Skip navigation
Home/Support/

Forums

494 Views 0 Replies Latest reply: Jul 14, 2009 3:08 PM by don dante RSS
don dante Calculating status... 1 posts since
May 13, 2009
Currently Being Moderated

Jul 14, 2009 3:08 PM

No Gold Bar ( Active X ) // unable to install Flash Player

Problem:
- no yellow ribbon for the Adobe website
(no gold bar)

- installed a program but not seen a "gold bar"

 

Solutions:

Please try these solutions IF this will work: ( we still haven't tested this procedure )

 

Your Internet Explorer is running in without Add-ons mode which mean any toolbars (gold bar), Active X will be disabled.

 

-You should click Start > All Programs and locate Internet Explorer and run the normal mode IE. 
Your gold bar should return when IE is running in normal mode again.

 

- OR -

 

If the online install of the Flash Player is failing, you can try the manual installation method.

1. Download and save the manual Flash Player Uninstaller file to your Desktop :

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash _player.exe

2. Download and Save the manual Flash Player Installer file to your Desktop:

http://www.macromedia.com/go/full_flashplayer_win_ie

3.  Disconnect from the internet and temporarily disable any realtime Antivirus programs running in the background.

4.  Run the Uninstaller file to remove the current version of the Flash Player.

5.  Run the Installer file to install the latest version of the Flash Player on your machine.

6.  Re-enable your Antivirus software and Test your site again.

7.  If the above procedure does not resolve your issue, then Open a Flash Player technical support case via "webcase" at: http://www.adobe.com/support/contact/

 

 

** This solution is provided in this link:
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thre ad/86f3c0c8-79ee-46f9-88b3-0517763af52d/

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points