SOLVED! E_ADEPT_REQUEST_EXPIRED - if you're on a mac, anyway....

[traeslyn]

i did a lot of research. if you get that annoying message when you tried to activate, try this:  (http://support.apple.com/kb/TS2538)

Symptoms

Mac OS X may display the incorrect time when "Set date & time automatically" is enabled in the Date & Time pane of System Preferences, after using Setup Assistant or Migration Assistant to migrate time zone settings from another Mac. 

The analog clock shown in the Date & Pane of System Preferences may temporarily display the correct time after selecting the correct time zone, but the time zone selected will not be retained after quitting System Preferences.

Products Affected

Mac OS X 10.5
Resolution

   1. If the Date & Time preferences window is open, close it.
   2. From the Go menu choose Go to Folder.
   3. Type or paste the following location, then click Go.

      /private/etc/
      
   4. Delete the folder named "localtime".
   5. Enter your admin password if prompted.
   6. Select the correct time zone in the Time Zone tab of Date & Time preferences.

Additional Information

When no time zone is selected, the time displayed in Mac OS X will be in Greenwich Mean Time (GMT), except for the World Clock widget in Dashboard which will display the correct time for the city shown on the widget.

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it worked for me, and this bloody program has now been activated. hope it helps someone else!

frankly, if my local library didn't FORCE its users to have this program in order to get out ebooks, i would have given up. this a stupid problem.

[AdelynC]

Hi--couldn't agree with you more.  I went to "Date and Time," noted that it was set correctly; but I "locked" it to prevent any changes.  Alas, it didn't make any difference.  I STILL get that awful "Error getting license. . ." message.  I guess I don't know what the "Go" menu is--didn't see that.

[Frustrated in AZ]

How about another two cents?

I know squat about a Mac, so I can't comment on how to set the time and

date. I can comment, however, on ADE.

Putting it into perspective, Adobe got into the digital publishing arena

early, with its Portable Document Format. As the industry developed, the

industry formulated specifications for an 'electronic publishing' format,

and Adobe created the .epub file format to those specifications. As the

industry developed, Adobe developed software that implemented digital

rights to publications (DRM) via its Content Server software. So, Adobe is

part of the landscape for digital publications.

Libraries, publishers, authors and distributors all use software that

implements the Adobe framework to distribute ebooks. You don't HAVE to use

Adobe Digital Editions to interface with your local library, but you do

have to use software that utilizes the Adobe framework. You could use

Calibre, Bluefire Reader or Overdrive, which is probably the program the

library uses. All of these will work.

To be fair, Digital Editions is intended to simplify the process (you be

the judge) and let an individual interface with external ebook sources AND

manage a library of ebooks. Most users in the Windows world have few if any

problems with it. And the Mac version works well also - IF you get your

computer's settings squared away....

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[Guest]

OK, I solved it for my Windows laptop. I clicked on the time on the bottom right of the screen, and clicked "change date and time settings". Then there are two options. "Change Date and Time". I set the time 3 hours later, and then tried again to activate. It worked.

Previously I had tried to "Change Time Zone". That didn't work.

Hope this helps.

[AdelynC]

Thank you SO much. I'll keep your e-mail. . .

Adelyn Cooper

[Guest]

That did it for windows, I also had tried changing time zone with no success. Set the time 3 hours later and was able to authorize. What a pain in the butt that was!

Thanks so much!!

Nicola

[lwilkinson8428]

This worked for me. Thank you very much for taking the time to post it.