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Why can't I convert Publisher 2007 files to pdf?

May 10, 2009 2:05 PM

My OS is Vista. My application is MS Publisher 2007. I have the latest version of Acrobat Pro 9. I can't convert the .pub file to a pdf. It starts, then I get a dialogue box saying, "Adobe PDF Printer failed to create the PDF file." I have no problem converting any other file formats. I have tried converting directly from the .pub file; from the printer dialogue box, as well as trying to open the file in Acrobat Pro 9. Nothing works. Is this an MS Office, Vista or Acrobat issue?

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    May 10, 2009 2:54 PM   in reply to KenjiKat

    Not sure why this would be happening but you could try the Microsft download that lets you save documents as PDF or XPS files, the latest version is actually quite good for saving Publisher files, it will also allow you to convert them to CMYK.  I wouldn't recommend using it for anything else though.

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    Dec 10, 2009 8:17 AM   in reply to KenjiKat

    I realize this is an old topic, but this is the exact problem I'm having.  I'm using Acrobat Pro 9 and Office 2007 on XP.  When I go to Create PDF>from File> and open a publisher document, it appears to go through the entire process and then gives me an error saying it was unable to create the PDF and to fix the problem and try again.


    I've gone into my preferences and unchecked the "Use Local Fonts" that was previously mentioned and it still isn't working.  I really don't use publisher, I'm trying to streamline a process for another department but I can't even get the darn thing to convert to a pdf.  So if there's something I'm not doing right, please give me suggestions.

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    Dec 10, 2009 8:42 AM   in reply to chellescreations

    If you are missing the PDF option in MS Office 2007, you may
    download a plug-in from MS to create a PDF without Acrobat, go
    to the MS article search page and do a search, or go to the MS
    Office update page and search for the file to download
    or Direct to -4AE6-B059-A2E79ED87041&displaylang=en

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    Dec 10, 2009 8:59 AM   in reply to John T Smith

    Nope, I've got that and I've got distiller so I can print to pdf.  The issue is I can't use the acrobat convert to pdf button in publisher, nor can I use the create pdf from file option in acrobat to do it.  Ultimately, I'm trying to help this person batch process 150 files but I can't convert the publisher documents from within acrobat like everything else (word, excel)

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    Dec 11, 2009 6:27 AM   in reply to KenjiKat

    I am using Acrobat Pro 9.0.0 and Publisher 2007.  It doesn't matter if I start with a template or just put a colored box and some arial text in the publisher file, I can't get any of it to convert aside from using the commands inside of publisher (Publish as or Print)


    I can print to PDF from Publisher.  I can also use the "Publish to PDF" option in Publisher.  I can't use the Acrobat "Convert to PDF" button, the Adobe PDF menu commands, the open command in Acrobat, or the "File>Create PDF>From File".  In all of those instances the conversion will start, I'll see Publisher open and the conversion start and then when it gets to about 50% I'll get an error saying "Adobe PDF Printer failed to create the file" and when I hit OK on that the status changes to "Acrobat was unable to create the file, fix the problem and try again"


    Obviously if absolutely necessary, we can print to PDF.  But the lady I'm trying to help (I'm a designer, I don't use publisher) has a ton of files to convert that are all word, excel, and publisher files.  She claims it takes days to open them all up and convert, so I'd like to be able to find a way to do it from within Acrobat if at all possible.  The word and excel files work just fine, I'm only having issues with publisher.


    As for the open command, the only choices that I have are .pdf or *.* (all files).  When I select the publisher file it does say in the file name, but I don't see a way to change the file type in the acrobat dialog to .pub


    I work for the government, so we're pretty locked down here.  I don't even think I can do a repair.  I will have someone try it on another system though, just in case that is the issue.  If it works, I'll update again.


    Edit: I tried it on another system and I am having the exact same issue.


    Message was edited by: chellescreations

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