Captivate 4 Open url from a button not working?

[MaileMan]

Hi All,

I have published a scorm course from captivate 4 and have installed to our servers. I would like to have a link to a document that is online (.doc) but whenever I click the transparent button it starts to load, opens a window (which has the correct title name) but then disappears with no warning or error message.

The link resides behind a transparent button, and has the settings On Success open url or file in a new window.  I know the problem is not specific to this document because I have had the same problem with a completly different online file location in the past.

Please Help!!

Many thanks in advance.

Chris Maile

[Lilybiri]

Just a question: did you install the update, published end of May? If you did not, this could perhaps help you out with your problem.

[Captiv8r]

Hi there

Please send me a private E-Mail message to rstone75 (at) kc (dot) rr (dot) com and advise of the exact file name of the file you are linking to.

I'll send you back a file that you can use to test and see if the link works.

Cheers... Rick

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[MaileMan]

sorry forgot to update on this. I resolved the problem by directing the link to a .cfm file that did a meta jump (or cflocation, can't remember which) to the document (.doc) and it seemed to work.

Many Thanks

Chris

[Guest]

Sorry for the intrusion, found answer.