All, I have read the discussion on this issue and am somewhat confused. I was running a trial version of PSE8 and had no issue reading Raw images from my 7D I bought the product five days into the trial and have just tried to open some Raw images from the same camera and it comes up with an error "Cannot open...... .CR2 because it is a wrong type of file"!! Hey I was working with these files yesterday and all I've changed is buy the software and put in the key!!
Hmm, PSE 8 ships with the Adobe Camera Raw plug-in version 5.5, which according to this Web page doesn't support the Canon 7D:
ACR 5.6, which is still in beta, does support the Canon 7D:
So I don't know how you were able to read the 7D raw files in the PSE 8 trial. Perhaps you have your camera set to take JPEG + raw, and you were loading the JPEGs?
The ACR 5.6 beta wasn't intended to be installed with PSE 8 (you generally have to wait for the final release), but see this post for a hack workaround that might work for you:
Thought I'd uninstall the trial version and reinstall the software. I followed the instructions to deactivate the key at the uninstall process... when it came to reinstall it asked for the key which I put in and then tried the process described in the link. It asked me to reboot which I did and now when I try to enter PSE it askes for the key which when I try and insert comes up with wrong key. I guess the software is trying to protect from double use!! Too clever by half!! I got to say this has been the most frustrating of exercises!! To make matters worse I have been working with support and no response since Thursday!! Hmmm don't know this was the wisest decission I've ever made.
Hi John, Finally got my dramas with the installation sorted. Confirming for Jim (JDO45) is right with the info provided. I had to stop at point 4 as I have a 32Bit computer with Vista and PSE8
Thanks for your help... much paareciated.
I don't know how to get this onto the system as answered and the detail, If you let me know how I will do so!! Can't believe I will be the only mug!!
I'm not understanding?
The information provided by yourself and the other gent were very helpful. As I am sure mine was not the only issue with raw files, I was asking how to get the fix you suggested onto this forum?