Skip navigation
JenTonelli
JenTonelli Calculating status...
Currently Being Moderated

could not complete your request because of missing or invalid user personalization information on Vista?

Jul 3, 2009 3:22 PM

I recently tried to install PhotoShop CS4 on a Vista machine.  I could not get it to activate, found out from Adobe that it was a bad serial number.  So, I uninstalled it, and tried to reinstall my good old standby - Creative Suite 1.0.  This has worked for YEARS!

 

Now, I get the error "could not complete your request because of missing or invalid user personalization information" when I try to launch PhotoShop 8.0.  All other applications of the Creative Suite are working.  There is no serial number posting in the window of PhotoShop when I launch it.

 

I am sure it is something in the registry.  I have uninstalled and reinstalled 3 times with no success.

 

Can anyone help?

 

Thank you,

Jennifer

2710 Views   1 Reply   Latest reply: John Joslin, Jul 3, 2009 10:15 PM
 
Replies
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points