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majtom2grndctrl
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Contribute CS4 ignores website root when site is hosted on HTTPS

Apr 9, 2009 12:11 PM

I've got a problem with not being able to edit Template Properties on our test sites we host on HTTPS servers. I've narrowed down the problem to Contribute CS4 ignoring the website root configuration when it looks for the Templates folder. For example, say you have a site hosted at the following address:

 

https://www.yourdomain.com/yourfolder/

 

Contribute is configured to know your site is in /yourfolder/, but for whatever reason, when you open or create a page, and Contribute reads the InstanceBegin template="/Templates/file.dwt" tag at the beginning of HTML documents, it looks for a Templates folder at the HTTP server root, not in /yourfolder/. This prevents Contribute from loading the template while editing a document, and any attempt to edit Template Properties will yield the infamous "Unable to set template properties" dialog box.

 

Has anyone else had this problem?

 
Replies
  • Currently Being Moderated
    May 12, 2009 7:46 AM   in reply to majtom2grndctrl

    Hi there,

    I am having the exact same problem and haven't been able to find a solution anywhere yet. Have you had a breakthrough in the last month?

     
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    May 19, 2009 1:17 PM   in reply to majtom2grndctrl

    I filed a case with Adobe last week and they've escalated it to sr. product engineers. So far level 2s that have researched it think it's a CS4 bug and have sent it to level 3's for confirmation/workaround. Will keep you posted.

     
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    Jun 3, 2009 8:10 PM   in reply to majtom2grndctrl

    Adobe tech support confirmed that it's a bug. No work-around yet besides downgrading to CS3 version.

     
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    Jun 19, 2012 1:21 PM   in reply to 44web

    This seems to still be broken in CS5.  Any word on the status of this bug-fix, or is there a work-around?

     

    Thanks!

     
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