Problem: Acrobat generates the following error "Fatal Error: Acrobat Failed to connect to a DDE server"
1) If I double click on a single PDF file, the file opens with no problems
2) If I double click on a second PDF file, I get "Fatal Error: Acrobat Failed to connect to a DDE server"
3) If I double click on a third file I also get "Fatal Error: Acrobat Failed to connect to a DDE server" and so on..
4) If I close Adobe Reader completely, I can then open any one single PDF file again
5) Basically I can only have one PDF file open at any one time
6) If I reboot my system, I can open multiple PDF files again with no problems but after leaving my system on without rebooting for a while (possibly after an entire day) the issue comes back again and I have to reboot yet again to fix the issue. Very annoying.
1) I Double click on a single PDF file, the file opens
2) I Click on File=>Open choose single or multiple PDF file and have no problems opening up as many PDF files as I want.
3) I suppose that I can use this as a workaround however I find that it is not as convenient as double clicking on multiple files in Windows Explorer.
Here's what I've tried so far unsuccesfully
- Uninstalling/Reinstalling Adobe Reader 9.1
- uninstalling Adobe Reader 9.1 and installing Adobe Reader 8
- Removing the checkmark beside "USE DDE" in the File Types section of Windows Explorer
(In Windows Explorer, Click on Tools=>Folder Options=>File Types=> PDF=>Advanced=> Open=> Change=> Use DDE)
I am on a corporate network if that helps
Appreciate any suggestions
What are the Log On properties of the Remote Procedure Call service, on the workstation giving this error?
I've had success by setting the 'Log on as' to 'Local System account' with the 'Allow service to interact with desktop' checked.
I had the same problem and struggled with it also.
I finally solved my problem by uninstalling reader 9.1, air, acrobat.com and THEN after a restart, installing a lite version of reader 9.1 from this site:
I think I may have found the root casue of this issue (on my system at least). I have been running an app called PhraseExpress in the background and whenever it is running , I encounter the problem but if I turn off this app and reboot, the problem disappears and I have not seen it since.
I was getting the same error message. I am using Windows EX Home Edition. No virus protection is active at this time.
This error recently started with my version of Acrobat 9.2.
After the song and dance of repair, uninistall, re-install I made a final uninstall of version 9.2.
Upon looking over the Adobe site and their forums there appears to be many folks out there using different operating systems, configurations and software. Adobe / Acrobat seems to be ignoring offering a solution for everyone that is having this age old problem. So I ended up reloading Acrobat version 7.0. This works, so far.
Now, back to making music which is were I started with this 'any ole ways'.
I have run across this exact error several times where I work, and was able to fix it by setting Reader to not open in protected mode. Instant fix on each of the three or four machines that this happened to.
Trying to Disable Protected mode per instructions at the bottom of this page: http://kb2.adobe.com/cps/860/cpsid_86063.html
Disable Protected Mode by going to Edit > Preferences > General and deselecting Enable Protected Mode at startup.
But when get to that location, there is now check box option for "Enable Protected Mode at startup"...please help!