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Trying to print freezes adobe acrobat 9 pro

Jun 25, 2009 8:09 AM

The user had 6.0 pro when you click on print or print setup adobe freezes for 3-4 min then it would come up and print.  I did (I thought I did) a complete uninstall and installed 9.0 pro but the problem still exsists.  Thanks for any responses.

2942 Views   6 Replies   Latest reply: harlan8, Dec 14, 2011 9:42 AM
 
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  • John T Smith
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    1. John T Smith,
    Jun 25, 2009 8:31 AM   in reply to dkunk
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    >freezes for 3-4 min then it would come up and print

     

    Since you provide zero computer information, here's a guess

     

    What often causes this problem is having a network printer set as the default

     

    Solution is to set the default printer to a local one, even a phantom local

     

    This may be accomplished by using an Adobe Generic Printer Driver
    http://www.adobe.com/support/downloads/product.jsp?product=pdrv&platfo rm=win

     
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  • dkunk
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    2. dkunk,
    Jun 25, 2009 8:41 AM   in reply to John T Smith
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    This is an XP sp3 laptop.  What other information would be useful, I will pass along that tibit though thanks for the suggestion.

     
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  • John T Smith
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    3. John T Smith,
    Jun 25, 2009 9:53 AM   in reply to dkunk
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    >What other information would be useful

     

    Processor model and speed... amount of ram... brand/model of the printer being used plus the driver version... what else running via system startup all come to mind

     
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  • nhirsch
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    4. nhirsch,
    Oct 22, 2010 10:14 AM   in reply to dkunk
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    I have the same damn problem.  Win 7, latest u

    pdates, Acrobat Standard 9 latest updates, lots of ram, etc.  Never a problem before w/Acrobat freezing when I

    select it as a printer.  I suspect this is adobe issue despite your requests

    for specs on the computer.

     
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  • Bill@VT
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    5. Bill@VT,
    Oct 22, 2010 1:01 PM   in reply to nhirsch
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    You might try emptying the TEMP folder and giving a try. From what is mentioned, it would appear you are printing to the Adobe PDF printer. If not, try that rather than using PDF Maker.

     

    What version of your applications software? (like WORD 2007 or such)

     
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  • harlan8
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    6. harlan8,
    Dec 14, 2011 9:42 AM   in reply to dkunk
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    I have this problem too and it seems to be getting worse. It started when I updated Adobe a year ago.  Now when I print the first pdf of the day, it freezes the whole computer. It is a standalone computer and printer, no networking (that I know of). W7, 64 bit. Acrobat 9. Thanks

     
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