thank you. i will try this method. i did not see it until i was searching for a way to stop getting all thoseforum messages from the original forum. can you help me to do that? thanks, will let you know what happens.
Hi Peter, thanks for the paths for replacing the ID-Files. I am working on Win7 64Bit with complete German CS5 installed. My InDesign crashs on Launching while the last message is "Starting up Service Registry" as also posted in this thread:
I've tried every possible solution I could find on the net... but no success so far.
Trying to delete the files you said... somehow I don't the Indesign Defaults File. There is only an empty Folder CompositeFonts (please see screenshots).
The other file InDesign SavedData is where you said and I can store it in another location.
It also gets recreated on new launch.... but doesn't solve the problem.
Any other idea what I can try here? Thank you very much.
The file won't exist until after a succesful launch. Has it ever loaded correctly?
Are you patched to 7.0.3?
Starting Up Service Registry usually means a probelm with SING, I believe. In addition to renaming the SING folder, try removing the sing.apln plugin from <program directory [probably Program files x 86]>...\Adobe InDesign CS5\Plug-Ins\Text
Hi, my ID Version was 7.0.2 so I downloaded and ran the update and now the version is 22.214.171.1245. But still the same crash....
I also tried renaming the SING-Folder - theres only Adobe->Abobe InDesign->Plug-Ins->Text->(SING Resources) is this the right one??
and renaming/removing sing.apln...
...and I really don't know what to do anymore.... ist there any logfile or sth. like this that can be checked?
I think it did launch after I installed it.... 'cause I also copied a link on my desktop and usually do this when I checked the program running... but maybe I'm wrong about this.... don't know now, it was some month ago :-(
PETER YOU ARE THE BEST!!! :-)
Thanks a lot, it works now. And now it also created the "InDesign Defaults"-File.
But did not recreate the SING-Folder and sing.apln (I moved them in another folder).... but if these aren't that important it doesn't bother me :-)
P Spier wrote:
Styles and swatches are stored in the document, so they won't be affected by a prefs reset for anything exisiting.
Except for the defaults that you set up with no document open, to be used with new docs
Hello, thank you sooooooo much for this post. It was immensely helpful. I have just downloaded the CS5 trial of Indesign. All seemed to be with the install until I tried to use my colour swatches and I realised that they they were all "greyed" out. I then proceeded to check my tables meus and I realised that I didn't have any functionality at all At first I thought, ah must be the free trial, but I remembered using a free trial before of one of the earlier versions and I had full functionality.
Thankfully I found this post. I did try the manual reset of the preferences orginally, but I couldn't locate the files I needed to copy. (I did select "show hidden files" and I am using Windows 7).
So I opted for using the "Ctrl + Alt + Shift" method (while having all my toes crossed and shutting my eyes & hoping for the best!) Hey presto it works (so far anyway!
Thank you for saving my bacon, really useful post ....tttttthhhhaaaaannnnnkkkkk youuuuu!!!!
What Mac preferences are you talking about? There are preferences for each application, and many, many different Apple preferences. Most of them are in <home>/Library /Preferences. Some are in /Library/Preferences.
If you wanted to actually erase all your Mac preferences, you would do a clean install of your operating system and then reinstall all your software.
I'm only loosing preferences for InDesign. When I start up sometimes, everything is reset. I have now saved out all my print and document settings to make it a little easier, but I was wondering if there is a fix for this and if not, how can i replace these settings from a my backup disk. I use time machine.
I'm running CS5, InDesign 7.0.3. My machine is a 24" iMac, Mac OSX 10.5.8, 3.06 GHz Intel Core 2 Duo, 4 GB RAM. Plently of disk space.
So for the past few weeks, I haven't been able to use my tool bar, my control bar, or any other boxes (character, paragraph...) in CS5. I have an arrow, and they are not grey, but I cannot click anything. I replaced the 2 files, and I now have use of my toolbar (THANK YOU) but everything else is still not working. I also upgraded to the latest everything. Does anyone (PETER) have any idea what the problem is? Thank you very much.
Windows 7, perhaps? see InDesign tools and panels don't respond to mouse clicks (Windows 7/Vista)
Autocorrect seetings seem to be an xml file in your user profile under the Autocorrect subfolder, and user dictionaries have a .udc extension (you decide where they are stored, I believe), so you should be able to search for and back up both. I don't personally use either one, so I wouldn't stake my life on it, but as far as I know they won't be affected by a prefs replacement, at least not the manual method.
I am running into problem and wondering if anyone thinks replacing InDesign preferences wiill solve the problem. I am running CS5 on windows XP
I was able to print out two spreads and they printed fine.. got to the third spreadone and all spreads after are printing with the guides showing in the PDF.. Has anyone seen this before. If so is there a solution?
The guides are not visible or turned on in the actual In Design document. I tried saving under a different name. I tried saving just the pages that I wanted to print, I tried export but when I export another little wierd problem occurs.. I am getting a random block of color in a place where I dont have anything. I think the two problems are related. I tried to reduce the size of the images on the pages and still nothing works.
I tried everything on this tread (renaming SING, erasing "indesign saved data" - defaults I dont have it) and nothing worked...
Until yesterday, everything was running fine. Today it got screwed...
My startup ID CS5 apears all the way to the end, program loads on screen for a few seconds, I can see the welcome screen (that one to choose if I want to open a recent file, create a noe one, etc) but this screen is empty, them the program closes itself, no messages, nothing.
Is there an issue with AVG (I just updated to the new version, grrrr..) I tried to disable it, but didnt work.
UPDATE: Some INDD files I can open, by double-clicking it. It loads fine, but right after I see a popup screen, asking me if I want to save the file before closing it. If I click yes or no, Indesign closes. there is no way to edit the file or whatever.
Good morning, Ric:
Please start a new thread for your question. Please include the operating system and InDesign version (is it 7.0.4?) when you do so, thanks!
It sounds like you're not getting the Adobe Crash Reporter, have you turned it off?
Sheesh!. I was hitting control-alt-shift repeatedly, so I can't have been too slow. Going through these other methods - seems waaay above and beyond the call of duty. I think I'll quite for the day, and tear my hear out tomorrow... Maybe even try to wade through the manual fix.
Thanks, though. You forum guys are really great, on the spot, ready to help, and I do appreciate it. But you'd think with such an expensive software, it wouldn't have such eggregious buggy things like this.
Maybe the patch 7.0.3 is the way to go. In that case, I probably will need to wait until Adobe finally gets me my disk for my fully purchased InDesign CS5.5, and they are sooooper slow in that, so my trial version will run out before I even get the disk. At least then, hopefully I can start with a clean install.
MystiMac wrote:I was hitting control-alt-shift repeatedly, so I can't have been too slow.
Press and HOLD them down. Don't release untill you see the dialog or ID has started, and we're talking miliseconds here for speed.
The current verison is 7.0.4, not 7.0.3, too.
Sheesh!. I was hitting control-alt-shift repeatedly
And if you are on the Mac platform (just a guess based on your user name), it's Cmd + Control + Opt + Shift. You can press only three keys till the cows come home and get nowhere.