Jul 17, 2009 3:47 PM
Another Bridge starting problem
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I too have a problem with starting bridge. Once I have attempted to open / start the program I get the following messge:
Adobe bridge has stoopped working, and then I have two choices check online for a solution or close the program
When I choose to check online nothing at all happens. If I expand the error message it tellms me this:
Problem Event Name: BEX Application Name: Bridge.exe Application Version: 3.0.0.464 Application Timestamp: 48b75dac Fault Module Name: Bridge.exe Fault Module Version: 3.0.0.464 Fault Module Timestamp: 48b75dac Exception Offset: 002d783e Exception Code: c000000d Exception Data: 00000000 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: feb7 Additional Information 2: 7e107d69c2fc8009be77e9c8a69e4e1a Additional Information 3: 6beb Additional Information 4: af252e11a55cdaf62fc66a6f960746db I have contacted Adobe and they are looking into it, AND HAVE BEEN for two weeks now. Any ideas gratefully accepted.
You may have a hidden instance of Bridge running in the background. Check in Task Manager > Processes.
And make sure Bridge is not set to start automatically in PS, Edit > Preferences > General.
Thanks But I had seen that elsewhere and had tried that before making the post. So no there is nothing running in task manager that has anything to do with any adobe products, least of Bridge. By the way Bridge CS 3 worked fine, but it has now been un installed
Did you also see and try the recommendation to reset Bridge preferences by holding down Ctrl as you click to start Bridge, and accepting the items in the resulting dialog?
John Your a champion. Thanks very much. Every thought of getting a job with Adobe. There as of Friday are still looking for a solution. Thanks again
Yes this fixed the problem for me! Thanks so much,your awesome
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