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Hello Wheelz,

Thanks for your patience. Unfortunately I don't have a solution for you, but our engineering team is aware of and working on this issue in Mac OS 10.6 (Snow Leopard).

The Known Issues section of the BrowserLab FAQ recommends against installing the BrowserLab extensions for Dreamweaver in Snow Leopard:

"The BrowserLab extensions for Dreamweaver have not been fully tested on prerelease builds of Mac OS X 10.6 (Snow Leopard). We don't at this time recommend installing the BrowserLab extensions into Dreamweaver CS4 on OS X 10.6."

I'll update this thread with more information when it comes available.

Best regards,

Corey

Hello Kieran,

Our engineering team has released an update that will enable you to install the BrowserLab extensions for Dreamweaver CS4 with Mac OS X 10.6 (Snow Leopard). Instructions for installing the CSI 1.0.2 patch have been added to the BrowserLab FAQ (http://labs.adobe.com/wiki/index.php/BrowserLab#Adobe_BrowserLab_-_Kno wn_Issues) and I have pasted them below as well.

To use the BrowserLab extensions for Dreamweaver CS4 with Mac OS X 10.6 (Snow Leopard):

If you are installing BrowserLab extensions on Snow Leopard for the first time:

1. Install Dreamweaver CS4
2. Install the Extension Manager CS4 2.1 patch (available here: http://www.adobe.com/exchange/em_download/) and CSI 1.0.2 patch from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4568
3. Follow prompts to install Browser Lab Extensions

If you received an error message while trying to install the second BrowserLab extension with Snow Leopard:

1. Stop the “CS4ServiceManager” process (In your Activity Monitor, quit the process called CS4ServiceManager)
2. Rename ~/Library/Application Support/Adobe/CS4ServiceManager to  ~/Library/Application Support/Adobe/CS4ServiceManager_bkp
3. Reinstall the second BrowserLab extension

Please let me know if you need further assistance.

Best regards,

Corey

Thanks for the solution - but it doesn't work correctly as another error message now comes up when installing the 2nd part!!

OS X10.6

Corey@Adobe wrote:...

 

If you received an error message while trying to install the second BrowserLab extension with Snow Leopard:

1. Stop the “CS4ServiceManager” process (In your Activity Monitor, quit the process called CS4ServiceManager)
2. Rename ~/Library/Application Support/Adobe/CS4ServiceManager to  ~/Library/Application Support/Adobe/CS4ServiceManager_bkp
3. Reinstall the second BrowserLab extension

 

Please let me know if you need further assistance.

Corey,

I have a newer iMac, with MacOSX 10.6.2. I followed all the steps explained in your solution, then tried to install the 2nd BrowserLab Extension, but I'm still getting the same error message:

Additionally I tried uninstalling the first part, reinstalled it, then tried to install the  second part, but this proved unsuccessful.

These installation problems don't really seem worth my time as long as the online version of BrowserLabs is still running, but I would like know when this issue is resolved.

I just hope this didn't affect the functionality of my extension manager and all the extensions I already had installed.

Hope a solution is posted soon.

Hi

I have the same problem after installing CSI 1.0.2 patch :

What's wrong?

(I'm running OSX 10.6.2)

si no functiona i

es yeno de erores boralo i

pau adios dim