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bhcastel
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Translator load error - ICERegions.htm & Server Model SSI.htm

Apr 14, 2009 2:23 PM

I recently updated my Adobe Dreamweaver CS4 installation (of Adobe CS4 Design Premium) using your auto update feature.  About a day later I was working in APP DEVELOPER PLUS Mode and noticed a couple lines of text had changed color in the document.  I changed focus to the code view and navigated to these sections of code and noticed an unusual "font" element surrounding each of the modified inner text.

 

Shortly after changing focus back to the design pane a modal alert dialog appeared with the following text:

 

"The following translators were not loaded due to errors:  ICERegions.htm:  has configuration information that his invalid.  Server Model SSI.htm:  has configuration information that is invalid." (see image below)

 

dreamweaver_troubleshoot1.gif

What does this error mean ( I do not see any connection with javascript).

 

Brett

 

ps --

 

My system consists of the following elements:

 

OS: Windows XP Professional

Processor: Intel Core 2 Duo CPU E8500, 3.16 GHz

Memory:  2048 MB

12883 Views   18 Replies   Latest reply: ju57in, Feb 22, 2013 1:48 AM
 
Replies
  • David_Powers
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    1. David_Powers,
    Apr 14, 2009 3:34 PM   in reply to bhcastel
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    That type of problem normally indicates a corrupt Dreamweaver file cache. Try troubleshooting step #4 in the following technote: http://www.adobe.com/go/tn_19105.

     
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    2. bhcastel,
    Apr 14, 2009 4:01 PM   in reply to David_Powers
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    I performed a full drive search for the dreamweaver file cache files and none were found.   Is this an issue with my Dreamweaver installation?

     
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  • MurraySummers
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    3. MurraySummers,
    Apr 14, 2009 4:05 PM   in reply to bhcastel
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    If you have used DW since it was installed then you must have these files.  Please consult the link Dave gave you and look again using the path mentioned there.  The folder is normally HIDDEN, so you will have to make it visible first.

     
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  • Currently Being Moderated
    4. bhcastel,
    Apr 14, 2009 4:55 PM   in reply to MurraySummers
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    Found it in an older installation of Dreamweaver (Dreamweaver 8 configuration folder).  Should I haved removed DW8 before installing DWCS4?

     
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  • Currently Being Moderated
    5. bhcastel,
    Apr 14, 2009 5:20 PM   in reply to bhcastel
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    Removing the WinFileCache-7A9586CB.dat does not seem to eliminate the error (I tried restarting the program).  Also when I saving a document I get a critical modal dialog with the following text:

     

    While executing onLoad in _beforeSave.htm, the following JavaScript error(s) occurred:

     

    In file "_beforeSave":

    beforeSave is not defined

    (see below image)

    dreamweaver_troubleshoot2.gif

     

     

    Is this problem related to the fact that I have Macromedia Suite 8 and Adobe Design Premium CS4 installed on the same system?

     
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  • MurraySummers
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    6. MurraySummers,
    Apr 14, 2009 5:57 PM   in reply to bhcastel
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    No.

     
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  • Dave30000
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    7. Dave30000,
    Jun 25, 2009 4:23 AM   in reply to MurraySummers
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    To be fair to the OP, this information is very hard to find via search, I only found it after sorting the results by name and once I found it it was located in a completely different folder.

     

    The link David Powers linked to was the correct solution to fix the problem but the information in it is out of date and doesnt contain any info on where the dat file is located within CS4 making finding this file nothing more than a guessing game.

     

    This is the folder it is supposed to be in with Adobe Dreamweaver CS4 on a Windows XP machime:

     

    C:\Documents and Settings\Username\Application Data\Adobe\Dreamweaver CS4\en_US\Configuration\SiteCache\

     

    Perhaps someone from Adobe should update the page with the above updated information, the information on that page is definitely correct, its just not useful due to its age.

     
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  • David_Powers
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    8. David_Powers,
    Jun 25, 2009 4:34 AM   in reply to Dave30000
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    Dave30000 wrote:

     

    To be fair to the OP, this information is very hard to find via search

    It shouldn't be any more. Did you try looking in this forum's Dreamweaver FAQ? The up-to-date answer is in JavaScript and other unexpected errors.

     

    The Dreamweaver FAQ has been there since early May, but very few people bother to check it. That's why a notice was recently added to the top of the forum, urging people to check the FAQ before asking questions. There are also instructions on how to display the Useful Links. It would be better if the Useful Links displayed automatically on every page, but that's a limitation of the forum software. I'm not sure how much clearer things can be made.

     
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  • whatsthisboxfor
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    9. whatsthisboxfor,
    Apr 27, 2010 7:58 AM   in reply to David_Powers
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    I just wanted to let people know that may be experiencing the same error that I was also having this issue. To resolve it try the steps below.

     

    1) Close Dreamweaver CS4

     

    2) Navigate to:
    C:\Documents and Settings\ [UserName] \Application Data\Adobe\Dreamweaver CS4\ [Language] \Configuration

     

    3) Rename (I don't like to delete things just encase I need them later for any reason):

    WinFileCache-[digits].dat to WinFileCache-[digits]-old.dat


    4) Start Dreamweaver CS4

     

    The issue was gone and no longer accured in 4 simple steps. It also started happening after a recent update.

    It was happening throughout coding, when I loaded a file, and when I saved a file. Hopefully this helps someone, thanks for all the advice above me!

     
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  • JunkyDotCom
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    10. JunkyDotCom,
    May 15, 2010 11:37 PM   in reply to whatsthisboxfor
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    THANK YOU! whatsthisboxfor

    Your 4 simple steps solution is the one which works!

     
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  • nikoo560
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    11. nikoo560,
    Sep 10, 2010 9:31 AM   in reply to whatsthisboxfor
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    Thanks for the solution , I had a same problem.

     
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  • DianaEvans
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    12. DianaEvans,
    Apr 20, 2011 7:54 PM   in reply to bhcastel
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    oh thank you everyone for posting this!!! big help those 4 steps ....

     

    Bless your hearts!

     
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  • mbarizia
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    13. mbarizia,
    Sep 28, 2011 12:31 PM   in reply to whatsthisboxfor
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    Hi! but it seems there's no such file! i can't find it!

     

    Running XP service pack 3

    Please help !

     
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  • Nickskellon
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    14. Nickskellon,
    Oct 10, 2011 3:54 AM   in reply to whatsthisboxfor
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    Whatsthisboxfor . . . If I could get hold of u I could kiss u! Perfect answer to my problem, worked a treat.

     

    BUT .... I had to follow a slightly different path to find the WinFileCache[digits].dat file.

     

    For me, it was: Desktop/[My Name]/AppData/Roaming/Adobe/Dreamweaver CS4/en_US/Configuration/WinFileCache[digits].dat

     

    Because I'd tried reinstalling Dreamweaver, I also had 4 folders called 'Configuration' - Configuration, then Configuration 1, 2 and 3. I renamed the .dat to old.dat in all 4 and only when I did this did it work

     

    Brilliant!

     
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  • wsteveb
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    15. wsteveb,
    Dec 5, 2011 9:24 AM   in reply to whatsthisboxfor
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    Brilliant! Why couldn't Adobe help make it this easy!

     
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  • circlescapes
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    16. circlescapes,
    Jan 30, 2012 9:29 AM   in reply to bhcastel
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    Wonderful. That finally worked for me too. Been dealing with this for weeks! On a Mac it is MacFileCache-digits.dat. Fo some reason a search for .dat did not locate it. Path is HD - Users - YourName - Library - Application Support - Adobe - DreamWeaver CS4 - en_US (language) - Configuration.

     

    Thanks!

     
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  • kiksa 72
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    17. kiksa 72,
    May 11, 2012 8:21 AM   in reply to whatsthisboxfor
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    it happend also in Dreamweaver cs5.5

    and it the similar answer for Windows 7:

    C:\Users\{user}\AppData\Roaming\Adobe\Dreamweaver CS(any version)

    just rename this folder o delete and start again the dreamweaver and the problem is gone, dont worry about the configuration sites, this folder doesnt have this info.

     
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  • ju57in
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    18. ju57in,
    Feb 22, 2013 1:48 AM   in reply to whatsthisboxfor
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    Fantastic, had this issue this morning, whish I'd discovered this thread before I removed my plugins

     

    On Vista the path is:

    C:\Users\{user}\AppData\Roaming\Adobe\Dreamweaver CS4\en_US\Configuration

     

    renamed the WinCFileCache-{number}.dat and all was good with the world

     

    Many thanks

     
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