I really hope that someone on these Forums will be able to
help me; I know that I'm not alone with this awful Shockwave
probllem that's keeping all of us PC-Game enthusiasts from playing
our games. Since the last week of March 2008 I've 'Googled';
written on several help-Forums; and e-mailed 'Shockwave';
Microsoft; Oberon-Media; MSN Games about the "Shockwave----DRM
Keyhole----game launcher....'has stopped working' errors", and I
haven't heard from ANYONE who could tell me why I can't play my
However; I noticed something on my own while cleaning out my
cookies 2 days ago, and I'm hoping that I might have found somethig
that'll fix things, it's just that I'm not very knowledgeable about
troubleshooting, and what I think is a solution is just a big, fat
nothing....that's why I'm writing for EXPERT ADVICE!
As I said earlier, I was cleaning out my cookies when it hit
me that there's also a tab there to "VIEW OBJECTS" where Active-X,
Flash and other odd-ball things are kept. (Tools>Internet
and then you can pick 'View Files' to clean the cookies and
to the left is 'View Objects'. Since I remembered
seeing those little icons for Macromedia in there on my old
PC, I just thought I'd check to see if IE-7 was set up the same
way, and there it was.....down toward the end of the list was the
"Shockwave Flash Object" next to it under "status" was the
word, ""DAMAGED" .....3/24/08.....version 9,0,124,0"
Does this info mean anything?? I tried to update it like it
was done in XP, where you right-click on the object and
the drop-down menu gave you several options; one of which was
to repair or update or something like that; however
when right-clicking here in Vista Home Premium, the only
choice you get is "Properties".
I've tried downloading and installing Shockwave over the
version that's already installed (as the instructions tell you),
but I STILL can't get rid of the "Damaged" version. Should I remove
the 'damaged' one first, and then install the new one, (although I
have NOT been able to delete it from my "Downloaded Files" even
after trying to delete it by using more than one method....moe than
one time!), or do I need to do something else??
PLEASE HELP ME and all the other totally frustrated
game-lovers here in cyberspace to FIX OUR BROKEN
"SHOCKWAVE" components!!!! We NEED to play!!!
If someone DOES have a solution for this problem, please
share with me; oh, and PLEASE use LOTS of details, as I'm a
self-taught novice and I'm not very well-versed in technical terms.
Oh, I almost forgot...when I was setting some preferences in
this new PC's WMP-11, I came across the initials
DRM (Domain Rights Management....I think); is this the same
'DRM KEYHOLE' problem that's one of the error messages in relation
to the game problems? Would using an earlier version of WMP help
fix the game problems, too??
> "Shockwave Flash Object" next to it under "status" was
the word, ""DAMAGED"
> ......3/24/08.....version 9,0,124,0"
The above refers to the Flash plugin, *not* Shockwave - they
completely unrelated (other than being
I have no idea why your Shockwave plugin isn't working - can
a URL for something that fails? What error message/s, if any,
do you get
when you try to view this URL? What is the version of the
Player installed on your machine?
To Sean....thanks for taking an interest in my dilemma....I
wish I had more info as far as web sites giving me problems, but I
don't have any problems when I'm working on-line. I went to
Shockwave's site, and I installed the one they had available, I
think it's Version 11. The ONLY time I run into any difficulty is
when I click on any of the games I've purchased, (like from
Oberon-Media; Shockwave, etc.) I was so hopeful that the "damaged"
Shockwave thing I found was going to be the answer, but I guess
not. :( The error messages I get are different with each game, but
they all say that my "something or other" has stopped working. The
things that have stopped working are the following:
"DRM Keyhole Application"...or...."Game Launcher " or
"Shockwave.com"........has stopped working.
Thanks for trying to help.