It is beginning to become industry standard to have departmentalized billing for print jobs, based on paper and toner usage. In order to facilitate this, many newer generation multi-purpose printers have included User Authentication or Print Job accounting into their functionality.
I work for a company that resells Adobe Central Output licenses among many other things as part of our sofware packages. Recently, I have had some of my customers attempt to print to security or print job accounting enabled printers - only to find that the printer is rejecting the print job. So for instance, a job printed through the Adobe Central Output Server hits the printer, does not print - and produces the following in the log file:
Job ID Job Mode Computer Name User Name Login Name
7805 Print N/A User Unknown N/A
A job submitted through the windows print queue, and therefore processing through the windows print driver with the printer accounting configured produces the following:
Job ID Job Mode Computer Name User Name Login Name
7797 Print My_Computer username 99999
After a lot of research I found that this is because the forms created for use with Adobe Central have special drivers compiled into them - with any options predefined there. Therefore, when Adobe Central jobs are hitting the print queue as a precompiled PCL file, they are not picking up any of the configurations from the windows print driver, but being sent as Raw PCl to the printer.
I am wondering if there is a way to configure in these printer accounting codes, user authentication, or etc.
Can anyone make a suggestion as to how this might be done? Will this only work if there is a PCL code for the particular function supported by the printer? Would I have to receive a specialized print driver to compile into my MDF files that has these options available?
Thanks
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