Troubleshooting AIR Help
Apr 28, 2013 3:57 AM
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This post will contain troubleshooting tips for AIR Help.
Each category in the forum will have its own troubleshooting tips.
Bear with us while we add to this starter list. Items will be added as we think of them and not necessarily in order of importance.
Please feel free to email RoboWizard or Peter Grainge via their web sites with suggestions.
I've generated Web Based AIRHelp and see nothing but a blank screen when I try to view it
With newer versions of the Flash Player, security settings often block things from showing when you test locally. What you need to do is flag the output folder as safe. Please watch the tutorial below for instructions on marking the folder as safe.
AIR Help explained
A series of articles starting with an overview and followed with the How To's that should get you and your developers started.
The Troubleshooting Guide has links to the troubleshooting tips for the other RoboHelp forum categories.
