I recently tried to install PhotoShop CS4 on a Vista machine. I could not get it to activate, found out from Adobe that it was a bad serial number. So, I uninstalled it, and tried to reinstall my good old standby - Creative Suite 1.0. This has worked for YEARS!
Now, I get the error "could not complete your request because of missing or invalid user personalization information" when I try to launch PhotoShop 8.0. All other applications of the Creative Suite are working. There is no serial number posting in the window of PhotoShop when I launch it.
I am sure it is something in the registry. I have uninstalled and reinstalled 3 times with no success.
Can anyone help?
You need to run the CS4 clean script to remove traces of the installation.