1:45 PM (in response to pathblaster)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Yes, i've deleted the com.adobe.preferences.plist already

    I've uninstalled and reinstalled

  • Contributor
    Buko.
    9,034 posts since
    Jul 30, 2006
    Currently Being Moderated
    6. Apr 6, 2009 2:23 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    isaac11salazar wrote:

     

    Yes, i've deleted the com.adobe.preferences.plist already

     

    that is not the preferences.

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    7. Apr 6, 2009 3:47 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    It will load completely.  It will load just fine, and can sit idle with no

    issues, as soon as I try FILE>NEW or FILE>OPEN, or go to a psd/jpg file and

    click to open with photoshop, the file will load and then crash.

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    8. Apr 6, 2009 3:48 PM (in response to Buko.)
    Re: Photoshop CS3 crashes upon open/new file everytime

    where are the preferences then

  • Contributor
    Buko.
    9,034 posts since
    Jul 30, 2006
    Currently Being Moderated
    9. Apr 6, 2009 4:01 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Read post 4 on how to delete the Prefs

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    10. Apr 6, 2009 4:10 PM (in response to Buko.)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Yes, I had tried that already from someone else's forum..I just did it

    again, and still crashing

     

    Please help...I need my photoshop

  • Contributor
    Buko.
    9,034 posts since
    Jul 30, 2006
    Currently Being Moderated
    11. Apr 6, 2009 4:36 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Does it crash in a new user?

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    12. Apr 6, 2009 5:28 PM (in response to Buko.)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Yes...

  • Contributor
    Buko.
    9,034 posts since
    Jul 30, 2006
    Currently Being Moderated
    13. Apr 6, 2009 5:43 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    At this point I would do an Archive and install of the system.

     

    I don't know what to say CS3 works fine in Leopard but I'm using a G5.

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    14. Apr 6, 2009 5:47 PM (in response to Buko.)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Why would it work one day, and not the next.  I've done a hard uninstall,

    adobe clean system, and re-installed to no avail?

  • Contributor
    Buko.
    9,034 posts since
    Jul 30, 2006
    Currently Being Moderated
    15. Apr 6, 2009 5:57 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    that's why I suggested an A&I of the system. there seems to be corruption somewhere, the new user has it too and you just reinstalled Photoshop.

     

    isaac11salazar wrote:

     

    Why would it work one day, and not the next.  I've done a hard uninstall,

    adobe clean system, and re-installed to no avail?

     

    Sh!t happens!

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    16. Apr 6, 2009 6:02 PM (in response to Buko.)
    Re: Photoshop CS3 crashes upon open/new file everytime

    I'm pretty good with figuring out stuff, but I'm not familiar with doing an

    A&I of the system...please explain how.

     

    Thanks

  • Contributor
    Buko.
    9,034 posts since
    Jul 30, 2006
    Currently Being Moderated
    17. Apr 6, 2009 6:19 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Boot from the system install disk for the computer.

     

    A&I = Archive and Install, this will keep all your apps and settings but will give you a fresh system and user account.

     

    go through the install from the booted system install disk. and when you get to choose disk it will caution you, at this point click on options and choose Archive and install.

     

    I hope this gets you back on track

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    18. Apr 7, 2009 11:44 AM (in response to Buko.)
    Re: Photoshop CS3 crashes upon open/new file everytime

    FINALLY....It looks like I figured out the problem.  I downloaded an

    AVerVision software this weekend for remote access to our security cameras.

    Somehow, the AVerVision TWAIN file attached itself to the Photoshop CS3

    Plug-in for Import/Export.  Why or how this happened is beyond me, but once

    I moved the TWAIN file Photoshop began working seamlessly once again.

     

    Thanks for all the help!

     

    Isaac

  • User
    isaac11salazar
    11 posts since
    Apr 6, 2009
    Currently Being Moderated
    19. Apr 7, 2009 11:45 AM (in response to Buko.)
    Re: Photoshop CS3 crashes upon open/new file everytime

    FINALLY....It looks like I figured out the problem.  I downloaded an

    AVerVision software this weekend for remote access to our security cameras.

    Somehow, the AVerVision TWAIN file attached itself to the Photoshop CS3

    Plug-in for Import/Export.  Why or how this happened is beyond me, but once

    I moved the TWAIN file Photoshop began working seamlessly once again.

     

    Thanks for all the help!

     

    Isaac

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    20. Apr 8, 2009 10:22 AM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    TWAIN drivers are automatically picked up by the TWAIN plugin.

    And you should contact AVerVision about their buggy TWAIN driver.

     

    (buggy drivers are why we no longer install the TWAIN plugin by default -- too many bad drivers, and no way for Photoshop to know until they crash)

  • QuietAnya Calculating status...
    QuietAnya
    1 posts since
    Feb 19, 2010
    Currently Being Moderated
    21. Feb 19, 2010 7:29 AM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Thanks for the post. Switching the default printer appears to

    have solved the problem.

  • VvravuunvV Calculating status...
    VvravuunvV
    7 posts since
    Jul 22, 2009
    Currently Being Moderated
    22. Aug 25, 2010 1:26 PM (in response to QuietAnya)
    Re: Photoshop CS3 crashes upon open/new file everytime

    I've tried everything listed on here, but it's still crashing!!

  • clsocg1 Calculating status...
    clsocg1
    12 posts since
    Aug 31, 2010
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    23. Aug 31, 2010 12:23 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    I am having the same problem. Photoshop (also Illustrator and InDesign) keeps crashing. I have tried all the suggested fixes. Have reinstalled TWICE. Please help!!!

  • Tai Lao Participant
    Tai Lao
    2,382 posts since
    Aug 22, 2009
    Currently Being Moderated
    24. Aug 31, 2010 9:20 PM (in response to clsocg1)
    Re: Photoshop CS3 crashes upon open/new file everytime

    clsocg1 wrote:

     

    I am having the same problem…

     

    Also in CS3?  This thread is about CS3 crashing. 

     

    If you are on CS3, please give details about your setup.  If you are on a different version, please start a new thread.

  • solarken Calculating status...
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    25. Oct 9, 2010 12:47 PM (in response to Tai Lao)
    Re: Photoshop CS3 crashes upon open/new file everytime

    I am on CS3 and I am having the same issue. 

     

    I cannot get PS to open a file and have done all in this list.  I don't think the TWAIN is an issue but that is the one thing I do not know how to look for...

     

    I need PS to work and have lost a client with this problem.  Adobe will not support it and told me to buy CS5.  I have so little money or I would have it already...

     

    I need this program to make money.  It worked one day and poof not the next.  I do remember an Adobe update happening in Camera RAW I think it was.  I had postponed the update till I was done with a project.  After I was done i installed it before starting a new project the next week.  When I went in to start that I could not open a file and have been stuck since...

     

    Any new ideas will save my life and business if the fix it!

     

    3 full uninstalls and reinstalls have been done now.  I was told that would reset everything and get me running but it has not..

     

    Thank you for listening and for amy help..

     

    K

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    26. Oct 9, 2010 12:49 PM (in response to isaac11salazar)
    Re: Photoshop CS3 crashes upon open/new file everytime

    I am on CS3 and I am having the same issue.

     

    I cannot get PS to open a file and have done all in this list.  I don't think the TWAIN is an issue but that is the one thing I do not know how to look for...

     

    I need PS to work and have lost a client with this problem.  Adobe will not support it and told me to buy CS5.  I have so little money or I would have it already...

     

    I need this program to make money.  It worked one day and poof not the next.  I do remember an Adobe update happening in Camera RAW I think it was.  I had postponed the update till I was done with a project.  After I was done i installed it before starting a new project the next week.  When I went in to start that I could not open a file and have been stuck since...

     

    Any new ideas will save my life and business if the fix it!

     

    3 full uninstalls and reinstalls have been done now.  I was told that would reset everything and get me running but it has not..

     

    Thank you for listening and for any help..

     

    K

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    27. Oct 9, 2010 3:49 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Open AND New?  Then most likely the cause is your default printer driver.

     

    Also, of course, make sure you have all the updates installed.

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    28. Oct 9, 2010 3:56 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Chris,

     

    Yes on both. I can change the printer in OS pref and it makes no change. Is there a place in PS to do that? I have not found it. Won't let me look at print or page properties with no file open.

     

    Thanks,

     

    K

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    29. Oct 9, 2010 4:04 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    OS pref would be the place to do it.

    Darn.

     

    Ok, if you can post the crash log, I can take a look and see if it identifies the cause.

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    30. Oct 9, 2010 4:07 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Ok, I'll go make it crash and post.

     

    K

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    31. Oct 9, 2010 4:18 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Chris,

     

    Here it is... and I changed the printer again before i did this...

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

    <crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0" build="10.0 &#40;10.0x20070321 20070321.m.1480 2007/03/21&#58;16&#58;39&#58;00 cutoff; m branch&#41;,  ©1990-2007 Adobe Systems Incorporated">

          

     

    I see and HP TWAIN in there but I have used that hundreds of times and have made no changes to those drivers...

     

    Thank you,

     

     

    K ;^p

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    32. Oct 9, 2010 4:25 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    This is from Illustrator, Same issue

     

     

     

    K ;^p

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    33. Oct 9, 2010 4:29 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    This is from Illustrator, Same issue

     

     

     

    K ;^p

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    34. Oct 9, 2010 4:56 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    I kinda need the whole report, either the MacOS report or the Adobe report.

     

    And Illustrator may or may not be the same cause (we don't share code).

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    35. Oct 9, 2010 5:16 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Ok. That was Adobe as far as I know.

     

    Where is what you want going to be?

     

    Thanks,

     

    K

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    36. Oct 9, 2010 7:34 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    In the details of the Adobe crash report, or the Apple crash report.

    Should be several hundred lines long.

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    37. Oct 9, 2010 7:37 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Ok. It was. I'll post another way. May have been cut off. I posted to Very long files.

     

    K

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    38. Oct 11, 2010 12:12 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    I do not know why this is not showing up in the post????

     

    This is from Console today;

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x382f2e0: Non-aligned pointer being freed (2)

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x382f660: Non-aligned pointer being freed (2)

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x382f770: Non-aligned pointer being freed (2)

    10/11/10 11:00:15 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:29 AM     Adobe Photoshop CS3[445]     *** __NSAutoreleaseNoPool(): Object 0x2d73230 of class NSCFNumber autoreleased with no pool in place - just leaking

    10/11/10 11:00:40 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     Adobe Photoshop CS3(445,0xa0c10500) malloc: *** error for object 0x2d13890: Non-aligned pointer being freed (2)

    10/11/10 11:00:40 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     *** set a breakpoint in malloc_error_break to debug

    10/11/10 11:00:41 AM     Adobe Photoshop CS3[445]     *** __NSAutoreleaseNoPool(): Object 0x259ec510 of class NSThread autoreleased with no pool in place - just leaking

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicWizardController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicPanel is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:46 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_per sonalization. One of the two will be used. Which one is undefined.

    10/11/10 11:00:49 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     file://localhost/Applications/Adobe                    P

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicWizardController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:00:51 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     objc[445]: Class EpicPanel is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_eula.framework/adobe_eula and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_regist ration. One of the two will be used. Which one is undefined.

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:11 AM     Adobe Photoshop CS3[445]     Cannot find executable for CFBundle 0x2dad300 </Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0/VersionCueUI.framework> (not loaded)

    10/11/10 11:01:12 AM     Adobe Crash Reporter[477]     Process Id:

    10/11/10 11:01:12 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     2010-10-11 11:01:12.923 Adobe Crash Reporter[477:903] Process Id:

    10/11/10 11:01:12 AM     Adobe Crash Reporter[477]     445

    10/11/10 11:01:12 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     2010-10-11 11:01:12.927 Adobe Crash Reporter[477:903] 445

    10/11/10 11:01:16 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     reproStepsString:

    10/11/10 11:01:16 AM     Adobe Crash Reporter[477]     (null)

    10/11/10 11:01:16 AM     Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]     2010-10-11 11:01:16.419 Adobe Crash Reporter[477:903] (null)

    10/11/10 11:01:28 AM     com.apple.launchd.peruser.501[167]     (Re: Photoshop CS3 crashes upon open/new file everytime.com.adobe.Photoshop[445]) Exited: Terminated

     

    K ;^p

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    39. Oct 11, 2010 1:25 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    That's not the crash log, and you just posted it to 2 different topics.

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    40. Oct 11, 2010 1:29 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    OK, I new to Mac when it comes to this stuff...  Where do I find the crash Log?  And this is the 3rd reinstall after using Adobe installer to uninstall this items... Comes up as successful install at the end of each .....

     

    K ;^p

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    41. Oct 11, 2010 1:48 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    The crash log is the detailed (and long) part of the crash report you send to Adobe, available in the crash report dialog before you send it in.

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    42. Oct 11, 2010 1:51 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    OK, I sent that Saturday but will crash it now and send a fresh one...

     

    K ;^p

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    43. Oct 11, 2010 1:51 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    This is from just now....

     

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

    <crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0" build="10.0 &#40;10.0x20070321 20070321.m.1480 2007/03/21&#58;16&#58;39&#58;00 cutoff; m branch&#41;,  ©1990-2007 Adobe Systems Incorporated">

          

     

    K ;^p

  • Chris Cox Adobe Employee
    Chris Cox
    9,419 posts since
    May 20, 2006
    Currently Being Moderated
    44. Oct 11, 2010 1:53 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    That looks like the first 3 lines.

    There should be several hundred more....

     

    At least it tells us that you are using 10.0.0, and haven't installed the 10.0.1 update.

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    45. Oct 11, 2010 1:55 PM (in response to Chris Cox)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Odd... Its several 100 lines long in the email in my sent folder... ????  I'll try to login to post it... But i dont know how to find where I've been chatting with you.  It's not in my post...

     

    K ;^p

  • solarken User
    solarken
    32 posts since
    Nov 7, 2006
    Currently Being Moderated
    46. Oct 11, 2010 2:02 PM (in response to solarken)
    Re: Photoshop CS3 crashes upon open/new file everytime

    Found this one.  I will use the other post.

     

    Looks like if sent in email it will only post a few lines but in here on the other post I got it all up...

     

    K

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