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Adobe LiveCycle Reader Extensions issue

Jul 10, 2009 1:38 AM

Hi all,

I have an issue about ARES. When I create a PDF file and use password to secure the document and “Changes Allowed” is set as “Commenting, filling in form fields, and signing existing signature fields”, the commenting doesn’t work and display the error as below:

Warning: JavaScript Window-

This document is not enabled for review in Adobe Reader. You must use Adobe Acrobat to review this document.

Other documents which is not set password security can be commented normally. Please give me some advices.

Any idea will be appreciated!

Regards,

Ryan

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  • Currently Being Moderated
    Jul 10, 2009 12:19 PM   in reply to Ryan.Ren

    Ryan

     

    I tested this and was unable to duplicate your problem.  I created a "short lived" LiveCycle process that first applied a permissions password (for Acrobat 7 or later) to a (static XFA based) PDF (with the “Commenting, filling in form fields, and signing existing signature fields” permission enabled), then passed the PDF to the "Apply Usage Rights" step, where I enabled "Form Fill in" and the "Commenting" permissions.

     

    I opened the resulting PDF in Reader 9.1, and was able to use the commenting tools.


    Does your process differ from mine described abvove?  If so, how?

     

    Regards

    Steve

     
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  • Currently Being Moderated
    Jul 16, 2009 6:14 AM   in reply to Ryan.Ren

    The "Apply Usage Rights" step I was referring to using the "LiveCycle Reader Extensions ES" product to apply Reader Extensions permissions to a PDF as part of an automated process.  The screen shot you posted is from a web interface that can be used to apply usage rights to a file in a manual fashion.

     

    Using either method produces a PDF that has been reader extended.

     

    I noticed that the screen shot was from Reader Extensions 7.2.  I tested with LiveCycle ES (ver. 8.2), so your issue may be specific to version 7.2.  I would suggest that you contact Adobe Technical Support to log your issue.

     

    Regards

    Steve

     
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  • Currently Being Moderated
    Jun 23, 2011 12:13 AM   in reply to Ryan.Ren

    Hi Ryan,

     

    Can you please let me know the solution you got for the issue.I am also getting the same error.

     

     

    Warning: JavaScript Window-

     

    This document is not enabled for review in Adobe Reader. You must use Adobe Acrobat to review this document.

     

    I am trying to comment the document  which is in documentum compliance manager when i open the document for annotating i get the same error.

     

     

    Please help me on this .Thank you very much for your help.

     
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