We really need the details in the link provided in post #1

Cheers
Eddie

I don't seem to be able to located any resolution(s) to AME crashing, why it seems to crash so much on a variety of systems and what people are doing about it. I am using a project that was created using premiere pro 2.0 and opened into CS4, project had no problems in Pro2.0 on any machine.

So here's my dilema with as much details as I have.

1. The codecs used in your source clips (use the FREE GSpot or MediaInfo to determine the codec)
   • none, used tiff sequences
     
2. Premiere Pro
   1. Version number
   • 4.0.1(52(MC:160820))
   1. Installation language
      • English
        
   2. Updates applied
      • I dont' know how to check for this, I updated today with all available patches until the update system indicated I was "up-to-date"
   3. Project/sequence settings
      • no changes from default settings other than, 1536x864 sized video, 1.0pixel ratio, no audio, ~14video tracks
3. Operating System
   1. Name
      • Windows XP 64bit Pro
   2. Update/patch level
      • SP2
   3. Installed language
      • English
4. CPU type and speed
   • intel q9300 @ 2.53GHz
5. Amount of memory (RAM)
   • 15.9GB
6. Video card
   1. Manufacturer
      • Nvidia
   2. Model
      • Quadra M3700
   3. Driver version
      • 176.53
7. Number of monitors (displays) in use
   • laptop LCD and dell 19" lcd at 1280x1024
8. Audio card
   1. Manufacturer
      • Dell M6400 built in Audio Card
   2. Model
      • IDT
   3. Driver version
      • 5.10
   1. Each hard drive's capacity and space remaining
      1. Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
      • 2 partions c ~100GB, d~500GB, portable drive~300GB (where movie project and data are located), main drives are raid0
9. Hardware capture device UNKNOWN - N/A not needed or used
   
   1. Manufacturer
   2. Model
   3. Driver version number
10. Capture software UNKNOWN - N/A not needed or used
    1. Name
    2. Company
    3. Version
11. Comprehensive list of third-party plug-ins you installed.NONE
12. Exact text of any error messages
    • multiple errors, ame doesn't successfully complete the process, errors range from "unknown error" to PProheadless.exe faulting in windows, with memory code (do not currently have fault code can add in later post as rendering is taking hours.)
13. Explain clearly what you want to do, what you are doing and what the result is
    • Render a single sequence from premiere using AME (v4.02.002) in a .wmw format 1536x864, 6000kbps, no audio, 100 quality setting, windows media 9 codec, one pass, constant bit rate.
14. Be sure to mention if it is something that worked before using the same procedure
    • i am able to render snippets of video just not a full sequenc
15. Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
    • read all relevant posts i could locate
    • removed and reinstalled application
    • fixed pagefile to 1.5x of RAM
    • applied all available windows and adobe updates
    • ran project on a Dell 690 64bit XP and Dell t7400 64bit XP using CS4 with the exact same results (meaning AME crashes as random spots and only render a partial video) Ran on Dell 690 32bit XP with CS4.
    • ran sherlock, no errors for wmv codecs
    • read through and applied all relevant info from http://premierepro.wikia.com/wiki/Troubleshooting
    • tried quicktime codecs as well.

So there it is in mostly a nutshell, I have three machines with varying architectures, and OSes, all of  which cannot render the full sequences  using AME from a Pro2.0 project. Any Ideas?

If I have neglected to post any relevant information, I will be happy to supply. Thank you in advance.

I beg your pardon for the confusion;

I have two physical disks each 320GB, in a RAID 0 configuration, then this "single disk" (at least as far as the OS sees) is partitioned into drives C:\ _{100GB and D:\}500GB. On the two other machines I tried to run on, they were single partitions per physical disk (for e.g. disk 1 was a 160GB wd 10,000rpm drive).

The portable drive is a SimpleTech USB 2.0 drive; it contains all the project data.

Thank you for the suggestion, I will move the project to a local disk and re-attempt the rendering. I am curious why rendering worked with Pro2.0 but CS4 AME I get errors when using an external USB drive?

Regards,

Allen