Skip navigation
Home/Support/

Forums

2189 Views 10 Replies Latest reply: Nov 11, 2010 6:49 AM by mtrene RSS
Customs Anne User 6 posts since
Oct 20, 2009
Currently Being Moderated

Oct 20, 2009 11:40 AM

IE8 won't open link in acrobat file

Does anyone know any voodoo ******** that will allow me to open a link in a pdf file within the Internet Explorer 8 browser? Security Settings? Anything?

 

Anne R.

  • Eriksmo Calculating status... 2 posts since
    Oct 21, 2009
    Currently Being Moderated
    1. Oct 21, 2009 5:23 AM (in response to Customs Anne)
    Re: IE8 won't open link in acrobat file

    I am also experiencing this problem.

     

    After some testing I have concluded that it only occurs in IE8 version 8.0.6001 (in 8.0.7600 everything works as expected) with locally hosted files. If I access the same files from a network share (which is considered an intranet site in the IE zones) everything also works.

     

    I have also tried different versions of the Reader, and also with Acrobat, it does not seem to mather what version is being used. Maybe this is a IE8 8.0.6001 bug?

  • Anna Nmty User 166 posts since
    Sep 5, 2009
    Currently Being Moderated
    2. Oct 21, 2009 10:57 PM (in response to Customs Anne)
    Re: IE8 won't open link in acrobat file

    Maybe one of you could post a link to a document that is causing the problem?

     

    I have the latest IE8 and links within pdf files displayed in the browser work fine. I tested with both an online pdf and a local pdf.

  • soberoi User 95 posts since
    Apr 13, 2009
    Currently Being Moderated
    3. Oct 22, 2009 5:22 AM (in response to Anna Nmty)
    Re: IE8 won't open link in acrobat file

    ya , works fine for me too. Try and repair Acrobat/Reader installation once.

  • Eriksmo User 2 posts since
    Oct 21, 2009
    Currently Being Moderated
    4. Oct 22, 2009 5:26 AM (in response to Customs Anne)
    Re: IE8 won't open link in acrobat file

    Can you confirm that this works in IE version 8.0.6001 where the PDF files are located in the internet zone and not the intranet zone?

     

    I have tried with various versions of both Reader and Acrobat (also fresh installs), and none seems to work in this specific IE-version...

  • soberoi User 95 posts since
    Apr 13, 2009
    Currently Being Moderated
    5. Oct 22, 2009 5:29 AM (in response to Eriksmo)
    Re: IE8 won't open link in acrobat file

    works like a charm for me for any kind of PDF on the stated version of IE8. Try to clear the IE cache and temp files. might work.

  • Anna Nmty User 166 posts since
    Sep 5, 2009
    Currently Being Moderated
    6. Oct 22, 2009 11:42 PM (in response to Eriksmo)
    Re: IE8 won't open link in acrobat file

    Confirmed on internet pdf using IE8 version 8.0.6001 to access.

     

    Just checking, but are the hyperlinks http paths originally did they start as  UNC paths?

  • Anna Nmty User 166 posts since
    Sep 5, 2009
    Currently Being Moderated
    8. Oct 26, 2009 11:51 PM (in response to Customs Anne)
    Re: IE8 won't open link in acrobat file

    I doubt that the version is the issue, but taking advantage of IT assistance seems like the way to go.

     

    I'm a out of my area here, but there may be problem with how the links are interpreted by your system. If others on your network can open the same documents without problems, then there could be issues with how you are mapped to the network. If the pdf links to intranet files were put in as internet links, then Acrobat would not know how to resolve them. There are other potential issues, but it is hard to determine without a test.

     

    As a software junkie, I always try to get updated software for my computer.

  • jac007 Calculating status... 4 posts since
    Nov 11, 2009
    Currently Being Moderated
    9. Nov 11, 2009 12:11 PM (in response to Customs Anne)
    Re: IE8 won't open link in acrobat file

    I have a similar problem that I am trying to fix.  I have an intranet map application(opened in IE) that allows in house users to *click* a feature to open a general Information.pdf about that map feature (ie. street sign).  the general information pdf has links to additional pdf's about that sign(inspection reports, etc)

    The preferences in Adobe Pro 9.2 are set to open in the program not the web browser because editing capabilities for the users are manditory.  So the problem is that when the general information.pdf is opening it opens in an IE temp directory fashion and not in its network location.  The link to the additional documents are then looking for those additional documents in a location relative to the temp file location and not the actually document location on the network.  Therefore the document/file can not be found.

     

    If we enable the pdf to be opened in the web browser everything works fine but we don't have the adobe pro functionality.  Any suggestions or links to related articles would be greatly appreciated.

    Also, can adobe pro functionallity be enabled in the adobe IE web browser?

     

    thanks for any suggestions!

    jac

  • mtrene Calculating status... 2 posts since
    May 26, 2009
    Currently Being Moderated
    10. Nov 11, 2010 6:49 AM (in response to jac007)
    Re: IE8 won't open link in acrobat file

    Hi,

    seams everyone has this problem, but no one has a solution... Still not after such a long time.

     

    :-(

     

    And no reaction by someone from adobe................

     

    Rene

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points