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Jochem van Dieten 2,391 posts
Apr 8, 2001
Currently Being Moderated

Why does my Firefox not keep me logged in?

Dec 25, 2009 2:14 AM

To remember your identity the forum stores some information on your browser in a cookie. That cookie needs to be sent back to the server on each request the browser makes. If your browser forgets that cookie, you will get logged out. There are several reasons why Firefox might forget that cookie.

Cookie settings

Make sure you have Firefox configured to keep cookies until they expire. This is a setting in your Firefox options:

FirefoxCookieSettings.png

NoScript add-on

If you have the "NoScript" add-on installed it will change your cookies so they are deleted every time you restart your browser. From the NoScript documentation:

Some web sites depend on very complicated domain interrelations and,
while they handle sign on on a certain domain through a secure HTTPS
channel, they need to propagate authentication across multiple domains
which do  not support HTTPS. NoScript tries its best to gracefully
degrade in these situation which  simply cannot be protected, but some
sites are just too complex not to break and login fails.

You can add these forums to the exceptions in the NoScript add-on. See the NoScript FAQ for more information.

 

Other software

Cookies are occasionally expired by other software such as system cleanup tools, anti virus software, spyware scanners and firewalls. Make sure these do not affect your cookies for either adobe.com or forums.adobe.com.

 

Message was edited by: Jochem van Dieten

 

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