Forums

I'm also experiencing numerous crashes in both Photoshop CS4 and Flash CS4 since upgrading to Snow Leopard, rendering them almost unusable. I have to save my files after every move to ensure I don't lose work, but the crashes are so frequent I really can't get much work done. I hope a patch is coming soon.

-R

Yep and guess what apple is saying it is an adobe problem that they haven't had any reports of this. I unchecked version cue and that helped but it is still spotty whether I can save JPEGs or not.

Well they have at least one, yours, which means they have had more reports. I used to be the first on the block to have that new system. After bloodying my forehead on my monitor for each new OS release. I have come to the realization that waiting until Apple has about 3 or 4 system patches out, the OS problems are just not worth the hassle. If you have a production machine stick with tried and true until you know for sure that you will not be losing time and energy trying to fix something you have no control over.

It seems to be working fine here.  I did an install of Snow Leopard OVER 10.5.8.  I did not reinstall CS4.  So far everything is very stable.  I did lose my R1800 Epson printer driver functionality but EVERYTHING else seems to be working fine.  Even things like Quicken 2006.

@ Buko - I have several machines and almost always test major new software before moving it to my main production machine.  Even if you don't have multiple machines it's easy enough to setup a dual boot (even on an external USB) and see how things work for you.  If you rely on CS4 for a living and don't do any testing before adopting it, then frankly it's your own damn fault.

That said, I'm running 10.6 and CS4 on my production machine right now, and didn't notice the color managment bug in PS on the second monitor I reported in a seperate thread, until I'd started using it on my primary machine.  I don't use PS nearly as much as LR, and it's not a show stopper for me.

@ Carlos - I didn't suggest you reinstall.  I suggest that to the originator of this thread NoSongs.  As I respond to the other thread you hijacked your bug is probably OS / File related and one I expereinced in 10.5.8.  When I had that problem I had to rebuild the file that was giving me trouble.  If you want help, start your own thread, in that thread indicate what hardware you're using and if the bug is repeatable all with multiple files from multiple sources, or just files from one source.

Larry, many people are running CS4 under SL without issue.   I myself have spent dozens of hours running on the 32-bit kernel and now many hours of the 64-bit kernel.  It would be much more helpful if you would detail your hardware, upgrade and install process and what other software/plug-ins your running.

Sorry not to be able to help.  Just days ago I created 20 images utilizing the place command multiple times, no problems at all (MBP, OS X 10.6, PS 11.0.1).  Can't tell you any more than it works for me.  The file (PSD) I was placing had smart objects inside it as well, but wasn't overly complicated.

I have run CS4 with Snow Leopard installed by three different methods:

1. Default Upgrade method to my Leopard volume

2. Erase and install SL then migrate everything from my Leopard volume.

3. Erase and install SL, install fresh CS4, no migration, no other software installed

All three crash Bridge and Photoshop frequently, especially while using the output module to make PDF contact sheets (crashes while entering the settings).

1 and 2 also crash on quitting the prog, (but my Leopard has spells of doing that too)

Machine is Mac Pro 4 x 2.66 ver 1,1 with 8Gb RAM

Did all the standard stuff before and after installs, permissions, DU etc plus PRAM, SMC. Also trashed the prefs in Bridge and CS4.

The fact that the "erase/install/CS4 only" method crashes tells me that there is something hardware related in my machine (and probably other peoples too) which SL + CS4 doesn't like, and that there is no point in chasing software solutions.

I would be grateful if anyone who is having no problems with CS4 and Snow Leopard could spend a few minutes making contact sheets with the output module...use all the options. I have successfully done several contact sheets, but also had most crashes while entering the settings.

Thanks

I don't seem to be having any problems. I actually installed over Tiger. I am on a Mac Pro 2.66 5gig of RAM.

We've narrowed down some of the instability issues with Photoshop on Snow Leopard to a font called Menlo. which is new to 10.6. For now, we're suggesting leaving the font installed and avoid using or selecting Menlo in Photoshop.

For additional updates and details see my twitter feed:

http://twitter.com/jtranber"

Message was edited by: adobe-admin

Thank you. I found Menlo and am testing PS without it. If this works, I'll buy you a beer!

Are any of you with crashing problems using any kind of 3rd party font manager?  I have menlo installed and no problems....  note I also use very very little text inside photoshop.

I'm experiencing the crashing, and am running FontAgent Pro. I upgraded to the latest version to see if that would solve the crashing, but it didn't.

I've tried deleting Menlo, but haven't had a chance to work on the system to see if it's solved the crashing problem. I've seen fonts cause problems like this before and it would make sense given multiple apps have become unstable (Flash CS4 consistently crashes on me as well, I haven't done much work in Illustrator or InDesign to see if they've been compromised.)

-R

That's what happens when you have people who don't no what they are doing claiming they have the correct answer. This is one of many short comings of this forum.

Buko - The originator of the thread is the one who decides what the correct answer is, not "people who don't [know] what they are doing claming they have the correct answer" as you put it.    NoSongs may of taken my advice and marked it as the answer before discovering it didn't resolve the problem but don't go blaming the people here that are actually being constructive and helpful rather than those just wasting time by and anonying those her to help and be helped with thier off topic ranting and complaining.

Hello, I to am having crash problems on open/save. Goes for illustrator and flash as well. How do I get my working version back? Can time machine send me back to when everything worked fine in regular leopard? AHHHHH I am a mess, this is sooo fustrating!

-Cody

You'll have to reinstall MacOS 10.5.8, or wait for Apple to get out a patch.

Do you have version cue installed? This is one thing I do not have installed and I have no crashes in the last two days. I had more crashes with 10.5.8. It appears a lot of others do not have crashes with PS 11.0.1 and OS 10.6 either.

To say you have to go back to MacOS 10.5.8, or wait for Apple to get out a patch is a bit premature since this does not seem to be an issue that everyone is having. I sure you don't want to hear this but it sounds like you need to diagnose your specific system. I would start with fonts, profiles and any third party add-ons, to the OS or Plugins.

Don't take my comments personally. I know you have crash reports and knowledge of the underlying cause, but I was just pointing to someone that wanted to leap to the bleeding edge that he was going to have to do some diagnoses on his part because what ever the underlying causes are it is not causing everyone crashes.

So if you have knowledge of the underlying cause can you not give some information for those that are having crashes to look where to correct it, being specific software or hardware related?

This sounds like it may be what I have to do unfortunately...

I've re-installed, cleaned, erased preferences, deleted fonts, all of the above. And I keep crashing on a consistent basis on saves (especially saving or exporting PDF's from indesign and illustrator) Its extremely frustrating.

I was way to excited this week to upgrade to both CS4 and Snow Leopard at the same time. Should have known this would happen!

Can't wait for this issue to be resolved, but I'm glad I'm not the only one. I hope both companies recognize there is an issue with their software.

ok.. im having the crashes when opening files that take longer than a few seconds to open (a 1.2Gb file will ALWAYS crash while a 2 mb file opens fine most often.)

My hardware:

• 24" iMac from June 2009
• 3.06GHz
• 4GB ram
• ATI Radeon card
• 1TB HD
• I'm connected wired,
• Have 2 external HD's (1usb,1FW)
• a A5 wacom tablet.
• wireless keyboard + mouse
• My default printer is the acrobat pdf printer. (no actual printer connected)

i upgraded my (flawless) Leopard install

It's unlikely video related, video cards are so standardized on Mac's that usually if that were the case it would effect a much larger population of users.  Obviously I don't know what the problem is, and some ATI cards were problematic with VM Ware Fusion and 10.5.7...  so who knows...   personally I'd lean towards the tablet and/or 3rd party drivers for the external hard drives being the trigger.