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acrord32.dll crashes when starting reader

Nov 4, 2009 6:57 PM

Hi there


When starting Acrobat Reader 9.2, the application crashes on startup.


I have uninstalled the application from the control panel.


Then installed the latest version.


When starting the application it dies very quickly (nothing displays).


Details are:

AppName: acrord32.exe


ModName: acrord32.dll


Offset: 001925EC


Exception information:

Code: 0xC000 0005

Flags: 0

Record: 0

Address: 0x12e 25ec


System: Windows XP Service Pack 3


Any help appreciated.


Need to open documents, and pay bills. Ok, maybe better not to get the reader working.




  • Currently Being Moderated
    Nov 5, 2009 3:36 AM   in reply to ronzulu

    You should really ask the question in the Reader forum. However, check to be sure you are the administrator when installing and that anti-virus is turned off during the install.

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