Hi Elissa

I've seen Preview go missing before. Were you working on multiple monitors?

Try this. I think it's Ameber that came up with this.

Preview

Press Alt+Spacebar

Press an arrow key

Wiggle the mouse a bit and the preview should snap into view.

At least I think those are the correct steps.

Cheers... Rick

Oops... looks like I missed a step

Preview

Alt+Spacebar

M (for move)

THEN arrow key

THEN mouse wiggle. I think Ameber calls it a waggle, but whatever. She also suggests adding "Wildly" as in Wildly waggle.

See if that helps... Rick

Hi Mike

The fact that Alt+Space only opened the Main RoboHelp window suggests that after you tried to preview you clicked the main window to shift focus to it. And when that happens, it won't work.

If the Preview window doesn't have focus, the steps will naturally fail.

Generally, if this happens, an easy way is to carefully work. Close RoboHelp and restart. Preview again. Then try the steps outlined before trying to click anywhere else.

I'm about as geeky as they come with RoboHelp stuff and I believe I'm the only one that exposed the method Colum posted in his blog. But the keyboard method is much safer and is highly recommended.

Cheers... Rick

Hi there

Interesting. However,

I'll also add that at first, I had issues making it work. What I discovered I was missing was after pressing Alt+Spacebar and M, I was at that point trying to move the mouse and expecting things to work. I was stymied when they failed.

What I needed to do (and missed) was pressing an arrow key to begin the move process.

However, I do note that you say your situation is apparently different.

At any rate you managed to fix it using the instructions Colum copied and posted on his blog. (I had to laugh because I recognized my own attempted humor in the instructions) I'm just happy you managed to sort it.

Cheers... Rick